Fantastic customer service once again I'm glad I purchased my compressor from a British company. They answered the phone immediately and will dispatch the part i need next day, better still they are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Messaged them regarding needing replacement gasket set for a compressor the is no longer available for which they had no stock for that item but said there is an alternative gasket set. Was a fast re... Se mer
I have a 10 year old SIP lathe that developed a drive problem. Contacted SIP not expecting much for such an ageing product but customer services have located the parts I need and because they are a bi... Se mer
Företaget har svarat
Lina from SIP helped register my machine’s warranty and was terrific. I had problems with the online system but a little human interface sorted it in no time. Thank you for your help.
Företagsinformation
- Leverantör av industriutrustning
- också i
- Butik med svetstillbehör
- Leverantör av pneumatiska verktyg
- Leverantör av svetsgas
- Reparationsutrustning för fordon
- Tillverkare av lantbruksmaskiner
Om SIP Industrial Products Ltd
Skrivet av företaget
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Kontaktuppgifter
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Storbritannien
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4,8
Utmärkt
491 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Item arrived before expected delivery…
Item arrived before expected delivery date.well packed and easy instructions to assemble and get going.Special thanks to Jessica for her help and patience with setting up the registration warranty.
23 december 2025
Svar från SIP Industrial Products Ltd
Thank you Colin your 5 * Review. We are delighted to hear that your experience with us went smoothly and our Product instructions met your expectations.
We will pass your feedback to Jessica as well. We look forward to supporting you again in the future.
Kind Regards,
Team SIP.
Svar från SIP Industrial Products Ltd
Thank you Brian for your 5* Review. We are glad to hear you found our customer service efficient and helpful.
That is what our Team strive for at all times. We hope to be of assistance again in the future.
All the Best,
Team SIP.
Great service
The initial response was very prompt, the issue was resolved very quickly, and spare part arrived very promptly ensuring I was back in operation without delay
15 december 2025
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello Jim, Thank you for your 5* Review. We are delighted to hear that our Team assisted promptly.
Resolving our customers queries quickly and effectively is always our priority, and it’s great to know we delivered on that for you.
All the Best,
Team SIP.
Mat and his colleuge were fantastic
Mat and his colleuge were fantastic. From the moment Mat took the call he couldn't of done anymore for us.They tried everything for us but to no avail.
17 december 2025
Svar från SIP Industrial Products Ltd
Thank you Norman for taking the time to leave us a review. We are glad that our Engineers did everything they could to help you.
While we are sorry the outcome wasn’t what we all hoped for, your understanding and appreciation means a lot to us.
We hope your new machine has arrived and is working to specification.
We will surely pass your feedback on to Matt and Nachi.
Please contact us should you need any further help.
All the Best,
Team SIP.
Having to deal with Nancy is a breath…
Having to deal with Nancy is a breath of fresh air ,
She is a asset to the firm
12 december 2025
Svar från SIP Industrial Products Ltd
Thank you, Dave, for your 5-star review. It is greatly appreciated, and we will ensure Nancy is made aware of your feedback. It has been a pleasure working with you, and we wish you a profitable and successful New Year.
Best Wishes,
Team SIP.
Nancy is probably the best manager I've…
Nancy is probably the best manager I've ever ever dealt with she is always polite and completely eager to help in any way she can. I feel that the journey with sip has been made so much easier with Nancy at the controls, thank you very much everybody in the team at sip and have a good Christmas thank you thank you so so much.
16 december 2025
Svar från SIP Industrial Products Ltd
Hello John, Thank you so much for your 5* Review, regarding your experience with our Team. We will share your lovely comments with Nancy.
Thank you for choosing SIP and please do not hesitate to contact us should you need any further assistance.
We wish you a very Merry Christmas and a Happy New Year.
All the Best,
Team SIP.
Amazing customer service
Nikki in customer services was an absolute pleasure to speak to, despite a hiccup on the delivery firms fault she did everything she could to ensure my product (a Christmas present) was returned and a new one got to me in time for Christmas! Professional, personable, very quick replies and genuinely cared about giving good customer service, a credit to the company!!
15 december 2025
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello Jess,
Thank you so much for taking the time to leave us a 5* Review. We are delighted to hear about your positive experience with Nikki and will ensure we pass your feedback on to her.
Providing excellent service is at the heart of what SIP is all about, and it is great to know this was reflected in your experience.
We look forward to assisting you again in the future.
All the Best,
Team SIP.
