Update 4/2 Please check out the disclaimer on their website before proceeding. Refund received. Glad this is done with. Refund took multiple contacts over a number of days. ———— I beli... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was referred by my GP to Sleepstation due to chronic insomnia. Initially I was sceptical especially when they started by messing with my sleep pattern(which wasn’t working anyway). Going into about... Se mer
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I was referred to Sleepstation by my GP after months of despair at not sleeping at all many nights or not sleeping well when I did manage to get to sleep. The Sleepstation therapy over 7 weeks has t... Se mer
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I was referred to sleepstation by my gp as a sufferer of fibromyalgia I have amongst other health issues chronic insomnia. After 2 weeks I went from having on average 2 hours sleep a night to nearly 5... Se mer
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Företagsinformation
Skrivet av företaget
Sleepstation is a clinically validated sleep improvement programme that can help you sleep better after just four sessions. Designed by experts and backed by science, our online sleep service is proven to combat even the most severe insomnia.
Kontaktuppgifter
Storbritannien
- sleepstation.org.uk
3,9
Bra
371 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You can't always believe what it says on the tin...
You can't always believe what it says on the tin.....Sleepstation is the exception it does exactly what it says on the tin, it helps you to help yourself to a better nights sleep. With easy to follow routines and professional help and guidance throughout the programme from a dedicated support team. I am so pleased my GP introduced me to Sleepstation. I found it most beneficial.
22 augusti 2025
Omdöme utan inbjudan
Great supportive team
I was initially sceptical about the tips given for a good night's sleep but tried them anyway. They worked a treat, I no longer worry about my sleep and no longer wake up during the night. This is a superb resource that gave the the small adjustments I needed to reset my sleep pattern and attitude.
19 juni 2025
Omdöme utan inbjudan
Sleepstation have helped me so much…
Sleepstation have helped me so much over the past 6 weeks
My insomnia was debilitating & finally I feel able to go forward with all the tools shared through sleepstation.....
It really is like having a friend cheering you on helping u with your sleep patterns
5 augusti 2025
Omdöme utan inbjudan
Do Sleepstation, it will definately help (if you follow the plan!)
I thought my sleep problem was age related, hormonal or just how it is now. But Sleepstation has got me back into a good sleep pattern with more sleep each night and being able to fall asleep quicker. I have got the tools to use if needed and the knowledge to make adjustments. I had never even contemplated the difference between being tired and being sleepy, the facts and knowledge helps, and even though the beginning of the course was quite tough, it was all absolutely worth it.
28 juli 2025
Omdöme utan inbjudan
Enlightening service
A lovely lady called Molly was always on hand to guide and help me. There is endless information sheets to help you work through your problem
5 juli 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Joanne,
Thanks for your review. We’re so pleased that you found the resources and the support available.
Molly is one of our highly trained sleep coaches, part of the team who are on hand to provide tailored support, guidance and advice for everyone who signs up with us.
It’s this support from real, empathetic and experienced coaches that sets us apart from other apps and helps people, just like you, to achieve long-lasting, transformative changes to their sleep.
We’re extremely proud of the work that our sleep coaches do and the time, effort and care they give to every single person they help, but it’s especially nice to hear the impact they’ve had from people who’ve been through the programme too. We’ll be sure to pass on your feedback to Molly!
Take care.
A very useful course
Over the years, I have tried a range of techniques to address insomnia. The Sleepstation course has proved to be very useful. Having a Sleep Coach is useful. You need to be committed to the course, have a positive mindset, believe in the process and keep a sleep diary but it is really worth it. Over the weeks, via the diaries and a graph of my sleep efficiency, I could see that solid progress was being made.
17 juni 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi William,
Thanks for leaving your review. We're glad that you found our programme useful and hope you're enjoying better sleep now.
Many people find that being able to monitor and track their progress, as well as discussing this with their sleep coaches works as a real motivator when it comes to sticking with the programme and achieving real results. We're pleased you stayed committed and found it worthwhile!
We hope you continue to sleep well. Don't forget you can still get in touch with your coaches if you have any further questions by logging back into your account.
Take care.
I highly recommend Sleep Station
I highly recommend Sleep Station; their support has been excellent for me.
Prior to support from Sleep Station I had been experiencing some anxiety and poor sleep patterns for a few weeks. This developed into difficulty maintaining sleep. I was only getting 3 to 4 hours of fragmented sleep per night. My anxiety levels began to grow and I experienced muscle jerks, twitches and anxiety episodes. I saw my GP who recommended medication for sleep and anxiety. There was a long waiting list to see a Sleep Specialist and I did not wish to take medication at this time.
After having sleep problems for around 8 weeks I came across the Sleep Station programme.
