Donna was fantastic. She helped me pick up something suitable for my grandchild, after my choice wasn’t in stock. Terrific over the top customer service. Very impressed
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My granddaughter said she wanted a real robot for her 5th birthday so I searched the internet and found Carle! Carle had great reviews but what sold it for me was the company! I love the way they... Se mer
Idk if this site is fraudulent or just trying to make a quick buck on unsuspecting parents. A toy listed for $50+ on their site is listed as $17 elsewhere. The toy is nice and I can see it costing tha... Se mer
This company excels in customer service! I've never had a better experience. Their response time is amazing. Their staff is wonderful. It was a delight to deal with them, even though I had a probl... Se mer
Företagsinformation
Skrivet av företaget
Smart Kids Planet - STEM and Educational Toys Help In Designing Our Budding Scientist and Engineer Kids. Our Learning Games Develop the Creative Minds Of Your Children. www.smartkidsplanet.com
Kontaktuppgifter
187 E. WARM SPRINGS RD., 89119, Studio City, USA
- 8722672105
- Contact@smartkidsplanet.com
- smartkidsplanet.com
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This made me the uncle of the day.
This made me the uncle of the day.
Smart Kids Planet has amazing customer…
Smart Kids Planet has amazing customer service!!! I ordered a gift that wasn’t going to come on time and they were very helpful!!! I will definitely order from them again!! Thank you!!!
The customer service is STELLAR!!
The customer service is STELLAR!!! The robot that I ordered for grandson is so cute. He’s 5 years old and sleeps with him every night. I accidentally ordered two robots, the Smart Kids Planet customer service team was quick to respond and cancel one of my orders. Once my order was shipped, they let me know that personally, and then they checked in once I received the robot. The customer service is what will keep me as a repeat customer.
I made an error when placing the order…
I made an error when placing the order and customer service team went above and beyond to correct my mistake. As a result of my customer experience, I will definitely use this company again!
The order arrived quickly and was loved…
The order arrived quickly and was loved by our 3 year old and 9 year old. I look forward to buying more products because the dinosaurs were a huge hit! The kids assembled them and played with them all evening.
Quatlity Items, Great Customer Service
This company sells quality items that are educational and engaging for all different ages. Customer service is exemplary, and I highly recommend this company. They seem to really care about their business and if the buyer is happy with their purchase.
Wonderful Customer Support
My experience, being a first time customer, has been great! I needed the spelling of the gift recipient changed as I had originally made a mistake in the spelling. I notified the company and got an immediate response. This made me very happy that the company was truly customer oriented and paid attention to my request!
Prompt courteous interaction with Donna…
Prompt courteous interaction with Donna Wilson, customer service manager, who corrected the incorrect shipping address that I had provided when placing my order. Order delivered on time to a very happy grandson. Thank you!
My daughter really enjoys her watch
My daughter really enjoys her watch . Delivery was quick and efficient . Highly recommend
Bought the magicians kit as a gift for…
Bought the magicians kit as a gift for a 4 year old. Not only he loved it, his 6 year old sister was obsessed with the tricks and his 2 year old brother refuses to take the hat off! Great gift, the tricks are easy to understand and follow as well
Birthday Gift
The toy I bought was great. I ran into an unexpected delay having the toy shipped, however Donna was absolutely amazing, working to ensure my package was shipped and was delivered in time for the birthday party I was attending, and also Donna's communication was second to none. Donna made the experience worth shopping with Smart Kids Planet again.
Donna was awesome in quickly changing…
Donna was awesome in quickly changing my address on my order!! 👏👏😊
After my order was placed
After my order was placed, customer service was able to change the shipping address. They were very responsive and helpful.
Excellent products and amazing customer…
Excellent products and amazing customer service. I will be buying more items in the future.
Great Customer Service. Had a question about shipping charges…
Had a question about shipping charges which was answered quickly. We exchanged some kind words and since I had missed the 10%off offer , was kindly given to me after the fact. Tells me a lot about this company, the people who work for the company who care about their products, the folks who purchase them and especially the children who will benefit from their great products.
Great customer service!
The puzzle itself is well crafted
The puzzle itself is well crafted, made of wood and colorful. Very interactive and fun to watch my granddaughter try to place the pieces.
Received the package quickly and in great condition.
Company reached out to make sure all went well and I love that kind of customer service. I will definitely order again and recommend to others
Customer service is fabulous
Customer service is fabulous! Had a great interaction with Donna. Website was also very easy to maneuver.
A Company to Trust
I had a very positive experience with Smart Kids Planet. Their customer service is personal, friendly, and they respond to questions or concerns immediately. I will definitely enjoy purchasing gifts for my grandchildren from them in the future.
I ordered two National Geographic metal…
I ordered two National Geographic metal detectors for my boys and one stopped working shortly after we got it. I asked if anything could be done and the customer service rep was so kind and helpful and replaced it free of charge. We really appreciate it.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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