Snapmint Omdömen 

288
TrustScore 1.5 av 5

1,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

So this so called 0% interest emi application seems to be a fraud. I order a tws from the application about a week ago and it is still not dispatched, the application shows only that it is preparing... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I am use app last 3 year with no issues but suddenly received mail on my registered email adress of recharge done with my snapmint account of rupees 42188.00 and converted to Emi 3july2026 but I have... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Very Bad Costumer Care Problems No Response On Call And Also Never Respond Sometime On Email very Bad Process Please Fix This Issues Snapmint. I Need To Requested you Fix Its

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I am unable to sign in to my account. When I try to log in using my registered mobile number, it shows “Something went wrong, please try again later.” I have always paid my EMIs on time and want to... Se mer

Företaget har svarat

1,7

Mycket dålig

TrustScore 1.5 av 5

288 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(288)

81 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very Bad Costumer Care Problems No…

Very Bad Costumer Care Problems No Response On Call And Also Never Respond Sometime On Email very Bad Process Please Fix This Issues Snapmint. I Need To Requested you Fix Its

9 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Javed,

We sincerely apologize for the inconvenience caused and regret the experience you've had with our customer support.

We understand your concern regarding the difficulty in connecting with our team over calls and the delay in receiving responses via email. Your feedback is important to us, and we are committed to improving our service experience.

We request you to kindly share your registered details using the following link so that our team can review your concern and assist you at the earliest:

https://hosturl.link/7hTcGc

Once we receive your details, we will investigate the issue and work towards providing you with a resolution as soon as possible.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Snapmint fraud

So this so called 0% interest emi application seems to be a fraud. I order a tws from the application about a week ago and it is still not dispatched, the application shows only that it is preparing to be dispatched. The payment is done everything is done the only thing that is wrong is I didn't got the product yet, let be rest this aside, at least there should be an update regard to the order there is no way to have an answer to any concerns , there is only one way communication and i wrote mail too didn't got a reply from there too.
Everything works fine till you make the payment and then everything becomes problematic for the user.
"Had an pathetic experience using snapmint"

7 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Piyush,

We sincerely apologize for the inconvenience caused.

We understand your concern regarding your order and the updates related to it. We would like to review your case and assist you further.

We request you to kindly share your registered details using the following link so that our team can investigate your concern and provide you with the necessary assistance at the earliest:

https://hosturl.link/7hTcGc

Once we receive your details, our team will review your case and get back to you with an update.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Snapmint cheated me

I had an extremely disappointing experience with Snapmint. I received a damaged product, and despite reporting the issue, I was still expected to continue paying the EMI. The customer support was unhelpful, and I felt that my concerns were ignored instead of being resolved. This has been one of the worst shopping and financing experiences I've had. I would not recommend Snapmint unless they improve their product quality checks and customer service.

5 april 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Aakash,

We sincerely apologize for the inconvenience caused.

We understand your concern regarding your order and the difficulty in receiving updates. We would like to review the matter and assist you further.

We request you to kindly share your registered details using the following link so that our team can investigate your concern and provide you with the necessary assistance at the earliest:

https://hosturl.link/7hTcGc

Once we receive your details, our team will review your case and get back to you with an update.

Team Snapmint | DL

Betygsatt 5 av 5 stjärnor

Tejpal

My photo dakhna nhi kr rha hai kya

27 september 2025
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Tejpal,

Thank you for your 5-star rating and for choosing Snapmint.

We truly appreciate your support and are glad to know you had a positive experience. We look forward to serving you again.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I purchased a Samsung 25W Charging…

I purchased a Samsung 25W Charging Adapter through Snapmint on EMI. After a few months, the charger stopped working. When I visited multiple authorized Samsung Service Centers in Vadodara for warranty support, they informed me that the charger appeared to be non-genuine and refused to replace it under warranty.

I had already raised this concern with Snapmint through email shortly after receiving the product, but my complaint was not addressed. Now I am left with a charger that cannot be serviced or replaced.

To make matters worse, Snapmint is now asking me to provide an unboxing video to determine whether the product was original or duplicate before considering my warranty claim. It is unreasonable to expect customers to keep unboxing videos for months after purchasing a product, especially when it is sold as a genuine branded item through your platform.