The literature was very positive and reassuring. The materials (PDFs, videos and seminars) were informative and reassuring highlighting that most people could be helped and supported. The Cognitive Behavior Therapy, activities and sleep restriction techniques were effective
The sessions and the non - pharmaceutical approach was very positive and right for me
My allocated Sleep Coaches were supportive, well informed and knowledgeable .
It took a little time to see progress and I was very anxious. However as my sleep began to improving the anxiety reduced. I am now sleeping 6 to 6.5 hours per day with good refreshing sleep.
You need to be committed, positive, believe in the process, and follow the advice, but it is well worth it. I am delighted.
13 juni 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Anthony,
We're thrilled to hear that you're now enjoying refreshing sleep and a reduction in your symptoms of anxiety.
Like you said, it takes commitment and trust in the process, but the results are well worth it, as you've found!
It's great to hear that you found your sleep coaches so helpful. They're at the very heart of what we do and what makes us stand out from other digital providers. Knowing you have a real team listening to you and providing as much tailored support as you need is one of the key reasons our service is so effective.
Thanks for taking the time to leave a review. We hope you continue sleeping well, long into the future!
I am thrilled with the improvement in…
I am thrilled with the improvement in my sleep. The evidence based logical approach has worked and is continuing to work for me despite some very stressful and challenging family circumstances which would in the past have kept me awake most of the night.
My sleep has been disrupted for over 25 years before Sleepstation.
I cannot thank you enough.
Of course the changes required were difficult, but absolutely worth it.
If you’re in 2 minds about trying- don’t hesitate, do it.
21 april 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Teresa,
Thanks for your review. It's great to hear that you've conquered your sleep problem, especially after more than 25 years of poor sleep.
You're right that it takes commitment to bring about these changes, but, like you said, the results are absolutely worth it and it's fantastic that you're seeing this for yourself.
We hope you continue to sleep well long into the future!
Take care.
My doctor recommended sleepstation…
My doctor recommended sleepstation definitely feel they have helped my insomnia now getting roughly 4/5hrs sleep which is a huge improvement for me, have learnt techniques to help me should I wake up in the night.
17 maj 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Noreen,
Thanks for your review and thrilled that you've seen such an improvement to your sleep so far.
One of the great things about Sleepstation is that the techniques and strategies that you learn during the programme are lifelong skills. So you can continue to improve your sleep long after you've completed the course.
If you need any further advice on this, don't forget that you can still log back in and message your sleep coaches. They'll be happy to give you any further guidance you need.
Take care.
Useful if you need to improve basic sleep habits
I did benefit from learning about sleep restriction, which essentially means I now go to bed an hour later every night. Unfortunately, Sleepstation is based on the idea that all insomnia is caused by either anxiety or poor sleep habits, and this just isn't the case. In my case, I have no difficulty getting to sleep. I'm not anxious. I just wake up in the middle of the night and can't get back to sleep. About once a week. Sleepstation has made no difference to this. Hasn't worked for me but may help others.
15 maj 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi David,
We're sorry to hear you don't feel that your sleep has improved. It's positive that you've gained some strategies to manage your sleep, including adjusting your sleep schedule, and are continuing to use these.
While we do cover techniques to help people reduce their worries around sleep and introduce healthier sleep habits, these are only a small part of what we deliver during the programme. I'm not sure whether you completed the whole course, but a summary of what is covered can be found here: https://www.sleepstation.org.uk/how-sleepstation-works/
We want you to feel confident of managing your sleep going forward. If you'd be willing to log back into your account and send your sleep coaches a message, they'll be happy to discuss strategies for getting back to sleep during the night and to see if there's any further advice that they can offer.
Take care.
Sleep station has made an amazing…
Sleep station has made an amazing difference to my sleep. I have struggled for a lot of years to sleep taking a lot of different meds to help with it but without success.
My doctor recommended sleep station and I was dubious about it especially because I had to pay for it. I was so happy with the results, at first it was so hard to do what they asked me to do not because it didn't make sense because it did, but because it was so hard to do, but doing it made all the difference to my sleep. I now sleep so much better, I still have little struggles but where I was chronic insomnia to where I am now it is amazing and like I said I'm so happy. Thank you sleep station and you will be highly recommended by me for sure.
17 mars 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Jennifer,
Thanks for your review. It can be difficult to place your trust in something new, especially when you've tried other things like medication in the past.
The reason our approach is different, and so successful is that, unlike medication which just treats the symptoms of poor sleep, we work with you to really get to the bottom of what's causing your insomnia and keeping it going.
And with the strategies and techniques you've learnt during the programme, you'll be equipped to keep managing your sleep going forward.
We're thrilled that we were able to help you turn your sleep around and appreciate your recommendation! If you do need anything further from us, all you need to do is send your sleep coaches a message in your account. They'll be more than happy to help.