Compressor Spares
Great website , quick response time to enquiry , great communications , good price and super fast shipping - A1
11 december 2025
Svar från SIP Industrial Products Ltd
Thank you for your review. We are really pleased to see your feedback and it is appreciated. We look forward to helping you again in the future.
Kind Regards,
Team SIP.
Great service as usual top company
10 december 2025
Svar från SIP Industrial Products Ltd
Hi Pargan, It is always an absolute pleasure working with you and your feedback is appreciated.
We are here to assist whenever needed.
All the Best,
Team SIP.
Quick response
We had our recently purchased compressor go down. Rob at SIP had the compressor picked up, repaired and returned within a week. Thank you.
10 december 2025
Svar från SIP Industrial Products Ltd
Thank you Steve, for your 5* Review. It is good to see that we assisted efficiently.
Please do not hesitate to contact us in the future.
Kind Regards,
Team SIP.
5 stars
rob was extremely helpful went the extra mile to help us resolve the problem.this is what you call customer service. nice one rob
8 december 2025
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello Kathryn, thank you so much for your 5* Review. It is appreciated and we will pass on your feedback to Rob.
All the Best,
Team SIP.
Svar från SIP Industrial Products Ltd
Thank you for your 5* Review. We are glad we could get your heater repaired and returned to you quickly.
If you ever need assistance again, we are always here to help.
Kind Regards,
Team SIP.
We bought an SIP VSDD/RD 15KW variable…
We bought an SIP VSDD/RD 15KW variable speed screw compressor and it has been fantastic.
The 1 year service was due and Nancy couldn't have been more helpful, organised the service quickly and kept me informed every step of the way.
The Service Engineers were great, knowledgeable, helpful and did more than they were contracted to do, and left us all clean and tidy. Great service from all at SIP
2 december 2025
Omdöme utan inbjudan
Svar från SIP Industrial Products Ltd
Hello Troy, Thank you for your fantastic feedback of our Product and Team. This reflects the level of service we try to promote.
We will pass this review to the Team.
Please do not hesitate to contact us in the future if needed.
All the Best,
Team SIP.
I can’t see the attachment you sent me…
I can’t see the attachment you sent me on email.After a quick phone call this issue was sorted and my order is on its way perfect.Thank you team SIP.
1 december 2025
Svar från SIP Industrial Products Ltd
Thank you for your 5* Review, Derek. Always a pleasure to see how efficient our Team are in ensuring our customers are supported in every way possible.
Should you have any further queries, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Prompt reply to speculative email…
Prompt reply to speculative email requesting help wlth an old SIP product that I’ve been trying to repair for a little while. Followed by a simple cost effective solution that would have saved me a lot of time had I contacted them sooner 😀
27 november 2025
Svar från SIP Industrial Products Ltd
Hello Alan, Thank you for your 5* Review. Glad our Team assisted successfully.
Please do not hesitate to contact us in the future if needed.
Best Wishes,
SIP Team.
quick and speedy response to an email…
quick and speedy response to an email we sent, requesting a parts diagram for a space heater.
26 november 2025
Svar från SIP Industrial Products Ltd
Thank you Steven for your 5* Review. We are happy our Team provided quick and speedy response.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
There was a fault with the compressor
There was a fault with the compressor, after reviewing it they decided to replace it with a new one. Fingers crossed this one is alright.
18 november 2025
Svar från SIP Industrial Products Ltd
Hello William, Thank you for your 5* Review.
We are glad the Team were able to identify the fault and get a new unit to you.
If you need anything else or have further concerns, we are always here to help.
Kind Regards,
Team SIP.
very helpful when contacted with a…
very helpful when contacted with a technical issue.
20 november 2025
Svar från SIP Industrial Products Ltd
Thank you Keeley for your 5 * Review. We are glad to have helped with your technical query.
Should you need further assistance, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Excellent service...
just to let you know that I am well impressed with the service. From helping me to find the part, to postage. Received it next day.
I like to give feedback, especially when a service is above and beyond. Hope you have a good day.
11 november 2025
Svar från SIP Industrial Products Ltd
Hello Andrew, Thank you for your 5* Review. We are delighted to hear that you were impressed with the service.
We always aim to go above and beyond, so knowing it made a difference is greatly appreciated.
Kind Regards,
Team SIP.
EXCELLENT SERVICE VERY HELPFULL
7 november 2025
Svar från SIP Industrial Products Ltd
Thank you for your 5* Review. We are really glad you found our service helpful.
Please do not hesitate to contact us in the future if needed.
Best Wishes,
Team SIP.
Detta är Trustpilot
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