We have been saving for several years with SmartSave because we find their interest rates are always at the highest level available, their website is very user friendly and the transactions are made s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been customers of SmartSave for a few years and found they offer good returns on our investments and are very easy to deal with. (Customer service staff are very helpful if you have any quest... Se mer
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Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... Se mer
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Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid direct... Se mer
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Företagsinformation
Skrivet av företaget
Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.
Kontaktuppgifter
Storbritannien
- smartsavebank.co.uk
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They provided a good rate of interest…
They provided a good rate of interest and kept me informed when the investment was due for completion. I have since invested in their parent company, Chetwood. Highly recommended.
12 november 2025
Omdöme utan inbjudan
Svar från SmartSave
We're happy to hear that you received a good interest rate and were kept informed. Thank you for your recommendation and for investing in Chetwood!
Andy was very prompt with our reply and…
Andy was very prompt with our reply and sorted out our query very quickly,
Very happy with experience and ease, thank you 👍🏻
11 november 2025
Omdöme utan inbjudan
Svar från SmartSave
We're happy to hear that your query was resolved quickly and efficiently. We appreciate your positive feedback and are glad you were pleased with your experience.
Svar från SmartSave
Thanks for the 5 stars, Karen.
Great rates
Great rates, with a simple App to keep a track on your investment.
9 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Great to have you with us, David.
Excellent online bank
Excellent online bank. Easy to open an account and deposit/ withdraw funds. Good communication and support. Competitive interest rates. What’s not to like
9 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Amazing review, thanks Kate.
Straight forward savings account
Straight forward savings account, quick payments and clearly/timely updates.
8 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Great to have your review, Maria. Thank you.
Straight forward to deposit funds with…
Straight forward to deposit funds with fixed rate plan. Monies paid out with interest on time into nominated bank
7 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for sharing, Dave.
Easy to set up account
Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid directly into requested account promptly on end date. Much better interest rate than bank.
6 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for your positive feedback, Janice!
Good interest rate
Good interest rate, at the time of opening the account, good communication from staff when I had a question, easy to use web site with a clear display of all the information I needed.
6 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for your review, Steve!
excellent help
very helpful and very quick to give me the information I needed.
5 november 2025
Omdöme utan inbjudan
Svar från SmartSave
We really appreciate you're review. Thanks, Colin .
Panicking but Andy to the rescue
I was panicking when i went online and could not obtain an annual statement and then read under FAQs that SmartSave do not produce statements. I needed an urgent statement to show my funds being transferred from SmartSave to my nominated account for mortgage purposes as the Agent required proof. I then went online to the Chat faciality and spoke live with Andy and i must say he helped me with what I required. It only took minutes for him to come back to me after security checks to say Statement will be with me the next business day and to my surprise I got what I wanted. Andy....really appreciate you helping me and I'm sure if i didn't get you that day another colleague would have done the same. SmartSave are great in Customer Service 5/5.
22 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Great to hear from you, Jas. Glad we could help.
Very competitive interest rates and…
Very competitive interest rates and user friendly website
1 november 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for the feedback, Lewis.
Used these recently
Used these recently, great product and great service. Would highly recommend and will be using them again in the future.
29 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Brilliant! Thanks for the recommendation, Tracy.
Smartsave staff show Professionalism & Empathy
I rang Smartsave this morning & spoke to Karen with a problem I had encountered.She was so lovely & allayed any fears I had.She showed professionalism & empathy, a real credit to the company.Thank you Karen for your sound advice & friendly words
27 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for sharing your experience, Carole.
Clear and simple
Clear and simple, great website, easily navigable, good communication.
26 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for your 5 star review, Steven.
Excellent savings account with no…
Excellent savings account with no hassle , money and interest paid into my account on time
26 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Brilliant! Thanks for sharing, Kevin.
Andy from Smartsave was quick and efficient
Andy from Smartsave was quick and efficient and helped me resolve a mistake i had made and allowed me to redo my investment correctly. Always get quick response from the chat options with Smartsave, a great bank to be with and fantastic interest rates too.
23 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Thank you for the 5 star review.
Great company to deal with
Great company to deal with - fast, efficient and friendly support
10 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Brilliant review. Thanks Mark.
Happy customer
Although my Smart Save account was online, I got a really speedy and helpful email response from Andy which answered my query.
Also they returned the money quickly on maturity, and I have now reinvested with linked Chetwood Bank.
Would recommend them.
21 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Thanks for sharing, Maria.
Super easy to use
Super easy to use, website straightforward . Transactions fast will definately use again
21 oktober 2025
Omdöme utan inbjudan
Svar från SmartSave
Great to hear from you, Shona.
Detta är Trustpilot
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