Smartpress Omdömen 383

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We worked with Smartpress for our wedding invitations. They had a variety of folds, foil, paper stock, coating methods and ways to make them incredibly unique. They had a nice section on their website... Se mer

Betygsatt 5 av 5 stjärnor

The cards I received are beautiful! They even sent extra sets just in case some of the printing isn't perfect. I haven't looked through all of the sets, but I'm confident I got at least what I paid... Se mer

Betygsatt 5 av 5 stjärnor

The order process from start to finish was efficient and without any hiccups. We had a bit of a rush on this and the order arrived with time to spare. This is the second (maybe third?) year we have us... Se mer

Betygsatt 5 av 5 stjärnor

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had qua... Se mer

Företagsinformation

  1. Digitaltryck
  2. Digitaltryckeri
  3. Grafisk designer
  4. Butik för utskrifter och skyltar
  5. Grafikaffär

Skrivet av företaget

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

383 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Smartpress Went Above & Beyond!

I was new to ordering bookmarks to promote my books and initially selected a lighter paper weight and smaller size than I intended. The team at Smartpress quickly stepped in, helped correct the order, and ensured everything was adjusted in time to meet my event deadline. They truly went above and beyond to make sure I was satisfied and that the bookmarks arrived exactly when I needed them. Excellent service and a great experience working with their team.

12 mars 2026
Betygsatt 5 av 5 stjärnor

Event Programs

I put in an order late for a large military event and the staff was so helpful getting the order right and taken care of. The programs that we ordered looked wonderful. The turn around time was incredibly quick. When I called to ask some questions for ordering it was so nice to talk with an actual person right away and get the support I was looking for.

12 mars 2026
Betygsatt 5 av 5 stjärnor

Amazing Service!

We always have amazing service with Smartpress. Their customer service team is top notch. Great communication throughout the print process. I always know where the project stands, can ask questions quickly with a representative, and make adjustments along the way. The team at Smartpress is always friendly and so helpful. Their quality of print matches their service - always top-notch. 10/10 recommend.

11 mars 2026
Betygsatt 5 av 5 stjärnor

Above and Beyond

They went above and beyond to get my order to me in time for a show after it was lost by the shipping company. Product looked great. I will be using them in the future.

26 februari 2026
Betygsatt 5 av 5 stjärnor

Smartpress was wonderful!

Smartpress was wonderful!

I needed the brochure in a rush, and I needed it sent to the conference address, rather than to me. I am not a professional designer, so when I sent the artwork to Smartpress, it did not fit exactly to the page. A real person contacted me via text/email to tell me that, and they kindly adjusted the page size to make it fit correctly. They also understand the need for the rush and were able to accommodate me without a problem. I think my biggest appreciation of the service, is that I knew I was communicating with a human and not AI.

I am grateful for their help and will definitely use them again. Thank you, Smartpress.

11 mars 2026
Betygsatt 5 av 5 stjärnor

There are so many things that impress…

There are so many things that impress me about Smartpress:
•Amazing price!
•Great “new customer” incentive
•Clear print job specifications
•Great customer facing people – Special shout out to Chase and Mira!
Love that your phone goes straight to a knowledgeable human (not some circular phone menu torture)
Reasonable turnaround time

One thing that would have made my initial decision making easier would be if the “What Happens After You Place Your Order” information that was provided after my order was placed could have been described (or linked) earlier in the process. I ended up losing a day in a tight production turnaround because I didn’t understand your timeline and had to authorize payment before understanding timing. This induced a good deal of avoidable uncertainty.

11 mars 2026
Betygsatt 3 av 5 stjärnor

Took a long time to receive everything…

Took a long time to receive everything and the back & forth wasn’t timely compared to what the site to ship timeline was.

3 mars 2026
Logotyp för Smartpress

Svar från Smartpress

Thank you for your feedback and for choosing Smartpress for your first order. After reviewing the order, I can see there was a delay while we worked through file adjustments and a revised proof before production could move forward. While those changes were needed to match the order specifications, we agree the turnaround between steps could have been quicker on our end.

We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide a smoother experience on a future order.

Betygsatt 3 av 5 stjärnor

Inconsistent cutting

For some reason my cards always have inconsistent or uneven cuts. I’ve done two orders of them but they both had the same issues. I do like the print quality and the paper, I just wish they could cut them evenly.

24 februari 2026
Logotyp för Smartpress

Svar från Smartpress

Thank you for your feedback and for continuing to choose us for your business card orders. I’m sorry to hear the cuts have appeared inconsistent across multiple orders. That’s not the experience we want you to have.

Business cards are trimmed in large batches using precision cutting equipment, and slight shifting can occasionally occur during finishing. That said, consistent results are very important to us, and I will be reaching out to help make this right.

Betygsatt 4 av 5 stjärnor

Beautiful Prints

Our collateral prints came out well. The paper weight was really nice, the colors rendered accurately. I wish that SmartPress offered a pre-press check BEFORE purchasing the product to make sure everything is going well in the design process, that would make SmartPress superior to other print companies out there.

8 mars 2026
Betygsatt 5 av 5 stjärnor

Excellent communication

I appreciate the regular status updates and quick follow up with proofs. They worked with me until it my order was perfect. Thank you!

8 mars 2026
Betygsatt 5 av 5 stjärnor

Solid and Worthy of your Business

Solid, beautiful work from Smartpress, once again. I am already planning to move more projects to Smartpress because the quality is so good and colors so consistently beautiful.

Thanks, y'all! Nice job once again.

6 mars 2026
Betygsatt 5 av 5 stjärnor

Smartpress has amazing customer…

Smartpress has amazing customer service. If you have an issue with you order they immediately are there to help and will go above and beyond to correct any mistakes on their end.

26 februari 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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