Quality is second to none. This is my second snakehive phone case (phone upgrade) the original one is still sound and has developed a lovely patina. Ive opted for a different colour this time, but... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality product and long lasting. Brilliant customer care service. I had a small issue and it was resolved straight away. For this reason I shall stay a loyal customer and will definitely purchase fro... Se mer
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I've had a Snakehive cover for years on my old phone, absolutely brilliant keeps everything clean and free from scratches and dust. Just upgraded my phone and my lovely brand new Snakehive cover has j... Se mer
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Whole customer contact experience was 100%. I was hesitant about buying a premium phone cover, but it's arrived and the quality is great. Haven't used it yet, the phone its for arrives tomorrow, bu... Se mer
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Företagsinformation
Skrivet av företaget
We are passionate about providing our customers with the finest uniquely crafted genuine leather mobile phone cases, whilst also offering exceptional value for money and great customer service. Snakehive is a family owned and run business based in Dorking, Surrey in the UK. Please check out our website at www.snakehive.co.uk.
Kontaktuppgifter
Unit 1 Tillingbourne Court, RH4 1HJ, Dorking, Storbritannien
- 01306742775
- sales@snakehive.co.uk
- snakehive.co.uk
4,8
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So good I bought a second case 😀👍
19 juni 2026
Omdöme utan inbjudan
Easy order process and great product
Easy order process. Good screen protector and case for iPhone. Leather look is better than my original Apple case.
19 juni 2026
Omdöme utan inbjudan
My second purchase and I will go back…
My second purchase and I will go back and back as long as they are available. A little harder to get alternate colors in older models. I guess I will just have to keep updating my phone because the cases worth it. :-)
15 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Maryellen,
Thank you so much for your fantastic 5-star review 😊
We're absolutely delighted to hear that this is your second purchase and that you'd happily come back again in the future. That kind of loyalty and support means the world to us.
We're also pleased to hear you feel our cases are worth upgrading your phone for! 😊 We appreciate your feedback regarding colour availability for older models, and we'll be sure to share this with our team as customer feedback is always valuable to us.
Thank you again for your continued support. We hope you enjoy your case, and if there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
Superb Quality
I was able to input my order with ease and shipping / delivery time was fantastic ( total 3 days ). Only received my order 48 hours ago and have not had time yet to actually start using the new phone case and money wallet. I can confirm however that the quality of these items looks superb and feels great. Phone case is obviously extremely well engineered to provide a perfect fit for my Samsung S26 Ultra phone.
11 juni 2026
Omdöme utan inbjudan
New phone, new phone case!
I upgraded my phone and needed a new case. There were cheaper cases available but when I went on Snakehive’s website I found exactly what I wanted.
The quality is excellent and so many colours! Their website is very user friendly and the product arrived within a few days. I would recommend their products to all my friends!
11 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi there,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you chose Snakehive for your new phone case after upgrading your phone. It's fantastic to know that you found exactly what you were looking for and that you were pleased with the quality, colour selection, and overall shopping experience on our website.
We're also glad your order arrived promptly and met your expectations. Your recommendation means a great deal to us, and we're grateful for your support.
We hope you continue to enjoy your new case, and if there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
Fabulous phone cases
Fabulous phone cases, this is the third one I have had and they all outlive the phones by a long way. Beautifully made and swift dispatch. I didn't even look around at anything else this time as I knew I could rely on snakehive!
11 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi JJ and C,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you've chosen Snakehive for a third time and that our cases have consistently outlasted your phones. It's fantastic to know you appreciate the quality, craftsmanship, and fast dispatch, and we're especially pleased that you continue to trust us without needing to look elsewhere.
Your continued loyalty and support mean a great deal to us, and we're grateful to have you as a returning customer.
We hope you continue to enjoy your case, and if there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
Whole customer contact experience was…
Whole customer contact experience was 100%. I was hesitant about buying a premium phone cover, but it's arrived and the quality is great.
Haven't used it yet, the phone its for arrives tomorrow, but first impressions are really good.
I had a 'claim a free keyring' offer - nice touch.
Recall they do wallets, so next I'll be looking at spending a bit more money - I am confident at the moment about remaining impressed!!
9 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi David,
Thank you so much for taking the time to leave us a 5-star review!