I request Snapmint to investigate this matter seriously, verify the authenticity of the products sold through its platform, and provide me with a genuine replacement or a full refund. Until this issue is resolved, I cannot recommend purchasing electronic accessories through Snapmint.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Shreeneel,

We sincerely apologize for the inconvenience caused.

We understand your concern regarding the product received and the warranty support for the same. We would like to review the details of your case and assist you further.

We request you to kindly share your registered details using the following link so that our team can investigate the matter and coordinate with the concerned team for further assistance:

https://hosturl.link/7hTcGc

Once we receive your details, our team will review your concern and provide you with an update.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I am use app last 3 year with no issues…

I am use app last 3 year with no issues but suddenly received mail on my registered email adress of recharge done with my snapmint account of rupees 42188.00
and converted to Emi 3july2026 but I have not done this recharge and call from IVR pay your Emi please help me

12 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Rabindra,

We sincerely apologize for the inconvenience caused.

We understand your concern regarding the EMI created for a transaction that you do not recognize. We request you to share your registered details with us so that our team can review the transaction details and assist you further.

Kindly share your details using the following link:

https://hosturl.link/7hTcGc

Once we receive your details, our team will investigate the matter and provide you with the necessary assistance.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I have ordered a phone and the payment…

I have ordered a phone and the payment of ? has already been deducted from my account. But I can't find or track my recent order. Please help.

5 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Ninokaly,

We sincerely apologize for the inconvenience caused.

We understand your concern regarding your order and the payment deducted from your account. We request you to kindly share your registered details with us so that our team can review your order status and assist you further.

Please share your details using the following link:

https://hosturl.link/7hTcGc

Once we receive your details, our team will investigate the matter and provide you with an update at the earliest.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

My experience with Snapmint has been extremely disappointing.

I ordered a Symphony air cooler and chose Snapmint as the payment option. My order appeared in my Snapmint account, and my down payment was successfully processed. However, the order never appeared on Symphony's order portal.

When I contacted Symphony's customer support, I was informed that my order had been cancelled due to an unforeseen reason. They advised me to contact Snapmint to request a refund and cancellation of the remaining EMIs.

I raised the issue with Snapmint support (Ticket No. 4782277660944, Order ID 64045865) and promptly shared all the requested proof, including screenshots confirming the cancellation. Despite following up for more than a month, I have received nothing but the same automated responses asking me to submit the same documents repeatedly. No support representative has contacted me or taken ownership of my case.

The most frustrating part is that I am expected to continue paying EMIs for a product that I never received. This experience has seriously affected my confidence in Snapmint's customer support and complaint resolution process.

If anyone is considering using Snapmint, I would strongly recommend evaluating their after-sales support carefully. I hope Snapmint reviews this case, assigns it to a real support representative, and provides a prompt resolution instead of sending automated replies indefinitely.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Lakshmi,

We sincerely apologize for the inconvenience caused.

We made multiple attempts to contact you regarding this concern but did not receive a response from your side.

Regarding your concern, we have already raised the matter with the merchant and have also shared an update via email.

We request you to kindly reply to the email so that we can assist you further. Your case is currently under review, and we request your patience while we work towards a resolution.

Team Snapmint | DL

Betygsatt 2 av 5 stjärnor

I am unable to sign in to my account

I am unable to sign in to my account. When I try to log in using my registered mobile number, it shows “Something went wrong, please try again later.”
I have always paid my EMIs on time and want to pay this one as well. However, since I cannot log in, I am unable to make the payment. The EMI due date is 3 July.
I am a seafarer and currently onboard a ship, so I cannot use my SIM card. I paid my last EMI successfully using Starlink Wi-Fi, but after a recent app update, I am now facing this login issue.
Kindly assist at the earliest with a solution or an alternative way to pay so there is no delay from my side.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Anurag,

We sincerely apologize for the inconvenience caused.

We understand that you are unable to sign in to your Snapmint account and are facing difficulties in making your EMI payment.

To assist you further, kindly share your details by filling out the form below:

https://hosturl.link/7hTcGc

Once we receive your details, our team will review your concern and connect with you to assist further.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

My order id 66955612

My order id 66955612
Was not cancelled yet , I reject the delivery, still now not showing in cancelled orders

14 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Customer,

We sincerely apologize for the inconvenience caused.

