Fantastic customer service once again I'm glad I purchased my compressor from a British company. They answered the phone immediately and will dispatch the part i need next day, better still they are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Messaged them regarding needing replacement gasket set for a compressor the is no longer available for which they had no stock for that item but said there is an alternative gasket set. Was a fast re... Se mer
I have a 10 year old SIP lathe that developed a drive problem. Contacted SIP not expecting much for such an ageing product but customer services have located the parts I need and because they are a bi... Se mer
Företaget har svarat
Lina from SIP helped register my machine’s warranty and was terrific. I had problems with the online system but a little human interface sorted it in no time. Thank you for your help.
Företagsinformation
- Leverantör av industriutrustning
- också i
- Butik med svetstillbehör
- Leverantör av pneumatiska verktyg
- Leverantör av svetsgas
- Reparationsutrustning för fordon
- Tillverkare av lantbruksmaskiner
Om SIP Industrial Products Ltd
Skrivet av företaget
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Kontaktuppgifter
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Storbritannien
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4,8
Utmärkt
491 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SIP 10” Bandsaw (01484) Refurb
Very helpful advice and link to spares stockist, despite bandsaw no longer being supported.
27 januari 2026
Svar från SIP Industrial Products Ltd
Thank you Paul, for your 5* Review. Please do not hesitate to contact us in the future if needed.
All the Best,
Team SIP.
Great company to deal with.
30 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Your feedback is appreciated, Kevin. Please do not hesitate to contact us again if required.
All the Best,
Team SIP.
Matters resolved.
Matters resolved good service from Nanci, Nacchi not so good.
28 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you for your feedback, Derek. Please do not hesitate to contact us should you need further assistance.
Kind Regards,
Team SIP.
Bravo 👏
Hi
Lina was extremely pleasant & helpful
I was very grateful fo the call to tell me the account was open
Thank you 👍
28 januari 2026
Svar från SIP Industrial Products Ltd
Thank you Bryan for your 5* Review. It is good to see that Lina assisted efficiently. We will pass on your comments to her.
Again, thank you for choosing SIP.
Kind Regards,
Team SIP.
fast response
28 januari 2026
Svar från SIP Industrial Products Ltd
Thank you Mark for your 5* Review. It is appreciated.
Please do not hesitate to contact us should you need any further assistance.
Kind Regards,
Team SIP.
Good sturdy lathe
Well packaged, great customer service. I asked for a manual and they sent a pdf manual. Easy to understand. The lathe is sturdy and well made.
28 januari 2026
Svar från SIP Industrial Products Ltd
Hello Tony, Thank you for your feedback. It is great to know you are happy with your Purchase and that our Customer Service Team supported you.
If you ever have any questions or need assistance in the future, please do not hesitate to contact us.
Best Wishes,
Team SIP!
Really positive responses to our…
Really positive responses to our enquiry. SIP understood our requirements and proactively supplied the appropriate equipment.
We look forward to installing and using the wall mounted dust collector in our newly located, Age Uk "Sheds Together" Workshop near Bromyard.
27 januari 2026
Svar från SIP Industrial Products Ltd
Hello Keith, Thank you for your 5* Review. We were glad to assist as the machine is going to be used for a good cause and hope it serves you well.
We are also pleased to be supporting your Branch of Age UK - Sheds Together.
Please do not hesitate to contact us if you need any further help.
All the Best,
Team SIP.
Very helpful and speedy reply
A very helpful and speedy reply from SIP to my question regarding a manual for my stick welding machine.
26 januari 2026
Svar från SIP Industrial Products Ltd
Hello Rob, Thank you for your 5* Review, it is good to see our Team assisted quickly.
Please do not hesitate to contact us should you have further questions.
Best Wishes,
Team SIP.
Great level of customer service
Excellent service and communication throughout. Nachi kept us regularly updated at every stage of the repair process, followed up proactively with the courier and service agents, and ensured everything was handled efficiently. The heater was returned repaired and the customer is very happy with the outcome. Professional, responsive, and a pleasure to deal with.
23 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Dan, for such a fantastic review. We are delighted to hear that Nachi assisted you effectively. We will pass on your review to him.
It’s great to know the Warranty process was also smooth and that the customer is happy.
We look forward to working with you again in the future.
All the Best,
Team SIP!
Quick response and genuinely keen to…
Quick response and genuinely keen to assist in fixing my problem.
14 januari 2026
Svar från SIP Industrial Products Ltd
Hello Nigel, Thank you for your 5* Review. We are glad to hear that the team responded quickly and were keen assist. This is the kind of Customer Service we aim to provide.
We are always here if you need any further assistance.
