I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Se mer
Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Se mer
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Se mer
3,9
Bra
248 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Incredibly cozy!
This duck feather duvet is soft, warm, and breathable — the perfect balance of comfort without feeling heavy. Great quality, evenly filled, and it feels like hotel luxury at home. Highly recommend!
17 september 2025
Svar från Snuggledown
We're happy to hear that you find our duck feather duvet soft, warm, and breathable. It's great to know you appreciate the quality and even fill, bringing hotel luxury to your home. Thank you for your recommendation!
Svar från Snuggledown
We're happy to hear that you love it and had such a great, excellent experience. Thank you for your positive feedback; we appreciate it!
Warranty? Good luck having any response
Bought a pillow from Amazon and it has absolutely fallen apart within 18 months, Feathers constantly pouring out until it is utterly unusable.
Due to the high price, the pillow had a 2 year warranty! However, good luck having any response from Snuggledown as they do not even send an email to confirm your claim, let alone honour it. If they fail then it will be another court claim.
1 oktober 2025
Omdöme utan inbjudan
Svar från Snuggledown
Hi Tim, I sincerely apologize for the delay in getting back to you. Due to a higher-than-usual volume of inquiries during our peak season, our response times have been longer than usual. Thank you for your patience.
I have emailed you to get order details. Kind regards Snuggledown Team.
Easy ordering and quick delivery
Easy ordering and quick delivery. Good quality pillow at a reasonable price.
18 september 2025
Svar från Snuggledown
We're happy to hear that you found ordering easy and delivery quick! We appreciate your feedback on the pillow's quality and price. Thanks!
Excellent service and easy to order.
Excellent service and easy to order.
Fast and efficient delivery.
Really pleased with the duvet.
16 september 2025
Svar från Snuggledown
We're happy to hear that you found our service excellent and the ordering process easy. It's great to know that you are pleased with the duvet and our fast, efficient delivery. Thanks for your positive feedback!
High quality electric blanket
I bought the Snuggledown Intelligent Warmth double bed electric blanket. It is nothing like the cheaper market options - this one is padded so you don’t feel the heating wires. It covers the entire bed, although the warmth extends from the bottom of the pillow to the feet (it wouldn’t be safe for the area under the pillow to be hot due to risk of overheating).
It feels very safe to use Of course, I use it the safest way possible - I make sure everyday that it’s lying flat on the bed, I pre-heat the bed and switch everything off from the wall plugs before getting in bed. It does have a timer but I feel safer plugging it off of electricity before lying in bed.
Delivery also went smoothly. I paid for quick delivery, so in 48 hours I was receiving the blanket.
I am very happy with the purchase so far.
15 september 2025
Svar från Snuggledown
We're happy to hear that you are very satisfied with your electric blanket! It's great to know the padding provides comfort and you feel safe using it. We appreciate your feedback regarding the delivery. Thank you!
Very quick delivery
Very quick delivery. Responded very quickly to a problem with the quilt, which was put right in no time at all by me.
15 september 2025
Svar från Snuggledown
We appreciate your feedback and are glad the delivery was quick. We are also happy to hear that you were able to resolve the quilt issue quickly. Thank you!
Great fluffy feather down pillows /…
Great fluffy feather down pillows / delivered promptly. Will buy more in future
13 september 2025
Svar från Snuggledown
We're happy to hear that you find our feather down pillows great and fluffy! We appreciate your feedback and are glad they were delivered promptly. Thanks for your future business!
Svar från Snuggledown
We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear it!
great topper
this topper has made a difference to my too firm mattress make it much more snuggly
9 september 2025
Svar från Snuggledown
We're happy to hear that our topper improved your sleep experience by adding comfort to your mattress. Thank you for sharing your positive feedback with us!
The most uncomfortable electric blanket
In our opinion the product did not meet our expectations based on the description. This was the most uncomfortable electric blanket we have ever slept on! It went straight in the dustbin the next morning. The wires were uncomfortable and could be felt through the ‘comfort’ layer. The mattress protector also felt stiff and unyielding. We were very disappointed with the product.
7 september 2025
Svar från Snuggledown
Hi Frances, We’re sorry to hear the electric blanket didn’t meet your expectations and that you found it uncomfortable. Customer feedback is really important to us, and we’ll pass your comments on to our product team for review. If you’d like to discuss this further, please reach out to our customer care team so we can assist you directly. Kind regards Snuggledown Team
Svar från Snuggledown
We're happy to hear that you find our duvet comfy, warm, lightweight, and fluffy! Thank you for sharing your positive experience with our product.
Excellent topper
Excellent topper. We are sleeping so much better now, should have done it ages ago!
1 september 2025
Svar från Snuggledown
We're happy to hear that our topper has improved your sleep quality! It's great to know you're sleeping better, and we appreciate your positive feedback.
Very good customer service
Very good customer service - I ordered the wrong size duvet, which was speedily resolved and the replacement was promptly despatched and delivered. Much appreciated and many thanks.
5 augusti 2025
Svar från Snuggledown
We're happy to hear that our customer service was able to resolve the incorrect duvet size order quickly. We appreciate your positive feedback and are glad the replacement was promptly dispatched and delivered to you. Thank you!
Svar från Snuggledown
We're glad you find our product lovely and are pleased with our fast delivery service. Thank you for your positive feedback; we appreciate it.
No more comments
6 augusti 2025
3 in 1 Goose Down/Feather
I did a lot of research before deciding to buy the Goose Down & Feather Duvet. I then looked around for a reasonably priced one and found it on Snuggledown. I wanted a 3 in 1 set so I could use either or both together depending on the season.It arrived when it said it would. My first impression of the 4.5 Tog one was this light, I hope it will keep me warm. Well it sure does. Too warm to try the 9 Tog. Would definitely recommend this duvet.
4 augusti 2025
I'm really happy
22 juli 2025
Good quality duvet
Good quality duvet.
I've been using it a week now and am glad I spent a little extra than I usually would.
8 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.