Hello, the issue is still not resolved and my server is continuously down. It has been over 5 days now. My clients and business are being severely affected, and I am facing significant financia... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The way you handled the cPanel risk and the subsequent communication was simply terrible. This cost me clients; my clients' websites were offline for several days, and their email was offline for se... Se mer
This hostings requires 1-2 times a moth the ticket like 'please check why domein.sample is down'. I have no idea why they did not setup uptime monitoring to know the problem before my ping.... Se mer
I have 2 reseller accounts in two servers. My sites are down for one week, no tech support and facing a disaster. No telephone number anywhere and on tech chat nobody currently that is able to say any... Se mer
Företagsinformation
Skrivet av företaget
With 20 years of expertise, SkyNetHosting.Net Inc. is your ideal partner for launching or growing a reseller hosting business. Our plans offer double the resources at half the price of competitors, backed by 24/7 priority support and cutting-edge technology. Trusted by thousands of resellers globally, we have 12 data centers in key regions like the USA, UK, Singapore, Australia, and Europe, ensuring fast, reliable performance. We prioritize uptime with a 99.9% uptime guarantee, offer a 30-day money-back guarantee, and provide one-hour response times for support. With white-labeled servers, free migrations, automated backups, and flexible hosting plans, SkyNetHosting delivers the tools and support you need to succeed and scale your business confidently.
Kontaktuppgifter
Suite 105, 501 Silverside Road, 19809, Wilmington, USA
- +13023841784
- jessica@skynethosting.net
- skynethosting.net
2,1
Dålig
170 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am extremely disappointed with the…
I am extremely disappointed with the level of service are receiving. All client websites and emails have been down for the past 3 days, and we are not getting any meaningful response from your team. The updates being shared are repetitive, copy-paste messages with no real progress or clarity.
I understand that a vulnerability issue occurred, but the recovery process is unacceptably slow. Most global services have already been restored, yet we still have no concrete timeline, no clear communication, and no visibility on the status of our data.
Our clients’ businesses have been completely disrupted for the last 3 days. This is causing serious financial and reputational damage. Despite multiple requests, we are still not being given access to our data so we can migrate to another provider if needed.
If there is any decision-maker or responsible authority available, I request you to urgently step in and understand the severity of this situation. This is not just a technical issue, it is directly impacting multiple businesses and livelihoods.
We need immediate action, transparent communication, and either a clear recovery timeline or access to our data without further delay.
Ticket: #JON-537-95600
3 maj 2026
Omdöme utan inbjudan
Following the disclosure of a critical…
Following the disclosure of a critical vulnerability in cPanel & WHM (CVE-2026-41940), SkynetHosting have taken the deliberate decision to temporarily shut down all cPanel-based servers within our infrastructure.
1 maj 2026
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you for your review and understanding during this challenging time, Chris. We truly appreciate customers who recognize the difficult decisions required to protect infrastructure.
You're correct ,following the disclosure of the critical cPanel/WHM vulnerability (CVE-2026-41940) and active exploitation attempts, we temporarily shut down affected cPanel based servers to safeguard client data and prevent compromise.
Our team worked continuously on:
Securing systems and mitigating risks
Preventing data breaches
Safely restoring full operations
Live chat remained fully available on our website throughout the incident, alongside our ticketing system.
With extremely high traffic +1500 concurrent support tickets, response times were longer as we prioritized security validation and recovery.
All updates were shared transparently here:
https://skynethelp.com/index.php?/News/NewsItem/View/499/cpanel-security-incident--recovery-progress--live-updates
https://skynethelp.com/index.php?/News/NewsItem/View/498/update-cpanel-security-incident--recovery-progress
https://skynethelp.com/index.php?/News/NewsItem/View/493/critical-security-advisory-temporary-shutdown-of-cpanel-based-services
https://skynethosting.net/blog/cpanel-hack-cve-2026-41940/
Thank you again for your patience ,if you need any assistance moving forward, please reach out and we will handle it with priority
The Servers were down for more than a…
The Servers were down for more than a day and no proper response from them, they just vanished with our data
-------------
I have already made a ticket, i got the same copy paste automated reply from them, no live chat, no other modes of contact. We have lost all of our data, pathetic system and no proper care or value customer !
