I have just taken delivery of our new Alaska 69" Fireplace suite from this company. I can't fault the excellent customer service for their advice. I placed the order online. I am really pleased with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We used Simply Stoves to buy a new Flamerite Fire and what a pleasure it was to find a company who really cares about their customers. Their price was very competitive, their communication throughou... Se mer
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Great customer service, our Arada Stratford Stove unfortunately came with a slightly damaged fire brick. Jess from Simply Stoves contacted Arada and a replacement part was promptly delivered the next... Se mer
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Straight forward ordering the Elgin & Hall Cabrina 52" Pryzm 5D Electric Fire Suite. Communication was good and delivered in a timey manner. We were able to advise a delivery day based around our ho... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Simply Stoves Limited – Your Trusted Stove Specialists in the UK Simply Stoves Limited supplies and installs high-quality wood burning stoves, multi-fuel stoves, gas fires, and electric stoves for customers across the UK. We deliver reliable, energy-efficient heating solutions designed to enhance both comfort and style in your home. Founded in 2009, Simply Stoves Ltd launched in response to growing demand for eco-friendly, efficient, and visually appealing heating systems. Our journey began at the height of the wood burning and multi-fuel stove boom, starting from a small log cabin in Maylandsea, Essex—a unique and peaceful setting that contrasted with the busy garden centre environment. Thanks to strong customer demand and our commitment to quality, we quickly expanded. Within just one year, we moved to a prominent High Street location and combined two retail units to create a spacious, modern showroom. Today, our showroom showcases a wide selection of stoves and fires, while our dedicated warehouse ensures we always have the stock and equipment needed to meet your heating requirements. From the beginning, we built our reputation on expertise in wood burning and multi-fuel stoves, including professional chimney liner installation. Over time, we expanded our services to include gas stoves and gas fires, offering a complete range of heating solutions to suit every home and budget. At Simply Stoves, we focus on delivering expert advice, professional installation, and high-performance heating products you can trust.
Kontaktuppgifter
Unit 1, Goldsands Road, Hall Farm, CM0 7JW, Southminster, Storbritannien
- 01621772221
- hello@simplystovesuk.com
- simplystovesuk.com
4,8
Utmärkt
137 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and perfect fire.
The fire I wanted was the cheapest online at the time of ordering which itself was easy and straight forward. Service and delivery was easy and I was kept updated at each stage of the process. Fire now delivered and fitted and looks fantastic. Very happy with the whole experience.
6 januari 2026
Omdöme utan inbjudan
Svar från Simply Stoves
Hello and thank you for your wonderful feedback. We're so pleased to hear you love the stove and found the entire ordering process easy and efficient. We strive to make each customer's experience as simple and straightforward as possible. Enjoy your new cosy fire and we look forward to serving you again in the future for all your stove and fire needs!
Warm regards,
The Simply Stoves Customer Care Team
We ordered the ACR T400 but out of…
We ordered the ACR T400 but out of stock. Quoted about 3 weeks but arrived in 10 day. Very helpful sales team. Just had it installed and highly delighted. Didn't realise that your not supposed to burn both fuels at same time tho.
15 januari 2026
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Colin,
Thank you for leaving us some wonderful feedback, we really appreciate you taking the time to review your experience with us. Generally, it is not advised to burn both wood and coals together. You can read more on the Hetas website for further details on burning.
We're so pleased to hear you love the T400 Stove and hope it keeps you cosy for years to come!
Warm regards,
The Simply Stoves Customer Care Team
Nice little stove
Nice little stove, easy online ordering and contacting by phone,
Easy to arrange a delivery time, very helpful, we now have a lovely warm boat, thanks
26 november 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Nick,
Thank you for your wonderful feedback. We're so pleased to hear you had such a positive experience ordering with us! It's wonderful to hear your new stove keeping you warm in the colder weather. We look forward to serving you again for any of your fire needs in the future!
Warm regards,
The Simply Stoves Customer Care Team
Delivery is unreliable and a joke
I arranged delivery on Friday 19 December. No communication about delivery received at all. I rang at 9am and was told 2 to 5pm. I rang again at 4.30 and was told very soon. I then received an email at 5.30 telling me it would be between 6 pm and 8 pm. I had to
Cancel meeting friends at 6pm. Now it is 8pm. And no delivery. PLEASE AVOID IF YOU DONT LIKE TO WASTE YOUR TIME.
19 december 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Adam,
Thank you for taking the time to leave us feedback on your recent order. We are sorry to hear you are not totally satisfied with the services provided by the courier company.
As we do not use our own delivery couriers, the orders are sent to a main Hub, where they then travel to independent delivery depots; whichever is the closest to your post code area. Due to the busy Christmas period, there can be delivery delays which are, unfortunately, out of our control once these leave our premises.
We apologise for any inconvenience caused through this.
We sincerely hope you enjoy your new stove and wish you Happy Holidays for 2025.
Kind regards,
The Simply Stoves Customer Care Team
Very helpful company
Very helpful company, great customer service
20 november 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Nicky,
Thank you for taking the time to leave us a review on your order experience with us at Simply Stoves. We're so pleased to hear you found our team so friendly and helpful. We will be sure to pass on this positive feedback to the whole team!
Warm regards,
The Simply Stoves Customer Care Team
Perfect service from start to finish
Perfect service from start to finish. Online order was very easy and within days we received our Stovax wood burner. The best decision we’ve ever made. Highly recommend Simply Stoves.
18 oktober 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Gemma,
Thank you for leaving us such a wonderful review! We're so pleased to hear you found the order process so easy and to the standard we set for all our customers! Enjoy your new cosy stove and we look forward to serving you again in the future for any of your stove needs!
Warm regards,
The Simply Stoves Customer Care Team
Great service and delivered on time
11 oktober 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Michael,
Thank you for taking the time to leave us a review. We're pleased to hear you found our services up to the standard we aim for our customers and their orders!
Enjoy your new stove!
Warm regards,
The Simply Stoves Customer Care Team
Saltfire ST-X8 Multifuel…
I purchased a Saltfire ST-X8 Multifuel Stove. This was to replace a very old wood burner and wow what a difference. Love the look, so much more efficient and super easy to use. Delivery was quick and easy and great customer service so definitely a recommendation
17 november 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Thank you for taking the time to leave us a review on your recent experience with us at Simply Stoves! We're so pleased to hear you love the new stove and all of it's excellent features. Not only that, but it's really great to hear our services were up to the standard we aim for all our customers!
Enjoy your new stove!
Warm regards,
The Simply Stoves Customer Care Team
First Class Company
Substantial good looking stove which is easy to operate and burns very well. Extremely pleased with both the stove, delivery and contact with the company
18 september 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Sally,
Thank you for taking the time to leave us a review on your recent order. We're so pleased to hear you love the stove and find it so easy to use. We're also happy to hear you found our services up to the standard we aim for each of our customers.
Warm regards,
The Simply Stoves Customer Care Team
Love our new fire and good customer service
We love our new Gazco eReflex fire and were pleased with the level of customer service we received throughout the process. We missed the small print that stated the fire couldn’t be delivered inside the property so that was a slight challenge getting it in ourselves.
12 maj 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Charlotte,
Thank you for your lovely feedback, we are really pleased to hear you were happy with the customer service and ordering process that we strive to offer all our customers. Our team are here to help in anyway we can, so if ever unsure or in doubt, just pop us a message and we will be more than happy to assist!
Warm regards,
The Simply Stoves Customer Care Team
Good value, prompt delivery
Best value stove that we could find, delivered promptly. Only issue was that couldnt be delivered to the door step as we had a gravel drive but this is standard with delivery companies unfortunately.
