I am very responsible and professional, which is why I enjoy working with people who are on the same page. Todd Landsbach is my AE, and he is always available to clarify any questions and assist whene... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Smartfi Home Loans, has been very positive, lucrative and enlightening. My account executive, Moiz Raza is an expert at what he does. He takes the time to answer all of my questio... Se mer
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I do like working with your company, however on the Choice portfolio loan I feel like I did alot of the work and your company made most of the monies.... I truly feel the broker should be compensated... Se mer
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I love working with SmartFi and Josh Callison. My issues are more with the operations staff not being proactive and also not answering emails in a respectable amount of time when files are needing t... Se mer
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Företagsinformation
Om Smartfi Home Loans, LLC
Skrivet av företaget
Establishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.
Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.
With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage.
NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Kontaktuppgifter
3636 Nobel Dr Ste 210, 92122, San Diego, USA
- 866-954-6312
- customersuccess@smartfihomeloans.com
- smartfihomeloans.com
4,7
Utmärkt
88 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the transaction went smoothly, and most importantly, it was a good experience for the borrower
the transaction went smoothly and most importantly the borrower was very happy
24 september 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Hi Susan, thanks so much for the review! It was our pleasure to serve you and your borrower.
Rebekah was terrific
Rebekah was terrific, explained everything thoroughly and made it easy to understand. Very warm and friendly.
30 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Hi Evonne! Thank you so much for your kind review. It was our pleasure to serve you.
Svar från Smartfi Home Loans, LLC
Thanks for sharing your experience, Bill! We're thrilled to hear that you found the process easy. Our team is dedicated to making things smooth for our clients. If you have any more feedback or questions, feel free to reach out anytime!
closings
I was asked several times to provide documents I had already provided.
I recently did a purchase transaction where I contacted the closing department advising them of the closing deadline, their response was," it's in line".
Closing purchase transactions should take priority over refinance transactions because of the closing deadlines imposed on purchase transactions by the Purchase Contract.
Closing instructions should be provided to the title agent at least 24 business hours prior to the closing date and time to allow time for the borrower to wire funds to close.
26 augusti 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you for taking the time to share your feedback. We understand how important timely communication and meeting closing dates are—especially with purchase transactions.
In this case, the loan came into closing the morning of Friday, 8/22/25, with a scheduled closing date of Tuesday, 8/26/25. Our team completed HUD review and sent closing documents on Monday, 8/25/25. Please note that HECM rate updates occur Monday afternoons and must be in place before final balancing can occur. Although we generally avoid Tuesday closings for this reason, we made the exception here to ensure the purchase transaction closed on time.
Although the team succeeded in meeting the tight timeline we clearly didn’t communicate as well as we strive to. Your feedback has helped make sure we’re more transparent going forward.
They are easy to contact and they call you back at once we have no problem or complaints very professional and they are highly recommended
They are very helpful and very knowledgeable very nice employees and highly recommend
8 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Reyno! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we're here to help whenever you need assistance!
Great service
7 augusti 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you for your kind words, Zayed! We’re thrilled to hear you had a great experience with us.
The knowledge and kindness by the…
The knowledge and kindness by the representatives has been excellent.
29 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Glenn! We’re thrilled to hear that our team’s knowledge and kindness made a positive impact on your experience. Your feedback inspires us to keep providing the best service possible!
Rebecca kept me up to date all the time…
Rebecca kept me up to date all the time
phone calls were called back almost at once if not answered
8 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you for your fantastic feedback, Jim! We're thrilled to hear that Rebecca provided such attentive service. Keeping our clients informed is a top priority, and it's great to know that she excelled in that. Your support means a lot to us!
Keeping me updated and understanding…
Keeping me updated and understanding all parts of the process. Letting me know they do care.
17 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Larry! We're thrilled to hear that you felt supported throughout the process. Our team is dedicated to keeping clients informed and ensuring a caring experience. Your feedback means a lot to us!