30 april 2026
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
We are truly sorry for the disruption you experienced, Jithesh, and we understand how alarming it felt when servers were down for over a day with no immediate response.
The outage was caused by a critical global cPanel/WHM security incident (CVE-2026-41940). Due to active exploitation attempts, we temporarily took affected servers offline to safeguard client data and prevent compromise, we did not vanish with anyone's data.
Our team was working non stop on:
Securing infrastructure
Preventing breaches or data loss
Safely restoring services
Live chat remained fully available on our website throughout, along with our ticketing system for support.
Response times were extended as we handled 1500+ concurrent support tickets while focusing on recovery and security checks.
For full transparency, detailed updates were posted here:
https://skynethelp.com/index.php?/News/NewsItem/View/499/cpanel-security-incident--recovery-progress--live-updates
https://skynethelp.com/index.php?/News/NewsItem/View/498/update-cpanel-security-incident--recovery-progress
https://skynethelp.com/index.php?/News/NewsItem/View/493/critical-security-advisory-temporary-shutdown-of-cpanel-based-services
https://skynethosting.net/blog/cpanel-hack-cve-2026-41940/
We sincerely apologize for the worry this caused and value your feedback.
If you're still facing issues or need data verification, please contact us directly and we'll prioritize your case immediately.
I became SkyNetHosting's customer…
I became SkyNetHosting's customer because I trusted all the reviews in this platform.
Then today, my hosting account has problem, I can't get connected to to any, All my sites hosting with SkyNetHosting was down for almost 40 hours. I tried to find ways to talk with support team, but no way to get them.
30 april 2026
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
We were truly sorry for the disruption you experienced, Ben, and we understand how frustrating it must have been to lose access to your sites for 40 hours, especially after trusting our Trustpilot reviews to choose us.
The outage you encountered was due to a critical global cPanel/WHM security incident (CVE 2026 41940). With active exploitation attempts underway, we had to temporarily take affected servers offline to protect client data and prevent breaches.
Our team never stopped working during this time:
Securing infrastructure
Preventing data compromise
Safely rebuilding and restoring services
Live chat remained fully available on our website throughout the incident, along with our ticketing system for support access.
Response times were longer as we managed 1500+ concurrent support tickets while prioritizing recovery and security validation.
For complete transparency, we shared real time updates here:
https://skynethelp.com/index.php?/News/NewsItem/View/499/cpanel-security-incident--recovery-progress--live-updates
https://skynethelp.com/index.php?/News/NewsItem/View/498/update-cpanel-security-incident--recovery-progress
https://skynethelp.com/index.php?/News/NewsItem/View/493/critical-security-advisory-temporary-shutdown-of-cpanel-based-services
https://skynethosting.net/blog/cpanel-hack-cve-2026-41940/
We apologize sincerely for the impact on your business and thank you for your feedback.
If your services are still affected or you need assistance, please reach out directly and we handle your case with priority.
Downtime
The primary concern with this service is the inconsistent uptime, which has failed to meet professional standards and business requirements. Despite being an international provider, a live chat option is notably absent from the SkynetHosting control panel, leaving no immediate way to contact their technical team during critical downtime.
Still offline more than 96 hours
1 maj 2026
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
We were truly sorry for the disruption you experienced, Salman, and we fully understand how critical uptime and immediate support access are for your business.
The downtime you were referring to was linked to a critical global cPanel/WHM security incident (CVE 2026 41940). Due to active exploitation attempts, we made the difficult but necessary decision to temporarily take affected servers offline to protect client data and prevent potential breaches.
During this period, our team was fully engaged in:
Securing infrastructure and mitigating vulnerabilities
Preventing data compromise
Safely restoring services
Our live chat remained fully available 24/7 ,throughout the incident for immediate support access.
