SIXT ride Omdömen 116

Very disappointing service. I just tried the sixt ride because of the free 25 vouchers from my AMEX platinum card. However, the taxi service was not applicable for the voucher. Customer service also claimed that it was described in the activation email that taxi service is not included in the voucher. Shouldn’t it be at least specified in the App at least? It’s very confusing for me and customer service refused to apply the voucher manually for both my rides.

The ride service is also VERY disappointing. Waiting time takes too long is one thing. More importantly before my ride from airport to home, a taxi driver took my order, app said he should take 7 minutes on the way. I checked on the app 10 minutes later, the driver didn’t move at all and I had to cancel my order. I wasted about 40 minutes rechoosing drivers here and there because the drivers didn’t move at all. I guess they just took their orders as their guaranteed income, but more willingly took other people to get more income. With the time wasted, I should be way earlier home and wouldn’t have to wait in rain for the never-showing drivers.

Service not recommended at all.

Punctual, great rates, friendly driver, brand new cars.

Cars are largely clean and drivers most attentive.

Sehr nette und hilfsbereite Fahrer. Sauber Autos und pünktlich

I used SIXT ride twice, both at Gatwick Airport and Antalya Airport, and was very proffessional. The driver was particularly knowledgeable about the city, and I arrived at my hotel directly and without any problems. Also, my friend was staying at a different hotel, and without charging an extra fee, the driver was very kind and dropped my friend off first, then me.

Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip. This is hardly acceptable.

I used the airport transfer service to and from Cairo Airport. Upon arrival, the driver did not show up in the arrivals hall as agreed. Only after several phone calls did he appear at the airport with a considerable delay and was eventually found outside. The return trip from the hotel went smoothly.

Fahrer war trotz verfrühter Ankunft pünklich da und hilfreich beim Gepäck. Sehr ruhige und komfortable Fahrt. Getränk wurde angeboten. Angenehmer und fokusierter Fahrer. Gerne wieder.

Taxi bestellen sehr einfach. Ich hatte noch nie Probleme. Ich kann die App und die Buchung nur empfehlen!

Punctual, very friendly and clean vehicle. Safe driving with knowledge of the area. Easy to book and follow the arrival.

3 x bestellt, 3 x pünktlich erschienen, daher immer wieder gerne

Super Service, pünktlich und zuverlässig

Immer wieder sehr gut. Egal an welchem Ort der Welt- der Service ist hervorragend, vielleicht etwas zu teuer, dafür aber sehr zuverlässig.

I will never book another trip with this company joke the drivers car was flirty dirty he almost killed us on the motorway he was stoned out of his head almost falling asleep behind the wheel so dangerous I don’t like doing this but has to be said he will kill somebody one day and not even the car they said would pick me up

Mein Mann fuhr heute morgen ca.200 km zum Flughafen München..
Der Fahrer kam überpünktlich trotz heftigem Schneefall, und alles lief prima.
Ein ganz ganz grosses Lob an den noch sehr jungen Top Fahrer Ricards Grauze.
Vielen lieben Dank, und weiter so.

5* service, bookings work well, everything always on time (i did multiple bookings)
with a big BUT

Mercedes EQS with standard rear seats is considered 'FIRST' .. these are non-adjustable, short, bad plastic seats .. SIXT needs to get the car ratings wrong.
With FIRST i expect a comfortable car, like it is advertised (BMW7,Mercedes S) but not a seat comfort which is economy at most.
Until this gets fixed by SIXT (which it probably won't) i will not book this class, if even with SIXT, again. They offered a discount for the next trip, but i break my back with that FIRST experience ..

Punctuality. Premium vehicle for a family of five with luggage.
Friendly behaviour and smooth driving.
All perfect.

Ein übermüdeter Fahrer mit Riss in der Windschutzscheibe musste erst noch tanken fahren, bevor er mich viel zu schnell mit viel zu wenig Abstand nach Hause fuhr. Sicher nie wieder.