SmartParkParking Omdömen 

Parked up to go to Weatherspoons, 30 mins into being there a young girl was being attacked by multiple children and adults so i stepped in to cool things down but ended up with a parking fine for over staying, no point in appealing as these faceless cowards wont interact and see sense, Wxxkxxs the lot of them, i will not be visiting my home town again fed up with all these money grabbing pigs.

A completely faceless and unreasonable corporation that are not remotely interested iin adressng appeals either through their own procedures or POPLA (a total waste of time) and do not respond to data requests submitted under the GDPR regulations.

Even when a failure of their own system results in them gathering and acting on incomplete data they are completely unreasonable and not prepared to listen to a rational dialogue. I have been fined £100 after making a 'U' turn in their car park twice in a single day.

Bought online parking at Milton Keynes station - followed directions to parking site. A few weeks later received penalty notice from Smart Parking. I appealed the fine and sent evidence of my parking payment. Smart parking didn't accept my online purchase, stating: "the payment was not issued by our ticket machines onsite".
Anyone buying parking online - note the issue I experienced and beware of Smart Parking

I APPEALED A PCN NOTICE FROM THEM ONLY TO HAVE IT REJECTED. I GAVE THEM PROOF THAT I WAS NOT THEY WHEN THERE SAID I WAS, I GAVE THEM A JOB TICKET BUT THAT I THAT ISN'T PROOF ACCORDING TO THEM. I WOULD LIKE TO KNOW HOW I COULD OF DRIVEN FROM ONE SIDE OF BRISTOL TO THE OTHER IN RUSH HOUR IN 2 MINUTES? THE COMPANY IARE UNPROFESSIONAL AND THERE BEHAVIOUR IS UNACCEPTABLE. BAD NEWS, RIP OFF ARTISTS WHO PRAY ON PEOPLE AND HIDE BEHIND CAMERAS AND DEBT COLLECTORS.

This company are a sham. They take your money in their machines, they take your car reg, but the do NOT give you a parking ticket NOR do they give you your money back. What the $$$$$$$$ give you instead is a PCN and when you appeal they again give you no response. They are a con. My advice DO NOT USE THIS COMPANY'S PARKING FACILITIES

do not bother appealing unless you want a long list of the by laws and regulations that they operate under and no empathy or understanding of the details of any appeal you are wasting your time as you then receive debt recovery notices costing you £170 each !!

god only knows what the values of this organisation are i suspect they don't have any..my advice pay the minimum fine do not expect common sense to prevail just litigation and more cost
Smart Parking is a joke both in name and ways of working...they don't care about you just your money !!

Totally fuming. Got the fine, but no back up from them to prove I've gone over my time other than their say so. Camera has no time on it, so can't dispute their claims. Haven't saved my parking ticket from 3 weeks previous of the date I over stayed my parking by 20 min. The fact I might have been driving round to find a space then walked to the parking meter is all within your time.
These are real rip of merchants, I will not be visiting Bury car parkes again. Shame on who ever decided to use these scam merchants.

Not at all sure as to why so many people are so aggitated with this company. They are awhat they are parasites. You need to be as equally angry with eh morons that signed contracts with them. I pulled into the Roebuck Pub, Urmston Manchester on a dark cold March evening for a pint of lager and a lime and soda. Cost about £108. The pub is owned by Holts a much regarded and well Manchester Company. They must be in dire financial difficulties to exploit their customers so. Load of nonsense supplied by Holts about parking - I have the pictures. No explanation as to why they have used Smart Parking,other than to rake in a few extra quid. Shame on you Joseph Holt and Co.

Paid for 4 hours and overran by 1 minute. Fined £60. Will never use company again.

Absolutely horrific, morally abhorrent company. DO NOT be bullied or made to feel like the only way to get an appeal through is by going to POPLA, this is a scam. POPLA will always side with the company as long as they had signage, and as soon as you take your appeal to this step you lose any access to discount periods or further appeals with the company. You will only ever receive stupid and uninformative automated replies, I’m not even too sure if they have any employees as there is no accesible phone number for the company to be put in contact with a real human being. If you see that they own a car park, just save yourself the time and walk that extra 5mins from a different one else you’ll be sick with anxiety after dealing with them.

just a con.will never improve

I'm tired of dishonest business practices and this company is up there in that regard.

Concur with all other comments. Absolute rogue company. Issued with a fine at Trowbridge Gateway Shopping Centre. Company does not say cash only on entry. My daughter tried to pay by phone and app when she realised she didn't have cash on her, neither of which were working. She left promptly when she realised she couldn't pay, then received a £60 fine. If you appeal it increases to £100. Terrible communication, make it impossible to speak with anyone. Delay after delays. DO NOT USE ANY CAR PARK THEY MANAGE EVER. ABSOLUTE CROOKS.

The company states that customers need to get their luggage and be waiting outside which we did but then after they picked us up we had to wait twice for people who weren’t outside with their luggage. Also they messed with our dash and headlights and had them off rather than automatic which we didn’t realize (because of the bright lights in the parking lot) until we were on the congested highway and this was dangerous. Other companies we have used arche very careful about not changing the lights.

I had a doctor's appointment at my new doctors for the first time and didn't log my car registration in, ok my fault I except the fine, what I do not except is that I was given 14 days from the issue of the fine to pay £60 or it would increase to £100, my grievance is that the fine was issued on the 1st of February I received it on the 14th of February, what proof would I have had if it turned up after the 14 th day, I think they post it late in the hope that it will, con artists

Thieves. I attended an early class (7.20am) at the gym I pay a monthly membership to. I was running late and forgot to log my registration inside the gym. I received a parking fine and appealed, showing the record of attending a class at that exact time. The charge was upheld, despite Smart Parking knowing it was clearly genuine.

This company appears unwilling to give customers the benefit of the doubt in any circumstances. We appealed against the £100 charge explaining that we had registered our vehicle registration number and that as a holder of a Blue Badge, we were authorised to park on the site; as far as we were aware, our parking was authorised and legitimate. We further pointed out that as disabled pensioners with legitimate reasons for our parking on the day in question, we felt that the charge was unfair. This was completely rejected in the reply to our appeal, so we are left with no option but to pay this unfair charge based on a technical error of some kind. If you have to use Smart Parking sites, collect photographic evidence to back up every detail of the process - their profit appears to be the major criterium for any judgement.

My daughter was given a ticket whilst she attended a doctors appointment. The car park had just recently been taken over by popla, no visible signs at this point, a machine at reception which was not very visible but you had to put your car reg in. My daughter got proof of appointment etc and literally in and out in 15 mins. Appealed several times and they aren’t budging. Since my daughter appealed they have displayed visible signs. Fuming is not the word. Absolutely ridiculous that they are extorting money from patients just because parents from the school next door are parking there so my daughter is being penalised 😡😡

I got another ticket as I paid the original £60 and now they are asking for £100 despite paying the original parking ticket. Worst company ever. So I will not be paying it!

This company's business model is to make money out of issuing Parking Charge Notices. If you do have to use them, keep all tickets for the rest of your life, take plenty of photos of where and how you parked. Better still....Avoid!