Response times across all channels were understandably longer as we handled 1500+ concurrent support requests while prioritizing system recovery and security validation.
For full transparency, updates were continuously shared here:
https://skynethelp.com/index.php?/News/NewsItem/View/499/cpanel-security-incident--recovery-progress--live-updates
https://skynethelp.com/index.php?/News/NewsItem/View/498/update-cpanel-security-incident--recovery-progress
https://skynethelp.com/index.php?/News/NewsItem/View/493/critical-security-advisory-temporary-shutdown-of-cpanel-based-services
https://skynethosting.net/blog/cpanel-hack-cve-2026-41940/
We sincerely apologize for the inconvenience and appreciate your patience while we prioritized security and service integrity.
If you are still experiencing any issues, please reach out directly and we will ensure your case receives priority handling.
Great team and very reliable hosting
Great team and very reliable hosting service. They helped me resolve an email issue very quickly , and the support was clear and professional. Really appreciate their fast response and helpful attitude. Highly recommended !!
15 februari 2026
Omdöme utan inbjudan
Our agency has been using the Corporate…
Our agency has been using the Corporate Reseller Plan from Skynethosting for 9 months and experience as of now stable servers, cPanel, free WHMCS . Highly recommended if you’re searching for reseller hosting in Sri Lanka for digital agencies ready to get started
21 september 2025
Omdöme utan inbjudan
Always helpful through the live chat
Always helpful through the live chat, i highly recommend if you need prompt responses.
17 september 2025
Omdöme utan inbjudan
Sufya and Nova were very helpful
Sufya and Nova were very helpful. They helped to de-escalate a very frustrating situation.
12 september 2025
Omdöme utan inbjudan
SkyNetHostiGreat Hosting & Fast Support!ng.Net has been super…
SkyNetHosting.Net has been super reliable – excellent uptime, fast servers, and an easy-to-use dashboard. Their support team is quick, helpful, and always professional.
Perfect for both personal sites and reseller hosting. Highly recommended!
17 juli 2025
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for the awesome feedback! 😊 We're really happy to hear that you've been enjoying the uptime, speed, and overall experience with us. Our support team will be thrilled to know their efforts are appreciated. Thanks again for recommending us!
Warm regards,
The SkyNetHosting.Net Inc Team 💙
Excellent Client Service Delivery
Their support team is absolutely exceptional and we are enjoying being their client. I would recommend them any day.
16 juli 2025
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for your kind words! 😊
We truly appreciate your support and it means a lot to us to have you as our client. We're always here for you—anytime you need us! 💙
With heartfelt thanks,
The SkyNetHosting.Net Inc Team
The good thing is the have 24h tech…
The good thing is the have 24h tech support by chat. This is also polite
The bad thing is I have a hosting issue they "fixed" unlimited times over 2 years by chat or tickets and is never fixed while every single time is promised to have been fixed.
There is a limit to everything.
Every month I loose time chatting about it and I cant do my job as I cant login and you should have the capacity to really fix it.
This unfortunately I had to do so as you take the client seriously.
Please also check how many times I mentioned it before posting anything here and I do during the time I m wating for one more time the same fix ..
9 juli 2025
Omdöme utan inbjudan
SkyNetHosting service and tech support…
SkyNetHosting service and tech support are truly excellent. I had a technical issue and their team responded almost immediately with a clear, effective solution. Their speed, professionalism, and deep technical knowledge really set them apart."
25 april 2025
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience with our SkyNetHosting.Net support team. Quick responses, clear solutions, and strong technical knowledge are exactly what we aim to deliver to our dear customers and it’s great to know we hit the mark! 😊
Your kind words mean a lot to us, and we’re always here whenever you need us.
With heartfelt thanks,
The SkyNetHosting.Net Inc Team
Svar från SkyNetHosting.Net Inc.