25 april 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Simon,
Thank you for taking the time to leave us a review on your recent experience with us at Simply Stoves. We are so pleased to hear you were happy with the value and delivery of the stove. Thank you for the honest feedback on the delivery, as stated on our terms this is curbside and the delivery drivers will attempt to bring the stove as close to the property as they can, however we can never guarantee this.
Thank you once again for the excellent feedback and enjoy your stove!
Kind regards,
The Simply Stoves Customer Care Team
Very impressed with our recent fire…
Very impressed with our recent fire purchase. The quality of the fire was excellent!
3 maj 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi and thank you for taking the time to leave us a review on your recent order with us! We're pleased to hear you love the fire and were satisfied with the service we provided.
We look forward to assisting you again in the future!
Warm regards,
The Simply Stoves Customer Care Team
Harmony Fire
Very pleased with the fire. Arrived on time. Would recommend company very professional.
10 april 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi John,
Thank you for taking the time to leave us a review on your recent order! We're really pleased to hear the ordering process and delivery was to the highest standards we aim for all our customers.
Thank you for you kind words, and enjoy the stove!
Warm regards,
The Simply Stoves Customer Care Team
Easy to buy and pay for very fast…
Easy to buy and pay for very fast delivery
2 april 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Pauline,
Thank you for leaving us such a great review, we're pleased to hear you were happy with the payment options and delivery of the stove!
Warm regards,
The Simply Stoves Customer Care Team
Fantastic quality stove and great service
Fantastic quality stove at a good price and excellent customer service, as they facilitated delivery when the fitter was on site. Would recommend.
20 mars 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Lynsey,
Thank you for leaving us such a lovely review on your recent experience with us. We're so pleased to hear you found the process simple, efficient and that help was at every corner.
Enjoy your cosy fire!
Warm regards,
The Simply Stoves Customer Care Team
Excellent service
Great value. 3 interest free payment option available via Klarna. Delivered on time, same week. Fault free service.
7 mars 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Simon,
Thank you for taking the time to leave us feedback on your ordering experience with us!
We're really pleased to hear you were happy with the value, service, and timing of your order. We aim to make each and every order as seamless as possible.
Warm regards,
The Simply Stoves Customer Care Team
ACR Neo 3F electric fire
Excellent product and customer service. Would recommend them 😊
Had the fire a couple of weeks now and love it.
25 mars 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Simon,
Thank you for taking the time to leave us such a fantastic review on your recent order with us. We're really pleased to hear how much you love the new stove!
Warm regards,
The Simply Stove Customer Care Team
Great purchasing experience !
We are very impressed with speed, efficiency and effectiveness of the ordering process. We had couple of queries which were dealt very effectively and speedily by Jess.
A great purchasing experience, the stove is also brilliant!!!
On Mendip Churchill 8 SE Logstore Dual Control Wood Stove
10 mars 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Stuart,
Thank you for taking the time to leave us such a fantastic review on your recent order experience with us! We're so pleased to hear you love the new stove, and that our team were helpful each step of the way.
Enjoy your new cosy fire!
Warm regards,
The Simply Stoves Customer Care Team
Great Company and staff
Stove is fantastic, dealing with the company was painless and the price was right.
4 mars 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Phil,
Thank you for taking the time to leave us a review on your recent order experience with us! We're pleased to hear you love the new stove and that you found the order process to be easy and efficient.
Enjoy your new fire!
Warm regards,
The Simply Stoves Customer Care Team
West Fire Uniq 45 stove purchase
Purchased a West Fire Uniq 45 from Simply Stoves. Very pleased with my stove.
Arrived very quickly and delivery was smooth as detailed on order
Excellent communication.
Quick to respond.
7 februari 2025
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Sue,
Thank you for taking the time to leave us such a great review on your recent order of the Westfire Uniq 45 stove. We really pleased to hear you love the stove and that the delivery was easy and efficient!
Enjoy your new stove.
Warm regards,
The Simply Stoves Customer Care Team
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