We would like to inform you that your order has now been cancelled successfully.

If you require any further assistance, please feel free to let us know. We will be happy to help.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I ordered a cricket bat for a friend's…

I ordered a cricket bat for a friend's son's birthday.
The item hasn't been delivered even after 20+ days of order, repeated reminders and only an automated reply station an apology with the assurance of the matter getting resolved in 3-5 working days.
The same content is repeatedly sent to my mail and it's super surprising that their 3-5 days don't actually have a start or end date...
The birthday is over and no sign of the gift I wanted to give the child.
I have used snapmint multiple times and successfully so.
This may be a one-off incident but it does show that their greviance resolution is rather poor or totally absent.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Udaijit,

We sincerely apologize for the inconvenience caused and understand your disappointment, especially since the order was intended as a birthday gift.

We regret the delay and the experience you've had with the resolution process. Please be assured that your concern is being looked into on priority, and our team is working with the merchant to resolve it at the earliest.

We appreciate your patience and thank you for your continued trust in Snapmint.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Subject

Subject: Complaint Regarding Non-Delivery of Exchange Product and Impact on My CIBIL Score
Dear Snapmint Support Team,
I am writing to raise a formal complaint regarding my recent purchase through Snapmint.
After purchasing a mobile phone, I received the product in a defective condition. I immediately requested an exchange as per your process. However, despite handing over the defective product, I have still not received the replacement device.
I have contacted your customer support multiple times through various channels, but I have not received any satisfactory response or resolution. This prolonged delay has caused me significant inconvenience.
Additionally, my loan/account associated with this purchase has negatively impacted my CIBIL score, even though I have not received the replacement product. I believe this is unfair, as the issue is due to the lack of resolution from your end.
I have attached all the relevant documents for your reference. I request that you:
Provide an immediate update on the status of my replacement product.
Resolve this matter at the earliest.
Correct any incorrect reporting affecting my CIBIL score, if applicable.
Contact me as soon as possible to discuss and resolve this issue.
I look forward to your prompt response and a satisfactory resolution.
Thank you.

11 september 2025
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Daksh,
We’re truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is certainly not the experience we aim to deliver. We understand how concerning the delay in your replacement and the impact on your CIBIL score must be.
Please be assured that we take this seriously and will have our team review your case on priority. We request you to share your details with us using the link below so we can connect with you directly and resolve this at the earliest:
https://hosturl.link/7hTcGc
We appreciate your patience and will do our best to assist you with a quick resolution.
Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I not received my refund.order id is…

I not received my refund.order id is 68034038.... please intimate my refund

24 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Arindam,

We apologize for the inconvenience caused.

We would like to inform you that the refund for Order ID 68034038 has already been processed from our end. We also attempted to contact you on your registered mobile number to update you regarding the same; however, we were unable to connect.

If you have not yet received the refund, we request you to please check with your bank once or share the relevant details with us so that we can assist you further.

Team Snapmint | DL

Betygsatt 2 av 5 stjärnor

I had order the product new air plus…

I had order the product new air plus fan (white) from orient electric website and for payment choose snapmint EMI option and after receiving the order their is some issue in that so I return it and now EMI is still going on and one of mine payment is not refunded yet

23 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Yayati,

We sincerely apologize for the inconvenience caused.

We would like to review your concern regarding the returned order and refund status. To help us investigate this further, please share your registered details through the following form:

https://hosturl.link/7hTcGc

Once we receive your information, our team will thoroughly review the matter and provide the appropriate assistance at the earliest.

Thank you for bringing this to our attention, and we appreciate your patience.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

I had credit limit of 6k but suddenly…

I had credit limit of 6k but suddenly it disappeared lot of mails to the customer team but no use

31 maj 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Lucky,

We sincerely apologize for the inconvenience caused.

We would like to review your concern regarding the credit limit on your account. To help us investigate this further, please share your registered details through the following form:

https://hosturl.link/7hTcGc

Once we receive your information, our team will thoroughly review the matter and assist you accordingly at the earliest.