Thank you so much! 😊 We're really glad to hear you’re happy with our service and support. We’re always here for you whenever you need us!
With appreciation,
The SkyNetHosting.Net Inc Team
They are practive to resolve issue and…
They are practive to resolve issue and provide support.
3 april 2024
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for your kind words! 😊 We're really happy to hear that you've found our team proactive and supportive. Providing fast and effective help is what we’re all about and your appreciation truly means a lot to us. We'll continue to provide the same level of support.
We're always here for you, 24/7 just a message away!
Warm regards,
The SkyNetHosting.Net Inc Team 💙
SkyNetHosting's Consistently Excellent Service
As a long-time reseller with SkyNetHosting, I’ve always been impressed with their reliable service and customer support. Recently, I had to migrate a client’s website to their server, and needless to say, the process went very smoothly. Their team was quick to the job, and ensured no downtime with a seamless transition. It’s always reassuring to know I can rely on SkyNetHosting for both performance and support.
2 januari 2025
Svar från SkyNetHosting.Net Inc.
Thank you so much for your kind and detailed feedback! 😊 We're truly grateful to have you as a long-time reseller and are so glad to hear the recent website migration went smoothly.
Our team works hard to ensure every transition is seamless and downtime free, and it's wonderful to know we delivered on that promise for you. Your trust and continued support mean everything to us!
As always, we’re just a message away 24/7 whenever you need us.
With appreciation,
The SkyNetHosting.Net Inc Team 💙
Awesome support and having great experience since 2020.
We have been resellers with Skynethosting since 2020. To date, we are so pleased with their support and servers. The pricing is very promising, and it helps us a lot to grow our business.
17 december 2024
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for your continued trust and support since 2020! We're thrilled to hear that our servers, support, and pricing have played a part in helping your business grow that’s exactly what we aim for.
It’s been a pleasure having you as part of the SkyNetHosting family, and we look forward to supporting your success for many more years to come. As always, we’re here for you 24/7!
With gratitude,
The SkyNetHosting.Net Inc Team 💙
I have been a customer for over four years and have consistently received excellent service.
I have been a customer for over four years and have consistently received excellent service. While I have encountered a few issues during this time, their expert support team promptly resolved them. The support staff, whom I have known for these four years, are not only highly skilled but also friendly and professional. Their licenses are genuine, and the overall service offers great value for the price. I highly recommend them to anyone seeking reliable and trustworthy service. Wishing the team continued success!
13 december 2024
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for your thoughtful and generous review! 💙 We’re truly honored to have had you with us for over four years your continued trust means the world to us.
We understand that occasional issues can arise, and we’re so glad our support team was able to resolve them quickly and professionally. It’s incredibly rewarding to hear that our team has made a lasting, positive impression on you over the years. Your recognition of our genuine licensing and the value we strive to provide is deeply appreciated.
Thank you for the recommendation and your kind wishes , we’re always here for you, 24/7, and look forward to supporting your continued success as well!
With sincere gratitude,
The SkyNetHosting.Net Inc Team 🚀
Svar från SkyNetHosting.Net Inc.
Thank you so much! 😊 We're really happy to hear you're satisfied with our customer service. Your support means a lot to us, and we're always here for you, 24/7!
Warm regards,
The SkyNetHosting.Net Inc Team 💙
Getting best service for the last 4 years
I've been using their service for the last 4 years. Their support team is the main key point to using their service. No need to hesitate, just knock them & get the solutions instantly.
So, my opinion is anyone can take their services without any kind of hesitation.
1 januari 2024
Omdöme utan inbjudan
Svar från SkyNetHosting.Net Inc.
Thank you so much for being with us for the past 4 years! 🙏 Your continued trust and support mean the world to us.
We're so happy to hear that our support team has made your experience smooth and reliable that’s exactly what we strive for! Your confidence and recommendation are truly appreciated.
We're always here for you, 24/7 just a knock away! 💙
With heartfelt thanks,
The SkyNetHosting.Net Inc Team 🚀
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.