Wavex Logistics LLC Omdömen 

51
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Paul was absolutely great! Paul was absolutely great.. He contacted me immediately after I was put in touch with him. Paul set things up quickly, executed the contract in a timely prompt manner... Se mer

Betygsatt 1 av 5 stjärnor

Used their service and it was a big mistake, told me that transportation will cost $550 and it ended up $1050. Communication was super bad, iI didn't know where my car is for 2 days. Nightmare

Betygsatt 5 av 5 stjärnor

I spoke with Peter James he was very professional from the start. Mr James made everything very easy and clear for me to understand and sent me all the information that was needed. I definitely would... Se mer

Betygsatt 5 av 5 stjärnor

Fast ordering- we got the pick up dates and time we wanted despite being a busy move month (June) Harry Thompson was very attentive, texting and calling me daily with updates. We received our car i... Se mer

Företaget har svarat

Företagsinformation

  1. Fordonsfrakt
  2. Logistiktjänster
  3. Transporttjänst

Skrivet av företaget

Wavex Logistics LLC is a nationwide vehicle shipping company dedicated to making auto transport simple, reliable, and stress-free. We help customers ship cars, SUVs, trucks, motorcycles, classic vehicles, auction vehicles, dealer inventory, and personal vehicles across the United States. Whether you are relocating, buying a vehicle online, sending a car to a family member, or managing transportation for a dealership, our team works hard to provide dependable service at competitive pricing. We work with a network of licensed and insured carriers to help customers find the right transport option based on their route, schedule, vehicle type, and budget. Our services include open carrier transport, enclosed carrier transport, door-to-door shipping, dealership transport, auction pickup, and long-distance vehicle transportation. At Wavex Logistics LLC, communication is one of our top priorities. From the first quote to final delivery, our shipping specialists keep customers updated and guide them through every step of the process. We believe in honest pricing, clear information, and professional support from start to finish. Our goal is to make every shipment as smooth as possible by handling the details, coordinating with carriers, and providing customers with peace of mind. We understand that every vehicle is important, and we treat each shipment with care, attention, and professionalism. Thank you for considering Wavex Logistics LLC for your vehicle transportation needs. We look forward to earning your trust and helping you ship your vehicle safely and efficiently. Website: https://wavexlogistics.com


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

51 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 62 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(51)

49 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Paul was absolutely great!

Paul was absolutely great!
Paul was absolutely great.. He contacted me immediately after I was put in touch with him. Paul set things up quickly, executed the contract in a timely prompt manner, priced the transport fairly and within a day I was having my Range Rover picked up!

I was stunned.. I had been struggling with another company for a month using another company that took a hefty deposit and didn't do what they said except learned how to procure excuses.

Thank you again Paul & Wavex!

I'll be in touch down the road!

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently use this company for a car…

I recently use this company for a car pick up and delivery and Peter James was amazing. Everything went smooth and my car arrived in 2 days. I will be definitely using them again and would recommend them for any car transport. CW

1 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

**I strongly advise people to avoid Wavex Logistics.**

Based on my experience, I completely lost trust in this company and seriously question whether it operates like a legitimate auto-transport business.

I was quoted approximately **$750**, paid about **$160 upfront**, and my car was never picked up. Afterward, the price suddenly increased to approximately **$1,300–$1,500**.

When I requested my money back, one of their representatives told me that **a refund was not possible**. Only after I told them I was considering legal action did they offer me **$75 as a “gesture of goodwill.”**

Even more concerning, I then received **multiple messages asking me to remove my Trustpilot review if I wanted my money back**. I have evidence of these communications.

Now their manager has publicly responded saying they always provide an immediate refund when a customer is unhappy. That is simply **not consistent with what their own team told me privately**.

The most disturbing part was that Wavex gave me a phone number supposedly belonging to the “driver” and told me that driver had been in an accident. Later, I called the same number from another phone, and the person answered identifying themselves as **Wavex Logistics**.

I also investigated their listed address and found what appears to be a **residential property rather than an obvious logistics company or commercial office**.

Ultimately, they did not voluntarily return my money. I had to **dispute the charge with my credit card company** to recover it.

Asking a customer to remove a negative review in exchange for returning their money is not something I consider trustworthy.