We're delighted to hear that your experience with our customer service was 100% and that your first impressions of your new phone case have been so positive. We understand that investing in a premium phone case is an important decision, so it's wonderful to know that the quality has met your expectations.
We're also pleased that you enjoyed the free keyring offer. It's great to hear that you're already considering some of our other products, and we hope you'll be just as impressed with them.
Thank you again for your support and kind words. We hope your new phone arrives safely and that you enjoy using your Snakehive case. If there's anything else we can assist you with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
Excellent quality as promised
Excellent quality as promised. A truly handsome case comlplementing my Galaxy S26+.
9 juni 2026
Omdöme utan inbjudan
The website was very user friendly with…
The website was very user friendly with plenty of choice in colour. I have used these several times and are really good quality, only change due to phone changes.
5 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Debs,
Thank you so much for taking the time to leave us a 5-star review!
We're delighted to hear that you found our website easy to use and enjoyed the variety of colour options available. It's especially wonderful to know that you've chosen Snakehive cases several times over the years and that you've been pleased with their quality. We truly appreciate your continued support and are honoured to be your choice whenever you upgrade your phone.
Thank you again for your kind words. If there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
The phone cases I have had from…
The phone cases I have had from snakehive have all been perfect, i have just received my 4th one, great robust cases,
Try them you won't regret it
5 juni 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi John,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you've now purchased your fourth Snakehive case and that each one has met your expectations. It's wonderful to know that you've found our cases to be robust and reliable, and we truly appreciate your recommendation to others.
Your continued support means a great deal to us, and we're grateful that you continue to choose Snakehive whenever you need a new case.
Thank you again for your loyalty and kind words. If there's ever anything we can help with, please don't hesitate to get in touch.
Best regards,
Team Snakehive
Excellent Product
The product and its longevity are excellent and the service matches this quality - thank you.
28 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Mike,
Thank you so much for your wonderful 5-star review and for your kind words 😊
We’re delighted to hear that you’re happy with both the quality of the product and the service you received. Your support truly means a lot to us.
If you ever need anything in the future, please don’t hesitate to get in touch — we’re always happy to help.
Best regards,
Team Snakehive
I purchased the Samsung S24 Ultra smartphone bookcase cover metal top clasp
I purchased the Samsung S24 Ultra vintage bookcase cover case (black outside and camel inside).
It arrived very quickly and well packaged. Not only does it look and feel great, but it actually is added protection for my smartphone! I have atypical Parkinson’s, all of the symptoms and side effects, but especially essential tremors and myoclonus. It doesn't matter that I always immediately install the gorilla glass film on the screen and camera lenses, I drop the phone so many times a day, they constantly break and have to purchase new devices. The Snakehive bookcase cover provides excellent extra padding and I haven't had a broken smartphone since! I didn't notice until the other day, that Snakehive makes a snap on cover for the camera lenses. I really should get that for total protection as well. I also purchased at the same time, the matching key pouch. This works great for similar reasons, because it not only protects my keys,but the increasingly used plastic fobs used for doors instead of keys, so protects them as well. Another reason I tried Snakehive, is because I went thru too many smartphone cases too count, including the Samsung OEM. I was constantly having trouble with not only button snap, but the metal top clasp never working correctly either. The Snakehive bookcase cover metal top clasp works perfectly.
But the main reason that I am writing this review, is your customer support service representative, Cyle. I had written him that I was surprised that, although I had purchased the Snakehive bookcase cover case this past November 2025 (and really wasn't sure of the warranty, of any), that the metal clasp on top had come loose from the cover (and sent a picture). Cyle immediately told me he was sending me a brand-new replacement (despite the website showing out of stock) and also another matching key pouch, just incase something happened to that as well.
All have arrived in less than a week, and Cyle was emailing me daily with shipping updates,carrier scheduling and other information. From my initial email, Cyle's response time has literally been immediate, precise and professional. This is very rare these days, as I have been having trouble with other companies. A company can litterally produce the best products on the market, but when they have website problems, ordering issues,shipping and carrier disasters, but mostly, terrible customer support services, it's not worth purchasing their products and dealing with all the hassles, especially with a terminally ill disease like me.
