Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mer
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First time ordering, after several delays i've finally taken delivery.... of the wrong item! Ordered a complete bmx wheel - gold, rear wheel, what was received? Purple front wheel. I've orde... Se mer
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Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mer
Företagsinformation
Om SkatePro
Skrivet av företaget
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Kontaktuppgifter
Storbritannien
- 0330 027 0202
- email@skatepro.uk
- skatepro.uk
4,5
Utmärkt
1 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful service from start to finish
The package didnt arrive on time as stated. The size I ordered changed upon purchase so a size I didnt want turned up eventually. Customer service is terrible and I now have to try and print 3!!! Invoices aswell as a return label and I have to travel around london finding a FedEx business when it was delivered by yodel who now apparently cannot collect it for return. Its also going to cost me £5.95 for nothing. They are based abroad. You are better off as a UK consumer, using Skate hut. Skate pro are a total joke. Be warned do not use them.
12/11/2025 Dear Skate Pro, You delivery time was 5 working days as stated by your own website. No where does it say the items are coming from abroad I e Denmark. It wasnt parcel force you used but Yodel, which was late. As per the screenshot I sent you, the item should have been here on the 7th between 7.15pm and 9.15pm. It turned up Monday 10th at about 4pm. Yes the size did change because why the hell would I order a size 3 times smaller than my sons foot?!?! You didnt have the size hence why it changed, we've shopped online before we know how it works. Again I implore everyone to use Skate Hut, a UK based company who actually help their customers with theor complaints. And PLEASE STOP USING YODEL TO DELIVER
10 november 2025
Omdöme utan inbjudan
Svar från SkatePro
Hi Elizabeth, thank you for your review. We're sorry to hear that this is your experience with us. We would like to clarify some things, which will hopefully help you understand the situation.
The estimated delivery time of your order was 6th Nov - 10th Nov, as stated in your Order Confirmation email, and your order arrived on time on 10th Nov.
You have received the size you ordered. The size can't change in our system. Unfortunately, you chose the wrong size.
Our return policy clearly states that our customers have to print their return label and invoices. The latter is needed for customs, not for us. Your order was delivered by Parcel Force, but we indeed work with FedEx when it comes to returns. When you placed your order, you agreed to our Terms and Conditions, including our return policy.
If you need help with finding a FedEx drop-off location, feel free to reach out. / Your SkatePro Team
Very Very Very slow
Very Very Very slow. Parcel not moved for a week no updated tracking all round pretty poor service Gls are terrible don't know why they use such a poor service. All my future orders will be made via Source Bmx or another Uk company. Cheap products but a 15 day delivery in this day and age really!
27 oktober 2025
Omdöme utan inbjudan
Svar från SkatePro
We’re really sorry to hear about your experience and the delay with your delivery. This is definitely not the service we aim to provide. Please reach out to us directly with your order number, and we’ll do our best to look into the issue and find a solution for you.
// Your SkatePro Team
Great items and exceptional service…
Great items and exceptional service AA++++++++
28 oktober 2025
Omdöme utan inbjudan
Ordered a complete skateboard from…
Ordered a complete skateboard from skatepro.uk , item says it’s been delivered, but unfortunately it hasn’t . I’ve emailed the company, with no reply yet ! I’m waiting on an answer on the whereabouts of my skateboard
23 oktober 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for your feedback. We’ve checked our system and it appears that your parcel has since been delivered. We’re very sorry for the delay and would greatly appreciate it if you could update your review to share your experience with the received item./The SkatePro Team
Svar från SkatePro
Thank you for your positive review // Your SkatePro team :)
Ordered goods for a birthday present
Ordered goods for a birthday present, arrived very quickly and granddaughter very happy with her present
22 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Hey, thanks for your feedback.
We're glad to hear you are happy with your order.!
Happy late birthday to your granddaughter! :)
/ Your SkatePro team
Great prices quality and quick delivery
Great pricesquality and quick delivery
10 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for taking your time writing your review. We are happy to had a good experience with us. Have a lovely day! // Your SkatePro Team
Great quality and design
23 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Hi there, thank you for sharing your experience. We're stocked to hear you are satisfied with our products. / Your SkatePro team
Do not recommend
Thought I’d treat myself to a more expensive bike, arrived 2 days late first of all then it had marks over it as I took it out of the box. Fast forward into an hour of me riding it and the bottom bracket goes. Very disappointed
Do not recommend!