Thank you for bringing this to our attention, and we appreciate your patience.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Wrong Product Delivered, No Quality Check

I ordered an Ambrane MagSafe Wireless 10000mAh Power Bank through Snapmint (Order ID: 66450519), but I received a Nokia keypad phone instead. This is completely different from what I ordered.

I have full unboxing video proof, photos of the package, shipping label, and the incorrect item received. Such a serious order fulfillment error should not happen if proper quality checks are in place.

I have already contacted customer support and expect an immediate replacement or full refund. If the issue is not resolved promptly, I will escalate the matter through the National Consumer Helpline and other consumer protection forums.

Customers should record unboxing videos and verify their packages carefully. I hope Snapmint investigates this issue and improves its order verification process.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Dear Shouvik,
We sincerely apologize for the inconvenience caused and understand your concern regarding the incorrect item received for your order (Order ID: 66450519). This is certainly not the experience we aim to provide.
Please be assured that your case has been taken up on priority, and our team is currently reviewing the details, including the shipment and related evidence. We are actively working to investigate this matter thoroughly.
We request you to kindly allow us some time to complete the verification process. Our team will reach out to you with an update at the earliest.
We appreciate your patience and understanding.
Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Totally insane.asking money for what?

Hello..when i bought item? N why asking for 320 rs. N what you texted??प्रिय ग्राहक, बार-बार रिमाइंडर देने के बावजूद आपकी Snapmint की ईएमआई का भुगतान अभी तक नहीं हुआ है। हमारे एजेंट आपसे बातचीत के लिए आपके पते पर विजिट करेंगे। कृपया विजिट के लिए उपयुक्त समय अवं स्थान बताएं। अभी भुगतान के लिए क्लिक करे . Are you insane or what?

13 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Omkar,

We sincerely apologize for the inconvenience and concern caused by the communication you received.

We would like to review your concern and assist you further. To help us investigate this, please share your registered details through the following form:

https://hosturl.link/7hTcGc

Once we receive your information, our team will thoroughly review the matter and provide the appropriate assistance at the earliest.

Thank you for bringing this to our attention, and we appreciate your patience.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

These guys are fraud

These guys are fraud. They get your mobile numbers and say credited amount.
Then they start asking for EMI payments.
Biggest fraud. Never click on the links.
When confronted and asked to give details of on what basis an EMI is to be paid, they keep quite.
Must Report to cyber cell

13 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Ashok,

We are sorry to hear about your experience and would like to clarify the matter. Snapmint takes customer security and transparency very seriously.

To help us investigate your concern and verify the details, we request you to share your registered information through the form below:

https://hosturl.link/7hTcGc

Once we receive your details, our team will review the case thoroughly and assist you with the appropriate clarification and resolution.

Thank you for bringing this to our attention.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Meri Purani Hai yah Tuti Hui Nikali hai…

Meri Purani Hai yah Tuti Hui Nikali hai Tuti Hui Nikali Hai Intex ki aur company ki taraf se meri koi Khas madad Nahin ho rahi hai mere ko Bil bhi nahin Bheja Hai Mere email per

11 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Shahrukh,

We are sorry to hear about your experience regarding the product received and the concerns related to the invoice.

To help us review and assist you further, we request you to share your registered details along with relevant information through the form below:

https://hosturl.link/7hTcGc

Once we receive your details, our team will investigate the matter and provide the necessary assistance at the earliest.

Thank you for bringing this to our attention.

Team Snapmint | DL

Betygsatt 1 av 5 stjärnor

Ot is bad experience,I ordered pigeon…

Ot is bad experience,I ordered pigeon induction stove but stove not working,this snapmint Autopay added so many times t tried customer care but not responding too bad I want return this product immediately other wise I will take action consumer act this snapmint respond now

11 juni 2026
Omdöme utan inbjudan
Logotyp för Snapmint

Svar från Snapmint

Hi Srilakshmi,

We are sorry to hear about your experience regarding the product and the concerns you have raised.

To help us investigate the issue and assist you with the appropriate resolution, please share your registered details through the form below:

https://hosturl.link/7hTcGc

Once we receive your information, our team will review the matter and get back to you at the earliest.

Thank you for bringing this to our attention.

Team Snapmint | DL

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer