Simply Stoves Omdömen 

137
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have just taken delivery of our new Alaska 69" Fireplace suite from this company. I can't fault the excellent customer service for their advice. I placed the order online. I am really pleased with... Se mer

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Betygsatt 5 av 5 stjärnor

We used Simply Stoves to buy a new Flamerite Fire and what a pleasure it was to find a company who really cares about their customers. Their price was very competitive, their communication throughou... Se mer

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Betygsatt 5 av 5 stjärnor

Great customer service, our Arada Stratford Stove unfortunately came with a slightly damaged fire brick. Jess from Simply Stoves contacted Arada and a replacement part was promptly delivered the next... Se mer

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Betygsatt 5 av 5 stjärnor

Straight forward ordering the Elgin & Hall Cabrina 52" Pryzm 5D Electric Fire Suite. Communication was good and delivered in a timey manner. We were able to advise a delivery day based around our ho... Se mer

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Företagsinformation

  1. Kaminbutik
  2. också i
  3. Heminredningsbutik
  4. Leverantör av värmesystem

Skrivet av företaget

Welcome to Simply Stoves Limited – Your Trusted Stove Specialists in the UK Simply Stoves Limited supplies and installs high-quality wood burning stoves, multi-fuel stoves, gas fires, and electric stoves for customers across the UK. We deliver reliable, energy-efficient heating solutions designed to enhance both comfort and style in your home. Founded in 2009, Simply Stoves Ltd launched in response to growing demand for eco-friendly, efficient, and visually appealing heating systems. Our journey began at the height of the wood burning and multi-fuel stove boom, starting from a small log cabin in Maylandsea, Essex—a unique and peaceful setting that contrasted with the busy garden centre environment. Thanks to strong customer demand and our commitment to quality, we quickly expanded. Within just one year, we moved to a prominent High Street location and combined two retail units to create a spacious, modern showroom. Today, our showroom showcases a wide selection of stoves and fires, while our dedicated warehouse ensures we always have the stock and equipment needed to meet your heating requirements. From the beginning, we built our reputation on expertise in wood burning and multi-fuel stoves, including professional chimney liner installation. Over time, we expanded our services to include gas stoves and gas fires, offering a complete range of heating solutions to suit every home and budget. At Simply Stoves, we focus on delivering expert advice, professional installation, and high-performance heating products you can trust.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

137 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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4,8

Alla omdömen

(137)

29 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Good Customer Assistance

Simply Stoves delivered our ACR LPG stove on time as promised and at a competitive price having double checked technical data with the manufacturer to ensure flue requirements could be met.
Prompt and helpful assistance.

24 februari 2025
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Rod,

Thank you for taking the time to leave us some valuable feedback on your recent order with us. We are really pleased to hear our service was up to the standard we aim for all customers, and are always happy to help where possible.

Enjoy your new stove!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service and love our Dik Geurt Stove

We chose a Dik Geurts Aste 5 Wood Stove. Simply Stoves kept in touch with us about our delivery date as there was a lead time. Our stove was delivered in January and we had to wait a few weeks to have it fitted. The stove is so easy to light and logs have a good burn time. We have two other stoves and this is definitely the best. When the fitter unpacked the stove the door handle was missing. I emailed Simply Stoves and got an instant reply and a handle arrived at our house within two days.
I will definitely be using Simply Stoves again as we have one more Stove to buy in a year or so - it's so nice to deal with a company that keeps you updated and responds quickly.

24 december 2024
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Svar från Simply Stoves

Hi Samantha,

Thank you for taking the time to leave us such a glowing review on your recent order with us!

We're so pleased to hear you found the order and delivery process so efficient and easy. We will always endeavor to rectify any issues with delivery of an item as soon as possible, so our customers can have their installations completed.

We're also pleased to hear you love the stove and hope you enjoy getting cosy from it even more!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Simply Stoves were excellent to deal…

Simply Stoves were excellent to deal with and kept us up to date with all aspects of our stove purchase

Thank you

9 januari 2025
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Svar från Simply Stoves

Hi,

Thank you for leaving us a great review on your recent order with us! We are happy to hear all was positive with your experience, and you are loving your new stove!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Great company to deal with

Great company to deal with. Kept informed at all times and as has been said already - price very competitive and we are very pleased with the stove. Looks really good and everything we hoped for.

8 november 2024
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Svar från Simply Stoves

Hi Trudie,

Thank you for taking the time to leave us a review on your recent order! We're so pleased to hear you love the new stove and found our service easy and efficient.

Enjoy your new cosy stove!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

A really efficient company

A really efficient company, with excellent stock and prices. The stove was a lot cheaper than other suppliers. Delivery was fast (we're up in Angus, Scotland) with a friendly, helpful driver and the stove was very well packaged. A lovely product, we're so happy with it. Thanks very much!

18 december 2024
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Svar från Simply Stoves

Hi Georgia,

Thank you for taking the time to leave us such a lovely review! We are really pleased to hear you're happy with the new stove and that the delivery process was easy and efficient.

We will be sure to pass your kind words onto the rest of the team here!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Trustworthy company

Good choice of stove at competitive prices. Stove delivered on day of choice. Reliable company and would recommend to friends and family.

17 januari 2025
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Svar från Simply Stoves

Hi Lisa,

Thank you for taking the time to leave us some lovely feedback on your recent order! We're really pleased to hear you found the ordering process, prices and delivery up to standard as we aim for all our customers!

Enjoy your new stove.

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Great communication and all round…

Great communication and all round service and polite and personal when talking to them direct.

7 februari 2025
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Svar från Simply Stoves

Hi Robert,

Thank you for taking the time to leave us some wonderful feedback on your recent ordering experience with Simply Stoves! We're pleased to hear all was in the highest standards we aim for every customer.

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Exceptional Service and Competitive Pricing – Highly Recommended!

I recently set out to build a large media wall and needed the perfect fire to complete the design. After extensive research, I chose the Gazco eReflex 195RW 1-2-3 Sided Electric Fire. Although I found a lower price online, I was hesitant to purchase from an unfamiliar retailer. Instead, I reached out to Simply Stoves, a highly recommended company, for assistance.

From the start, their service was exceptional. During an online chat, a friendly and helpful representative promptly matched the lower price without hesitation. I placed my order on 18th December and was quickly contacted by Chris to arrange delivery. Since my media wall wouldn't be built until the new year, Chris kindly offered to hold the delivery and stayed in touch throughout, following up as promised and accommodating my schedule seamlessly.

The fire arrived last week via courier, with clear and timely updates at every stage. One important note: courier delivery is kerbside only, so be sure to have at least two people available to move it, as it is quite heavy.

The fire was installed yesterday, and it looks incredible. My fitter was initially concerned that it appeared to be front-facing only rather than a three-sided model, but this was due to the side blanking plates, which can be removed - so don’t worry if you encounter the same issue!

I am thrilled with the fire, the price, and the outstanding service from Simply Stoves. Their professionalism, flexibility, and excellent communication made the entire process stress-free. Highly recommended!

18 december 2024
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Svar från Simply Stoves

Hi Dal,

Thank you for taking the time to leave us such a glowing review! We are really pleased to hear your entire experience from start to finish was so positive and efficient.

As an independent company, we are constantly aiming to offer the best prices for our customers. Our team is always happy to help as much as they can with any query, no matter how small.

Thank you once again for your in-depth and informative review, and we hope you enjoy your fire!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Great experience

Best price, fast delivery, great product. No complaints!

28 november 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hello and thank you for your wonderful feedback! We're thrilled to hear you enjoyed the experience and were satisfied with our pricing, delivery, and product quality. We hope you enjoy the fire!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Rapid delivery of excellent product.

Rapid delivery of excellent product.
Would certainly recommend.

21 december 2024
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Svar från Simply Stoves

Hi Robert,

Thank you for taking the time to leave us feedback on your recent order experience. We're really pleased to hear you were satisfied with the order process and delivery.

Enjoy your new stove!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Very efficient and quick deoivery

12 november 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Andrew,

Thank you for leaving us a review on your recent experience. We're really pleased to hear you love the stove and that the overall experience was so positive!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Quick delivery and very helpful - would recommend

Quick delivery and very helpful customer service that gets back to you promptly. Will use again and recommend to others.

13 december 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Dan,

Thank you for your wonderful review. We are really pleased to hear you found the process straightforward and easy, and that our team was there to help where needed.

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Ordered a lot burner and it came very…

Ordered a lot burner and it came very quick. No issues and very happy with customer service.

20 oktober 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Kimberly,

Thanks so much for your review; we're really pleased you love the stove and that your order experience was so efficient. We aim only for the best with each customer order experience.

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

We would like to thank Chris

We would like to thank Chris, Jamie and Luke, for our new log burner installation. We chose our Dik Geurts Ivor 5 with Chris at Simply stoves in Southminster. Jamie and Luke did our installation and did a great job explaining exactly what they were going to do each day. They both worked extremely hard as ours was a big job transforming our 1970s fireplace into an elegant modern, usable fire. We are really pleased with the service we have had and would recommend using them . Thank you

25 november 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Glen,

Thank you so much for leaving us a fantastic review on your recent experience with us! We're pleased to hear you love the stove and found all your queries and needs were met with. Our team aims for the very best experience for all of our customers, so your feedback is a delight to receive.

We hope you enjoy a nice, cosy winter and will pass the kind words onto Chris, Jamie, Luke and the team!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent company to buy from

Excellent company to buy from, easy ordering, good communication and delivery, quick and easy. The stove is just what we wanted and makes our lounge warm and cosy.

13 oktober 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Tanya,

Thank you for leaving us a review on your recent order. We are really pleased to heater the order process was easy and clear and that you love your new Castle stove!

Enjoy a cosy winter!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Great products, prices and service

Great range of products and great prices 👍

Customer Service is very responsive and helpful.

I’m delighted with my experience and fully recommend Simply Stoves. 5 ⭐️

25 september 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Jim,

Thank you for your wonderful review on your recent experience with us. We're so pleased to hear you are happy with your order and that we proved helpful for you! We will pass this feedback onto the rest of the team.

Kind regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

I am absolutely delighted with my new…

I am absolutely delighted with my new stove, the service has been faultless, ordered and arrived the same week, my questions were endless and answered thoroughly and patiently... it heats the room with ease and is very easy to use.
Thank you Simply Stoves
one happy customer

31 oktober 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Sally,

Thank you for taking the time to leave us a review on your recent experience ordering with us. We are really pleased to hear you love the new stove and that the experience with us was, overall, an easy and efficient one!

We'll pass your lovely feedback onto the rest of the team!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Had excellent service from simply…

Had excellent service from simply stoves. Delivery was smooth and hassle free. Fire is installed and has a very high heat output.
On Westfire Uniq 45 SE Wood Stove

11 november 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi David,

Thank you for taking the time to leave us a review on your recent order of the Westfire stove. We are so pleased to hear you love the fire and that your experience with us was easy and efficient.

Enjoy a cosy winter!

Warm regards,

The Simply Stoves Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. We had great communication, the delivery was quick. The log burner we purchased is perfect, right size and looks beautiful.

1 oktober 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Steve,

Thank you for your kind review, and I am very pleased to hear that the service, delivery and stove are all up to the high standards we aim to achieve.

Kind Regards,

The Simply Stoves Team.

Betygsatt 5 av 5 stjärnor

Excellent experience with Simply Stoves

Excellent experience with Simply Stoves.
We ordered the Nestor Martin Harmony III Multi Fuel Stove, which we love and oozes quality.
The price was almost £700 cheaper than many other sites and delivery was swift and well packaged.
Thank you

26 september 2024
Omdöme utan inbjudan
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Svar från Simply Stoves

Hi Gavin,

Thank you for your amazing review of your recent order experience with us! We are so pleased to hear you love the new stove and it's overall look. We always aim to offer the best prices to our customers that we can.

Enjoy the warmth from your new stove.

Warm regards,

The Simply Stoves Team

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