Based on everything that happened, I strongly recommend that consumers **avoid Wavex Logistics and be extremely careful before sending them any money.**

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an unforgettable experience…

I had an unforgettable experience working Wavex Logistics. Their representative Harry Thompson deserves a platinum recognition for his dedication to exceeding customers' expectations. My delivery was on time and the driver, Keshawn Collins was also exceptional. Thank you, guys!!!

9 augusti 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Wavex logistics helpful with…

Wavex logistics helpful with transporting my vehicle from Texas to Kentucky. Phrilli Ron went beyond her duties to help me with keeping in contact with the driver as to where they were and what time the vehicle . But unfortunately the driver had problems with their vehicle so my delivery was for Wednesday but did not make it to me till Friday driver was difficult to deal with trying to charge me more money but Phrilli Ron got that straightened out for me when he arrived he dropped this vehicle in the wrong house down the Road man had to go go back and move it and do my driveway then was antsy and wanted to put it back on his truck because he wanted more money I do not recommend the driver but far as everyone else they were very polite and worked with me until the end very helpful people. The vehicle was very special to me it belong to my late father so when it arrived I was very emotional and the driver somehow that word from his supervisor hey charge me the right amount that we had agreed upon then he hopped in his truck and was gone.

8 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

""""""The WORST company"""" to work…

""""""The WORST company"""" to work with.. they the worst.. they cook up end to end by quoting very low, later saying driver not available and finally hijacking prices to ship with the same driver who was initially supposed to take for low. If you want piece of mind, you wont go with this company. Initial quote was $1100 and finally they charged $2100 to ship the car.

Response to the manager Trevor: it’s hopeless to hear from your company that “we can’t ship your car” 12 hours before my flight takeoff, that’s absolutely unacceptable especially with my new born in hand. I was on calls all day with your company while working on moving my stuff. It was the WORST experncw of my life. You guys never offered any refund instead just blamed the driver backingout..if the driver backs out,you should help fine replacement and not say "we cannot ship" 12 hours before customer flying out, leaving me with no option than to pay twice the quoted$$$

It’s not just my review, most of the reviews you read have similar issues, first they they quote really cheap (which itself is a red flag), then driver details aren’t shared until asked, then driver meets with an accident or police incident or some cooked up story and finally they offer some other driver at double the initially quoted price.. all this SCAM is to just game the customers and get their $$$$$$ they don’t give a DAMN about customers and their experience

“BEWARE OF THIS SCAM COMPANY, PLZ READ ALL REVIEWS ON YELP, REDDIT, GOOGLE.. U WILL KNOW THE REALITY OF THIS COMPANY””

28 juli 2026
Omdöme utan inbjudan
Logotyp för Wavex Logistics LLC

Svar från Wavex Logistics LLC

We’re very sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience caused.

Wavex Logistics does not intentionally increase prices or use bait-and-switch tactics. As an auto transport broker, we work with independent licensed carriers, and unfortunately carrier availability and market rates can sometimes change, especially if an originally assigned driver cancels or becomes unavailable. However, we completely understand how frustrating this can feel from a customer’s perspective when the replacement price is significantly higher than the original quote.

Most importantly, customer satisfaction is our priority. If you are not satisfied at any point during the process, we are happy to provide an immediate refund of your payment. If there has been any delay or misunderstanding regarding your refund, we sincerely apologize.

Please call or text me directly at (217) 336-8346 with your order information. I will personally review your case and make sure the matter is resolved as quickly as possible.

We appreciate your feedback and would genuinely like the opportunity to make this right.

Trevor Smith
Manager
Wavex Logistics

Betygsatt 5 av 5 stjärnor

Paul Smith

Paul Smith was very helpful and was understanding my situation perfectly and guided me very well I recommend that he should be given a promotion he is very professional and knowledgeable person I have ever spoken thanks for your help really appreciate that

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Peter James

I spoke with Peter James he was very professional from the start. Mr James made everything very easy and clear for me to understand and sent me all the information that was needed. I definitely would like to work with Mr. Peter James in the future. He was extremely polite and professional.

30 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chevrolet Silverado with Wavex…

Chevrolet Silverado with Wavex Logistics, and Peter James was outstanding throughout the process. He was hardworking, responsive, and always focused on finding solutions. The shipment went smoothly, and I was happy to work with Peter James and Wavex Logistics. Highly recommended.

28 juli 2026
Omdöme utan inbjudan

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