Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .
The two seater sofa was delivered with the lining torn The delivery guys knew about it but said nothing to me I have repaired it with a staple gun Certainly not a white glove delivery Boxes shre... Se mer
Företaget har svarat
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Kontaktuppgifter
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Storbritannien
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
un 10!!!!
Excelente servicio y atención al cliente. Entrega pedido retrasada por la dana en Valencia. Facilitaron repuesto en el interín y Eric nos mantuvo puntualmente informados de la situación en todo momento. Belen impecable a la hora de entregar el sofá. Un 10!!!
Great company to Deal with, Quality furniture
From the time I ordered the Recliner and foot stall the service was great, confirmed Emails, text and a phone call, keeping me informed all the time. Totally free delivery and it arrived on time. We had to assemble it, easy to do just awkward. Very pleased with the quality and the whole buying experience. Five-star service at a great price.
Very happy with the service.
Delivery was reasonable and fast for our area, only slight negative is being left with a big heavy pallet which I now have to try to dispose of, but we are happy with the swivel chair and the service provided.
Excellent service from start to finish
Excellent service from start to finish, goods arrived next day on a free delivery, chairs as described , I highly recommend this company
Svar kan ha AI-innehållLäs mer
Great products
Edited - March 25, we bought this chair as a gift and after a few niggles with delivery the chair has finally been built and really good, super comfortable, great quality and went together really easily (didn’t even need the instructions). Our folks are super happy with the chair.

Svar från The Sofa Company
Ordered a sofa from DFS and the 2 lads…
Ordered a sofa from DFS and the 2 lads who delivered the sofa were amazing, we are in a flat so they had to bring it up the stairs and they were quick and really efficient, also really funny.
The ordering was simple the delivery…
The ordering was simple the delivery was perfect. Putting the chair together was a little difficult but called the office and spoke with a lovely girl, think her name was Hayley, and she advised us how to do it, perfect!!!!! Chair looks lovely and is very comfortable.
super fast service and delivery
super fast service and delivery, ordered friday delivered sunday. chair is easy to assemble. very pleased with the quality, very comfortable. looks lovely in our conservatory and matches our existing sofa colour very well. no complaints whatsoever. love it.
Speedy delivery of a very nice sofa…
Speedy delivery of a very nice sofa that is well manufactured and good value for money. Very satisfied with the sofa company and would highly recommend them
Excellent service
From beginning to end excellent service, very prompt and efficient
Good for price
Great from start to delivery no complaints only problem I had was trying to fit the armrests on was trying to line up the holes with the metal frame after looking at it closely I took the metal strips off and swapped them over left side to right side and arms fitted straight away I don’t know if what i did was right but it worked for me done same to second chair and it only took me about 20 minutes instead of 2and half hours chairs are comfortable and happy with purchase would use them again
Very efficient and professional…
Very efficient and professional company. Contact via email and phone throughout the process. Superb value on chair purchased. Downside is the chair is comfortable I keep falling asleep in it! 100% recommended.
Delivery on time and to the driveway as…
Delivery on time and to the driveway as expected. Not convinced on the strength of the armrests of the couch as already feel like that are weakening !
UPDATE:
Had an issue with couch later, which ended up being a fault. Company replaced couch without issue and very friendly. Moved to 5 stars as Customer Service is excellent.

Svar från The Sofa Company
Excellent service
Ordered online, received phone call from somebody advising when delivery would be made along with instructions what to do before assembly. Would have been 5 stars but the seat padding could be better
Faultless customer service
Faultless customer service. Clear and prompt communication. Swift delivery and an excellent product.
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