Take care.
You don't have to live with chronic insomnia
Sleepstation was recommended by my GP following decades of chronic insomnia. When I started the programme I constantly worried about my poor sleep and dreaded going to bed. Through Sleepstation I have acquired so much knowledge about sleep and their advice and support given has been second to none, questions answered quickly and efficiently and dismissing my concerns on a regular basis. The information and resources provided are vital when going through this life changing process and they were there for me at every stage. I struggled at the beginning with the rigid sleep plan but was reassured that this was the best way forward and things would improve and they did within a few weeks. I am now in the position that when I go to bed I fall asleep within minutes (the wind down advice before bed has been extremely successful for me). I still wake up at times during the night but can now deal with it without anxiety due to suggested techniques. Thanks to Sleepstation I feel I have conquered my insomnia. I would highly recommend them.
24 april 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Clare,
We're thrilled to hear that you've conquered your insomnia!
The support and advice from our sleep coaches is an integral part of what makes our programme so effective, so it's fantastic that you found this support to be second to none, especially when getting used to your sleep plan.
Now you no longer need to dread bedtime, we hope you can look forward to a future of great sleep, knowing you're equipped with the right knowledge and strategies to manage your sleep for years to come!
Take care.
Sleep support
Using the techniques suggested by Sleep Station coaches I am now sleeping better and waking refreshed. The videos and online information about sleep are really interesting and have helped me think of my sleep in a different way. I am so glad my GP suggested this and I was able to access it via the NHS
17 april 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Joanne,
Thanks for your review. It's great to hear that you've developed a new perspective towards your sleep. Combining this with the techniques and strategies that you've learned should mean you're equipped to sleep well long into the future.
If you do have any questions or need any extra advice, don't forget you can still reach out to your sleep coaches by logging back into your account, they'll be happy to help!
Take care.
Don’t take insurance it’s $400
I’m highly irritated that it’s the middle of the night and I wasted my time with a looong questionnaire just to get a price quote. Only option is to give your email address (I don’t like to do) to finally get to the page where they tell me the price. Also they tell you at some point that they take some insurance. They don’t. False advertisement. The last page says I have chosen the paid out of pocket version and I’m more likely to stick to it that way. I in fact had no choice to see if they take my insurance. Waist of time. If you are reading this it’s $400.
17 april 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Nikki,
We're sorry to hear that you didn't find our explanation of Sleepstation and how it can be accessed clear. In your case, it appears there's currently no insurance cover option available and so you were offered to access the service privately.
Sleepstation is very cost effective when compared to face-to-face clinics, eliminating potential waiting lists and travel requirements while delivering a highly-effective, drug-free service. We also have real sleep coaches providing support and empathetic, tailored advice whenever you need.
We'd also like to explain about why there's the option to enter your email address during the questionnaire. We offer everyone who fills in the questionnaire the option of signing up to our free sleep foundations emails. These offer general advice and tips to help you improve your sleep on your own and are completely free of charge.
You may still like to consider signing up to these, even if you choose not to sign up for private access.
We're sorry if there was any unintended confusion while you filled in the questionnaire. If you'd like to discuss your access options further, please feel free to get in touch with us at info@sleepstation.org.uk and our team will be happy to help.
Take care.
Thank you SleepStation
I self-funded this course after a recommendation from my GP. I am in a position to finance myself but am aware not everyone can afford this, which makes me sad that it’s an NHS postcode lottery. The structure of the program suited me and the information and resources seemed more plausible and relevant alongside advice and encouragement from the sleep coach. I was given good personal advice towards the end of the course which means it’s not standard advice given out. The sleep plan was difficult in the beginning but it worked for me and I’m delighted to be in control of my sleep pattern, and sleeping much better. I’m going to continue with some of the main principles as they work for me. Thank you SleepStation!
14 april 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Karen,
Thanks for your feedback, we're thrilled to hear that you're now sleeping so much better after completing our Sleep Transformation Programme. Thanks for highlighting the tailored approach and support you received from our sleep coaches, too.
We pride ourselves on providing real, human support that's available to everyone when they need it and know that having real, trained coaches offering you advice that's relevant to your specific needs can make a big difference to how much improvement you achieve.
We agree with you that access to better sleep shouldn't be based on your location or financial situation. We're working hard to increase the number of places available through the NHS across the regions and will continue to do so. In the meantime, we do offer a grant to those in areas where NHS funding isn't currently available, as well as further support for those most in need. We encourage anyone who'd like to know more about these options to reach out to us so we can discuss what options are available to them.
Thanks again for your positive review. We hope you continue to sleep well, but if you find that you do need some extra support, just log back into your account and send a message to your sleep coaches who'll be happy to help.
Take care.