Thank you to Linda and Marie
Both Linda and Marie have been there to answer all my questions and get me through this whole process. The have been a God send. Thank you so much for everything. I really appreciate all you've done. God bless you both.
14 juli 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
We’re thrilled to hear about your positive experience with Linda and Marie! Their dedication to helping clients is truly inspiring. Thank you for sharing your kind words and for trusting us with your journey. Your appreciation means the world to us!
Rebekah was amazing
Rebekah was amazing! She was thorough and very helpful. She went above and beyond to help me.
28 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you for your kind words, Michelle! We're thrilled to hear that Rebekah provided such outstanding service. Our team is dedicated to going above and beyond for our clients, and your feedback truly inspires us. We appreciate you taking the time to share your experience!
How ready you were to help me
How ready you were to help me. Thank you, Linda, for getting everything in order and processing it. You and Isabel make a great team. I was hoping to get the money faster, but it all worked out. Thank you again.
Sincerely, Dawn Joy Luna
1 maj 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thanks for the wonderful feedback, Dawn! We're thrilled to hear that Linda and Isabel provided you with great support. We strive for efficiency, and we're glad everything worked out in the end. Your satisfaction means a lot to us!
Great people to work with made the entire process a pleasure.
Great people to work with, very helpful and explained everything in details without any rush.
26 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Nino! We're thrilled to hear you had a positive experience with our team. We always strive to provide clear and thorough support. Your feedback means a lot to us!
Review
It’s been a wonderful experience. They are very patient and understanding, always taking the time to make sure I fully understand the process and my options available.
25 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you for your kind words, Bre! We're thrilled to hear you had a wonderful experience and that our team was able to provide the support and clarity you needed. Your satisfaction is our priority, and we appreciate your feedback!
Always a positive experience
Their staff is professional, customer service oriented and knowledgeable. Pleasure to work with.
12 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Chris! We're thrilled to hear you had such a positive experience with our team. Our staff takes pride in providing excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future!
Smartfi !!
Smartfi was recommended to me by a fellow broker. So glad, we connected. First, my AE, Jonathan Ruiz is the absolute best. His knowledge, care and professionalism is superb. What all brokers want and need is fast underwriting and processing g. I have been able to close all my loans with Smartfi within 3-4 weeks. No huge overlays makes the underwriting much simpler. Having the Choice product to offer is a big plus as well.
Thank you Smartfi!
16 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thank you, Brenda, for the fantastic review! We're thrilled to hear that Jonathan provided exceptional service and that our streamlined process helped you close your loans efficiently. Your satisfaction means a lot to us, and we’re glad to have you as part of the Smartfi family!
Good
Rebekah was absolutely excellent! She guided us through every step of the loan process with care and professionalism. My son Don and I felt supported the entire time. Compared to the other lender we spoke with, Rebekah was far more knowledgeable, responsive, and kind. We’re so grateful we chose to work with her! — Mrs. Tran & Don
13 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
Thanks for the fantastic feedback! We’re thrilled to hear about your positive experience with Rebekah. She truly embodies our commitment to exceptional service. Your support means a lot to us, and we’re glad you felt guided and cared for throughout the loan process!
Svar från Smartfi Home Loans, LLC
Thank you, Phillip! We're thrilled to hear you had a positive experience with our team. Providing excellent customer service is our priority, and your feedback motivates us to keep delivering the best. We appreciate your support!
Svar från Smartfi Home Loans, LLC
Thank you for the fantastic feedback, Yalmar! We're thrilled to hear you had a great experience working with us. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
The wholesale team is great
The wholesale team is great; Todd Lansbach & Faith Gates are consistently excellent to work with.
12 juni 2025
Omdöme utan inbjudan
Svar från Smartfi Home Loans, LLC
We’re thrilled to hear about your positive experience with Todd and Faith! Our team is dedicated to providing exceptional service, and your feedback means a lot to us. Thank you for choosing us!
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