This car rental company is an absolute scam. Avoid at all costs. We have been chasing them for our deposit through phone calls and WhatsApp, and they either do not respond at all or give empt... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
**SCAM **SCAM **SCAM *SCAM STAY AWAY FROM THIS SCAM COMPANY! I am unsure how they are legally allowed to operate in Dubai. Stupidly I did not read the reviews prior to having any dealings with thi... Se mer
Shocking, scamming, thieving company. Do not hire a car from this company as you won’t get your deposit back. They don’t respond to phone calls, emails etc. Read the reviews. This isn’t a one off, i... Se mer
Smartlease is not refunding the deposit 2000 AED for 2 months. Phone number is not answered. Whatsapp is also not entertained. Extremely poor response and while going in person, they are citing scrat... Se mer
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Mycket dålig
51 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had the worst experience with a car…
I had the worst experience with a car rental company. I've been waiting for my refund for five months. Their name, "SMART LEASE RENT A CAR," is quite fitting, as they appear to be very clever about using customers' deposit money. It feels like they are playing games with their customers.
28 mars 2025
Omdöme utan inbjudan
The worst company!!
The worst company!!! Too late and never got a refund!
15 maj 2025
Omdöme utan inbjudan
FIND ANOTHER PLACE TO RENT A CAR
FIND ANOTHER PLACE TO RENT A CAR, Your deposit money you will never get back. You lose your money, they make money on customers' deposits.
22 maj 2025
Omdöme utan inbjudan
Do not rent for them
If there is less than a star I will give them, do not rent for them, every day they say the deposit will be processed by they never return it
8 juli 2025
Omdöme utan inbjudan
Do not rent a car from them
Do not rent a car from them, they never return the deposit. They NEVER RESPOND YOU, I WENT THERE OFFICE WITH POLICE. THEY ALL WERE GONE. THIS IS SUCH A BULLSHIT COMPANY I HAVE EVER SEEN.
24 juni 2025
Omdöme utan inbjudan
Frustrating! Security Deposit??
I have been waiting for my security deposit since past 2 months. These guys do not respond to emails or whatsapp messages or calls. They just go silent. No amount of messages or emails makes them respond. How can they simply keep the deposit without rightfully returning it. Very unprofessional and do not care for customers. I will be planning my next steps soon to get back my deposit.
17 mars 2025
Omdöme utan inbjudan
Poor company to rent from
Poor company to rent from, did not refund my deposit. I have tried to contact several different departments and nothing done so far.
11 februari 2025
Omdöme utan inbjudan
Do not rent a car from here
Do not rent a car from here! They rented me a car covered in damage with the engine light on and the drivers response was “don’t worry it is fine, you will only be charged if in an accident” as he could see as I inspected the car that there was ALOT of damage. When they collected the car they tried to claim one of the many damages on the car was brand new (you could tell it was old damage and also there was no way I could have caused it as it had been parked in car parks next to cars and the damage was low down and a large dent that couldn’t have been caused by a car next to it.
They are now not responding to my calls or messages when I am asking a manager to call and have not refunded my deposit. I needed a hire car for less than 2 days when mine was in the garage and should have just used Sixt who I have used before. The cars are better quality, they would never give with an engine light on or a car covered in such bad damage everywhere, and they would never have this poor level of customer service. I am still waiting for the manager to call me and this happened 4 days ago.
Honestly, do not use this company it is the worst customer service I have ever received
15 januari 2025
Omdöme utan inbjudan
Do not recommend!
They gave me wrong car and gave me cheaper car. It has been 5 days so far and they still haven’t done anything! Poor service, do not recommend!!
4 februari 2025
Omdöme utan inbjudan
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