Snapfish New Zealand Omdömen 134

TrustScore 2.5 av 5

2,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company uses a New Zealand domain (.co.nz) but is an American company, charge through the nose for shipping and their $25 canvas's are actually $120NZD. It should be illegal for a company to use... Se mer

Betygsatt 3 av 5 stjärnor

I like the options they have, and I was ready to place a $300 plus order, but the shipping costs stopped me in my tracks. Nearly $150 just to send 3 canvas and a notebook. Absolute rip off, not even w... Se mer

Betygsatt 5 av 5 stjärnor

When uploading photos make sure they dont have filter's or say low res in the corner when you upload them as they won't be the best quality, also make sure you click on you're photos to crop accordi... Se mer

Betygsatt 1 av 5 stjärnor

Worst site i’ve ever used and will use for photographs. Ordered a book for a family member, of a family holiday and Snapfish sent the book half full with photos of complete strangers! A massive violat... Se mer

Företagsinformation

Informationen kommer från olika externa källor

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

134 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

WOW Recommend without Reservation

Being on a learning curve I did have a need to contact the help team and was very impressed with their knowledge and help Totally happy with the quality of their products and prices Have recommended Snapfish to many Friends Score has to be 10 out of 5!!!!!!!!

8 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks so much Ross, glad you enjoyed your experience! 😊

Betygsatt 5 av 5 stjärnor

Snapfish provides a great service!

Snapfish provides a great service. The website is easy to navigate and I enjoy making gifts for the family with personalised photographs. The products arrive in a timely manner in excellent condition. Well done!

8 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks Richard 😊

Betygsatt 5 av 5 stjärnor

Very happy with the results of my 3…

Very happy with the results of my 3 recent projects . They have arrived in good condition and the delivery date was as expected even with the very busy Christmas period.

3 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thank you Lesley- we're glad you like them! 😊

Betygsatt 5 av 5 stjärnor

Love giving personal gifts and the…

Love giving personal gifts and the Snapfish calendar's are a perfect way.

3 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

We do love to give our customers the perfect gift! Enjoy the gifting Wendy 😊

Betygsatt 4 av 5 stjärnor

High quality service. I have ordered many items from Snapfish…

I have ordered many items from Snapfish - books, mugs, jigsaw puzzle. All but one were very high quality with the service being excellent and timing and delivery also of a high standard. I have found the editing and ordering processes simple to use.

3 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thank you for the review Glenis, we're glad you are happy with the service. 😊

Betygsatt 4 av 5 stjärnor

Calendar

Easy to follow process to make my calendar. At the end it told me which photos were missing and which were low resolution. Downloading photos were good options.

1 december 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Hi Sue,
We're glad you had a great experience! 😊

Betygsatt 1 av 5 stjärnor

RIP OFF POSTAGE. Do not waste your time with this company.

I have used Snapfish for corporate gifts for a few years now and have always been really happy both with the products and with the delivery and shipping costs. I just spent time creating 15 custom made facemasks for our business and more business cups which we showcase to our guests everyday in our B&B and always use as gifts. 15 cloth masks alone were going to cost $89. I queried the cost and was told that they are sure that I will like their high quality delivery....I had that with the reasonable costs. WHAT A RIP OFF. Did not order the facemasks. Adding the cups was going to put the postage at about $150. Will not use or recommend this company ever.

UPDATE: Their reply is rubbish. I did not purchase any masks or any product due to the outrageous shipping charges.

19 oktober 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Hi Lyn,

Apologies for the misunderstanding. If you would like to get in touch with one of our customer service representatives we would love to be able to help you out with your order and ensure your Snapfish experience remains a positive one. 😊

PHONE
Call us on: 0800 647 856
M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays.

Local calls charge apply. Take advantage of our callback feature. You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Betygsatt 1 av 5 stjärnor

Don’t waste your money

I am a professional photographer, I took advantage of a print deal just for snaps of my own children. My photographs arrived discoloured and grainy. I made my complaint to the company who was more than willing to help. I sent through pictures of the prints and explained that they are high res and had been resized for print, that with my usual vendor, I have never had these issues.
They proceeded to give me the dummies guide to grainy photos PDF and said I could be refunded my money but only for prints. Why would I want more of the item that they can’t deliver in the first place? I can’t wait to see the photo book when it arrives tomorrow. Woof

27 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Hi Alicia,
Thank you for your review. We're sorry you are not happy with your prints, please feel free to contact our Customer Service team should you have any more issues in future.

Betygsatt 5 av 5 stjärnor

I had a great experience with snapfish

I had a great experience with snapfish, I ordered my prints and they came in a reasonable time frame and they were just great to have physical copies of the grandkids

22 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Oh that's lovely news Vikki, we're glad you love them 😊

Betygsatt 5 av 5 stjärnor

Service is easy and prompt

Service is easy and prompt. This is the only service now that I order prints not that I do it a lot.
Good to get stuff delivered to door
And the gifts with the photos on are great.
Have recommended you to several of my friends.

22 september 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Up North

Dont think my last two attempts went through
I was disappointed with my most recent small soft cover book.When I opened it there was a line of glue down each page where pages should have been stuck over it, on most pages I had to crease the page and hold each one down to cover the glue strip

22 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Hi Maureen,
We're very sorry to hear this. If you would like to get in contact with our customer service team to work out a solution please contact us via our 24 hr chat box here: https://support.snapfish.com/hc/en-us/articles/226561987-Contact-NZ-Customer-Service?c=snapfishnz

Or you can call us on: 0800 647 856 M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays
Local calls charge apply. Take advantage of our callback feature! You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Betygsatt 5 av 5 stjärnor

Great value, good service

Great value, large range of photos and products. My family love photo books I made & sentimental good fits. Fast delivery. Thanks

22 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks Anne,
We hope you enjoy them each time you read them. 😊

Betygsatt 5 av 5 stjärnor

Great Photo Books

Very happy with the photo books I have received - they are good quality and arrive quickly/

22 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks Sue,
We're glad you're happy. Enjoy your photobooks for years to come! 😊

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service
Good Delivery time
Good products
I will definitely recommend them 👌

22 september 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks Tracey,
Enjoy your memories! 😊

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - quick and quality product.

30 augusti 2021
Omdöme utan inbjudan
Logotyp för Snapfish New Zealand

Svar från Snapfish New Zealand

Thanks Jo,
Enjoy your memories! 😊

Betygsatt 5 av 5 stjärnor

Top marks all round!

Each time I have used Snapfish, I have found the service efficient and easy to use. The end product has invariably been top class and has been admired by all who have seen it. Thanks for everything

28 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SNAPFISH is rated my top shop!

I have created many memory books with Snapfish. It was easy creating childhood photo books to send to my adult sons living overseas, cheaper than posting boxes of photos. I also made memory books of our departed family members and pets. I enjoy the creativity and making it personal to someone special. When I added photos and text time lining a student I taught for three years from age 5. He can read and look back. Snapfish are generous rewarding all customers and will willingly sort out queries/concerns. Prices are within a reasonable range. Processing and delivery are within time frame given. I ❤ designing my own COVID masks along with birthday and greeting cards. Their site has a vast selection of designs and helpful features. I rate Snapfish as my #1 reliable, quality photo shop!

28 augusti 2021
Omdöme utan inbjudan

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