My doctor put me in touch with…
My doctor put me in touch with Sleepstation therapy, I was very sceptical but they turned my sleep schedule around. It was very hard at first but now I am so happy to finally have a settled nights sleep. Well done Sleepstation.
17 mars 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Stephen,
Thanks for leaving your review. So many people feel sceptical when it comes to trying something new for resolving their sleep problem. This is often the case when they've had a sleep problem for a long time and have tried other solutions that just haven't worked.
We're thrilled that you were able to put your scepticism aside, place your trust in our methods and see the results!
We hope you continue to enjoy a settled night's sleep, night after night. The skills and knowledge you've gained will be with you for a lifetime, so we hope you feel confident managing your sleep long into the future!
Take care.
Great
I found the app really good being able to document the nights sleep ( or lack of it ) really helpful
The interaction with the thyapist was extremely useful in helping me change my routine
The little learning bites were great to get into and very helpful
Just a shame it’s only a seven week course but I have the pdfs to look back on to help keep me on the right path
13 mars 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Janet,
Thanks for the review. We're really pleased that the structure and support of our programme has helped you turn your sleep around.
Even though you've finished the programme, you can still get in touch with your sleep coaches if you have any further questions or need some extra advice. Just log back into your account and send them a message, they'll be happy to help.
Take care.
Take care
I embarked on this program at my own expense as NHS in my area did not provide it. I was immediately disappointed as the resources consist of nothing which is easily accessible on the Internet and the communications from the counsellors did not seem to be of the standard found in face to face CBT counselling.
Following the program aggravated my sleep problems and the help offered seemed to imply that I was not doing exactly what I was told to do; this increased my anxiety.
When I raised this I was told that the program may not work for some and I could withdraw. I subsequently asked to discuss the damage done with a superior; since then radio silence.
I am relieved that it is my own money I have wasted and not the NHS's but feel that they need to do a full clinical audit to identify the minority like myself.
4 mars 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi there,
Firstly, we're really sorry to hear about the lack of communication you experienced — that’s the last thing we want. We absolutely don’t want anyone to feel ignored and can understand how frustrating that must have been. We've looked into what happened in your case and can see that you messaged us on a Friday morning, asking to speak to senior, and that we didn't respond until the Monday. We're closed over the weekend but it sounds like that wasn't clear to you.
It sounds like you also felt unsupported. It’s never our intention for anyone to feel like they’re on their own, especially when it comes to something as important as sleep. Our care plans and self-help resources are developed with expert input, but if they didn’t meet your needs, we definitely want to hear what you think we could do differently to provide more meaningful support. While we support large numbers of people every day (including in our work as the largest digital sleep clinic in the NHS) we know that individual needs really matter, so we're keen to understand things from your point of view.
On the point about following the programme — we know it can be tough to implement the first steps, especially when sleep is already disrupted. Our aim is to help set those solid foundations before adding anything else and our approach is overseen by medical doctors to ensure that the recommendations that we make are safe to follow, and make sense for each person.
We’ve tried reaching out to you through your account and would really appreciate the chance to discuss this further. If you’d be open to a chat, please feel free to log in and let us know when works best for you.
Thanks for sharing your thoughts with us, and we really hope we can clear this up together.
Sleepstation has worked for me
After many years of poor quality sleep, Sleepstation has definately worked for me. It’s fantastic to wake up not feeling tired but energised because I’ve actually slept. Sleepstation gives you the tools to help you sleep and also the way we think about sleep. I use to crave carbs and chocolate everyday but now I’m eating healthier and being active and I don’t have brain fog. Yes it’s hard at first but if you stick with it the rewards are well worth it.
17 februari 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Margaret,
Thanks for taking the time to leave a review. We're firm believers that when you sleep better, you feel better and, in turn, you live better. We're thrilled that you're experiencing this for yourself and that we were able to help you achieve this.
We hope you feel equipped to carry on managing your sleep on your own, now you've got the right tools and perspective, like you said. If you do need any further pointers or have any questions, just log back into your account and message your sleep coaches, they'll be happy to help!
Take care.
I can not praise them enough!
Sleep station has changed my life! I was desperate and struggled with little or no sleep on a nightly basis until they taught me to understand how to manage my sleep.
The coping techniques are brilliant and I am now confident I can follow this plan to maintain a healthy sleep patterns.
12 februari 2025
Omdöme utan inbjudan
Svar från Sleepstation
Hi Ben,
Thanks for your review. We really appreciate you highlighting that our approach isn't just a short-term fix. Our aim is to help you to develop a new mindset and find the right strategies so that you can continue managing your sleep long into the future. We're thrilled that this has been your experience!
We hope you continue enjoying the life-changing benefits that great sleep brings. If you do have any further questions, don't forget that you can get back in touch with your sleep coaches by signing back into your account.
Take care.
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