Smartpress Omdömen 383

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We worked with Smartpress for our wedding invitations. They had a variety of folds, foil, paper stock, coating methods and ways to make them incredibly unique. They had a nice section on their website... Se mer

Betygsatt 5 av 5 stjärnor

The cards I received are beautiful! They even sent extra sets just in case some of the printing isn't perfect. I haven't looked through all of the sets, but I'm confident I got at least what I paid... Se mer

Betygsatt 5 av 5 stjärnor

The order process from start to finish was efficient and without any hiccups. We had a bit of a rush on this and the order arrived with time to spare. This is the second (maybe third?) year we have us... Se mer

Betygsatt 5 av 5 stjärnor

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had qua... Se mer

Företagsinformation

  1. Digitaltryck
  2. Digitaltryckeri
  3. Grafisk designer
  4. Butik för utskrifter och skyltar
  5. Grafikaffär

Skrivet av företaget

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

383 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great help on complicated pieces

I had some complicated print pieces that I thought I had built correctly, however I did not, the team at smartpress was so great at communicating the issues with my orders and helped me either correct them myself or they did the correcting for me to scoot the projects along. I'm so thankful they stopped and didn't just print, which saved me a ton in reprint fees. The responses were fast, and the care in getting the orders right was evident. I highly recommend the team to help you get through any tough print job.

22 mars 2026
Betygsatt 5 av 5 stjärnor

What's not to love

What's not to love. This company provides awesome quality and convenience at a very competitive price point. I am a small business that previously used local print shops and Staples but always had quality and delivery timing issues. Have been using Smartpress for 4 years now and have never had even the slightest issue. Super quick service and the quality is always spot on. Give them a try, you will be delighted, I'm sure.

18 januari 2026
Betygsatt 5 av 5 stjärnor

Great product, fast, and within budget!

We needed an 8 page pamphlet for a tradeshow. It was last minute and also our first time producing this. It was a suggestion from chatgpt.... Anyway I found Smartpress on the internet and needless to say am very impressed. Not only did they work with me to fix the format but also delivered an awesome looking product in plenty of time. I highly recommend them and will be using them again!

19 mars 2026
Betygsatt 5 av 5 stjärnor

The Smartpress crew was super helpful

The Smartpress crew was super helpful. They were patient and helped me adjust my order to make it better. Then they printed it quickly and it turned out great! When I picked it up, the staff was kind.

17 mars 2026
Betygsatt 5 av 5 stjärnor

The saddle stitched book is such good…

The saddle stitched book is such good quality. The paper and printing and trimming are spot on. Beautiful. Maybe a bit pricey, but not over priced. Would be hard pressed to tell this book from the same printed offset.

18 mars 2026
Betygsatt 5 av 5 stjärnor

Student Poject Brochure

We truly appreciate the new customer discount. Our not so very big order was rushed because we let our project manager know that we needed it sooner. It was a brochure for my daughter's fair project for prospective buyers the quality was excellent! We are definitely amateurs at graphic design, and the finish product was lovely.

11 mars 2026
Betygsatt 3 av 5 stjärnor

Great quality, frustrating process

I am not a designer so getting the two different designs into a format that worked was a huge pain. The quality of the print was awesome, but the lack of guidance in helping me format the info was frustrating and delayed printing.

17 mars 2026
Logotyp för Smartpress

Svar från Smartpress

Thank you for your feedback. We’re glad you were happy with the print quality.

We understand how frustrating the formatting process can be without a design background. While our process does rely on print-ready files, our communication could have been clearer and more supportive, and that’s on us.

We appreciate your patience and your feedback as we continue to improve.

Betygsatt 2 av 5 stjärnor

High-Quality Printing, but Deadline Coordination Needs Improvement

The printed programs were high quality and met our expectations. However, we encountered challenges with meeting a clearly communicated hard deadline. A staff member drove to pick up the programs after being told they were ready, only to be asked to return the next morning. We had to reiterate the urgency multiple times. Improved communication and follow-through on timelines would make for a smoother experience.

10 mars 2026
Logotyp för Smartpress

Svar från Smartpress

Thank you for your feedback, we’re glad to hear you were happy with the print quality. We’re sorry for the frustration around timing and pickup, especially with a tight deadline.
As the order progressed, we worked through a few updates and recognize we could have communicated timing and readiness more clearly.

We appreciate you calling this out and are continuing to improve how we coordinate timelines and updates to create a smoother experience.

Betygsatt 5 av 5 stjärnor

Well worth the $

A little pricier than some other options, but 100% worth it. I’ve been through a lot of online print services and the turnaround time for prepress, customer service, and most importantly print quality are 100% worth it.

17 mars 2026
Betygsatt 5 av 5 stjärnor

The Online Printer I have found!

The staff is helpful and easy to work with and very accommodating to my multiple last minute revisions. They produce an amazing product and I was extremely happy with the results. I will continue to use Smartpress for future projects. Thank you for all that you do!

5 mars 2026
Betygsatt 5 av 5 stjärnor

First time I'm using smartpress

First time I'm using smartpress, FIRST.... I love that there is a real human that picks up the phone . and I can get answers quickly . and the quality of paper, color just everything was perfect . and all the tweaks that were needed thank you !!! now I'm placing an order for the commercial interior design brochures the only thing I did not like was the charge for packing and shipping seemed excessive

8 mars 2026
Betygsatt 3 av 5 stjärnor

Interface was easy and straight…

Interface was easy and straight forward. Shipping time average, quality average, and response time is below average. Overall 3 star taking into account all pieces.

15 mars 2026
Logotyp för Smartpress

Svar från Smartpress

Thank you for taking the time to share your feedback. I'm glad to hear that you found the interface easy and straightforward to use. That’s something we work hard to maintain for our customers.

I’m sorry to hear that the shipping time, quality, and response time didn’t fully meet your expectations. We truly value feedback like this, as it helps us continue improving the overall experience for our customers.

If there’s ever anything specific we can assist with on a future order, please don’t hesitate to reach out via live chat on the website or at customerservice@smartpress,com

Detta är Trustpilot

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