Kind Regards,
Team SIP.
Fantastic customer service throughout.
Fantastic customer service throughout the whole process. SIP and World of power arranged the specifics, we were particularly grateful to have our old unit removed and disposed of as apart of the process. Both engineers were excellent, informed and very helpful. I felt confident knowing the machine had been properly commissioned and installed by the engineers. Grateful for the peace of mind. Thank-you to the whole team, excellent customer service, would definitely recommend.
21 januari 2026
Svar från SIP Industrial Products Ltd
Thank you Rosie-May for your 5* Review. We are really pleased to hear that you were happy with the service provided by our Engineers and wider the Team.
We always aim to provide the best possible service to our customers, so your feedback means a lot to our Team. We are always here if you need any future support.
All the Best,
Team SIP.
Nachi was brilliant to deal it
15 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Martin for your feedback on Nachi, we are glad he assisted efficiently and will pass on your review to him.
Please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Products are brilliant however the…
Products are brilliant however the customer services are EXTREMELY poor.
Question:
SIP 1706 Propane Space Heater product code 09291.
I have a large propane cannister, the hose is simply not long enough from the tank to the heater. Do you offer a 5m hose or can you tell me what:
- hose diameter I would require
- the connectors I would need to connect to both the regulator and heater.
Your help would be appreciated as at the moment, I cannot use the heater.
The Answer:
If you measure the diameter of the hose that you have and use the same regulator, if you get another hose that is safe to use with propane, this should be fine.
Kind Regards,
Josh
[Ticket #73227]
Is this a joke?
___________________________________________
Updated Review.
Customer service manager got in touch and got Josh to provide a better answer.
19 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Thank you Greg for your feedback and for taking the time to update your review.
It is good to see that our Customer Service Manager followed this up and that Josh could provide clearer guidance.
Thanks again for choosing our products and if you need any further help, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Excellent Customer Service
SIP Industrial Products are an excellent company to deal with. We have purchased many products over the years and all have been trouble free.
We recently had the need to contact the customer service department and they were very efficient and pleasant to deal with.
We would have no trouble in recommend this company
19 januari 2026
Svar från SIP Industrial Products Ltd
Hello Niall, Thank you for your kind feedback. We are pleased to hear that our products have been trouble free over the years, and that your interaction with our Customer Service Team has been smooth.
If we can ever help in the future, please don’t hesitate to get in touch.
All the Best,
Team SIP.
Called ip for help and advise and was…
Called ip for help and advise and was dealt with promply.
16 januari 2026
Svar från SIP Industrial Products Ltd
Thank you for your feedback Bryon. Glad we assisted without delay. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Excellent customer service
Excellent customer service, friendly, knowledgeable and very helpful
15 januari 2026
Svar från SIP Industrial Products Ltd
Hello Julia, Thank you for taking the time to share your experience. We are glad our Customer Service Team provided an excellent service to you.
Please do not hesitate to contact us if you require any further help.
Kind Regards,
Team SIP.
Fantastic service just first class
Fantastic service from this company as usual, contacted them about an issue with the product and it was resolved within minutes.
15 januari 2026
Svar från SIP Industrial Products Ltd
Hello Paul, Thank you for your 5* Review. Good to see that our Team resolved your issue so quickly.
We truly appreciate your feedback.
Kind Regards,
Team SIP.
Great customer support
Great customer support making me feel like a valued customer.
Could not find spares for my old Fireball but Rob’s guidance invaluable and so I bought a new Fireball 342.
Recommend the guys without hesitation.
14 januari 2026
Svar från SIP Industrial Products Ltd
Hello Simon, Thank you for your great feedback. Glad Rob could help guide you to the right solution, and we really appreciate your recommendation and continued support.
Hope to be of assistance to you in the future.
All the Best,
Team SIP
Service and knowledge
Problem with chainsaw log horse, chain saw clamp. Part found by the very efficient and knowledgable staff. Ordered and should be with me before the weekend.
14 januari 2026
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello John, Thank you for your 5* Review. We are glad our Team could help quickly. Thank you for choosing us and hope everything is working perfectly.
Speak soon and take care.
All the Best,
Team SIP.
Compressor serviced SIP
Great a quick service of our compressor.
Both engineers top quality, fast and A+ job.
Well done for fast turnaround with our request.
13 januari 2026
Svar från SIP Industrial Products Ltd
Hello Adrian / Jakub, Thank you for your great feedback of our Engineers and for choosing SIP to Service your Compressor. Our Engineers are highly trained to offer quality repairs and service at all times but will ensure this feedback is passed on to them.
Please do not hesitate to contact us if needed.
Best Wishes,
Team SIP.
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