12 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Hi Tyler,
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the standard we aim to provide.
To help us resolve this as quickly as possible, could you please contact us with your order number and a few pictures of the marks and the issue with the bottom bracket? Once we have that, we’ll investigate and work with you to find a solution. You can write us on email@skatepro.com.
— Your SkatePro Team
Great delivery and fab fit- 3 years ago…
Great delivery and fab fit- 3 years ago got size 12 to 2 - now just got size 3 to 6 - I'm a 6 so had to try them - fit perfect - so grandson will be happy when he gets new pair for his birthday next month (ps I hope they last him another 3 years 🤞❤️
3 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for taking time writing your review. We are happy your SkatePro experience and we wish him a happy birthday and hope he will enjoy the item.🤞 //Your SkatePro Team
Excellent service
I've had the same skates for over 30 years, didn't use then constantly but got back to it to teach my child. Age and plastic fatigue put and end to my old skates so I had to buy new, found Pro 80s at a great price and the fit guide ensured I bought the right size. They arrived quick and me and my little one are out skating again.
6 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you very much for your review. We’re delighted to hear that the Pro 80s were a perfect fit and that you’re back on skates after so many years. It’s wonderful that you can now share the experience with your child — that’s exactly the kind of story that inspires us. We’re glad the fit guide and quick delivery made things easier, and we wish you both many enjoyable skating adventures ahead.// Your SkatePro Team
i have had a couple of items speedy…
i have had a couple of items speedy delivery prompt updates
9 september 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for the time you took writing your review. We hope you enjoy your items! // Your SkatePro Team
Fantastic place for skateboards
Their skateboard bundles had an absurdly low price for what you get, it had some pretty good options available to choose from with no cheapy crappy components.
Though unfortunately the board took an extremely LONG time to arrive, took over a week after getting dispatched, but I believe that their prices make up for that, and if you're not in a rush to get your items then that shouldn't matter too much.
Skated the new board today and it is absolutely fantastic, a lot better than previous £150 crappy completes and literally £50 cheaper as well.
21 augusti 2025
Omdöme utan inbjudan
Great product
2 augusti 2025
Omdöme utan inbjudan
Fail to give a refund - SCAMMERS
Fail to give a refund. Avoid at all cost. They bought out skatehut and seem to think that they can pick and choose what bits of the company they want. They have decided they don’t want to give refunds to customers who didn’t receive them when skatehut was in control. Skatehut did not go into administration so you can’t just wipe its debts and carry on like nothing happened. Even if they did, you should value previous customers and provide the refunds instead of stealing our company. TERRIBLE COMPANY.
18 augusti 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for taking your time to write a review. We take all feedback seriously, and we understand your frustration regarding the refund you are seeking.
We have reviewed our records and have been in contact with you on multiple occasions via email and phone. We want to clarify that we are not the company you placed an order with, and you are not a customer in our system. SkatePro ApS has not acquired SkateHut and therefore do not have access to their customer data or order history.
To get your refund, you will need to contact the company you originally ordered from. We understand this is a frustrating situation, and we hope you can resolve the issue with the correct company soon.
Fast delivery to the uk and a great bmx…
Fast delivery to the uk and a great bmx that my son will have a lot of fun riding
1 augusti 2025
Omdöme utan inbjudan
great value and delivered when time…
great value and delivered when time window. good product and son happy
1 augusti 2025
Omdöme utan inbjudan
Fast shipping
10 juli 2025
Omdöme utan inbjudan
Highly recommended…
Highly recommended website for all your scooter needs. Easy site to navigate and easy to pay.
I paid a little extra for my scooter to be prebuilt but was well with the money. It came well packaged and ready to go, no adjustments needed.
8 juli 2025
Omdöme utan inbjudan
Svar från SkatePro
Awesome to hear, thanks for sharing your feedback! 🛴🤙✨
/Your SkatePro Team
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