Snakehive hive, not only have truly amazing products, esthetically,functionally, but especially in my situation, extra padding protection and for my Samsung S24 Ultra, which all of those flagship smartphones are extremely expensive! I am really considering that extra camera lense protection, really need it, but am considering an upgrade to the brand-new Samsung 26 Ultra, and will need to purchase that specific Samsung S26 Snakehive bookcase cover case and would then also purchase the extra camera lense protection. I am also very interested in the RFID card wallet, as I don't carry cash (only bank and medical cards).
But seriously, people with Parkinson’s and Epilepsy should really consider Snakehive smartphone bookcase cover cases for extra padding protection from constant smartphone dropping, inside and even worse outside on the hard pavement.
But upper management should take special notice of the excellent customer service support that Cyle provided. He really went out of his way, was extremely knowledgeable about Snakehive products and procedures. Cyle deserves a raise!
James Cocose
Zagreb, Croatia
28 May, 2026
28 maj 2026
Omdöme utan inbjudan
The best phone case ever??
The products I've bought so far have been excellent. The leather is strong, well stitched together with thoughtful design. The leather softens quickly with use and protects my phone very well, especially as I drop it all the time!!
17 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi David,
Thank you so much for your fantastic review 😊
We’re absolutely delighted to hear that you’ve been so happy with your Snakehive products. It’s great to know you appreciate the leather quality, stitching, and design details, and we’re especially pleased to hear the case has been doing such a good job protecting your phone.
Your support and feedback truly mean a lot to us.
If you ever need anything at all, please don’t hesitate to get in touch — we’re always happy to help.
Best regards,
Team Snakehive
iPhone 16 Pro Max case
Excellent Quality cases, had one on all my phones for as long as I can remember.
20 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Wayne,
Thank you so much for your amazing review and continued support 😊
It genuinely means a lot to hear that you’ve been using our cases for so many years across your phones. We’re delighted to know you continue to enjoy the quality of our products.
Thank you again for your loyalty and kind words — we truly appreciate it.
Best regards,
Team Snakehive
Great product had quite a few over the…
Great product had quite a few over the years...perfect for any phone.
The only thing is the clip eventually breaks or falls off within the 12 to 18 months ...I change phone every 2 years. I this is mainly down to the cards in the wallet section ...
Overall though a great phone case
16 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Jason,
Thank you so much for your continued support over the years—it really means a lot to us!
We’re delighted to hear that you’ve been enjoying our cases and that they’ve been a great fit for your phones. We also really appreciate you sharing your experience with the clip. Your insight about the wallet section and card usage is incredibly helpful, and we’ll be sure to pass this feedback along to our product team as we’re always looking for ways to improve.
Thanks again for taking the time to leave such a kind review, Jason. If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Quality product..5 star..
15 maj 2026
Omdöme utan inbjudan
Excellent product
Excellent product this is the 4th phone case I've purchased (Galaxy S Ultra) and I can't fault them. They provide great protection, look great and last for years
14 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Keith,
Thank you so much for taking the time to share your fantastic feedback!
We’re absolutely delighted to hear that you’ve returned to us for your fourth case — that really means a lot. It’s great to know that your Snakehive leather phone case continues to deliver on protection, durability, and style over the years.
Your continued support truly means the world to us, and we’re so pleased to have you as part of the Snakehive community.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Perfect cover for my new phone
Perfect cover for my new phone. Great colours available. Really good price for genuine leather. Great quality.
13 maj 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Susan,
Thank you so much for your lovely review!
We’re delighted to hear that you’re enjoying your new phone cover and that you’re happy with the colours, quality, and value. It’s great to know it’s been the perfect choice for your new phone.
We really appreciate your support, and if you ever need anything in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Team Snakehive
Easy to use website and speedy…
Easy to use website and speedy delivery. Delighted not to have to use Amazon!
Phone case fits well, it's robust and has a neat fold away part to use as a stand. Very happy with the product.
30 april 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Sally,
Thank you so much for your fantastic review — we really appreciate you taking the time to share your experience!
We’re so pleased to hear that you found the website easy to use and that your order arrived quickly. It’s also great to know you’re happy with the fit, durability, and the stand feature of your case — that’s exactly what we aim for.
And we especially appreciate your support in choosing to shop with us directly 😊
If there’s ever anything we can help with, please don’t hesitate to reach out — we’re always here for you.
Best regards,
Team Snakehive
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