I have just taken delivery of our new Alaska 69" Fireplace suite from this company. I can't fault the excellent customer service for their advice. I placed the order online. I am really pleased with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We used Simply Stoves to buy a new Flamerite Fire and what a pleasure it was to find a company who really cares about their customers. Their price was very competitive, their communication throughou... Se mer
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Great customer service, our Arada Stratford Stove unfortunately came with a slightly damaged fire brick. Jess from Simply Stoves contacted Arada and a replacement part was promptly delivered the next... Se mer
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Straight forward ordering the Elgin & Hall Cabrina 52" Pryzm 5D Electric Fire Suite. Communication was good and delivered in a timey manner. We were able to advise a delivery day based around our ho... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Simply Stoves Limited – Your Trusted Stove Specialists in the UK Simply Stoves Limited supplies and installs high-quality wood burning stoves, multi-fuel stoves, gas fires, and electric stoves for customers across the UK. We deliver reliable, energy-efficient heating solutions designed to enhance both comfort and style in your home. Founded in 2009, Simply Stoves Ltd launched in response to growing demand for eco-friendly, efficient, and visually appealing heating systems. Our journey began at the height of the wood burning and multi-fuel stove boom, starting from a small log cabin in Maylandsea, Essex—a unique and peaceful setting that contrasted with the busy garden centre environment. Thanks to strong customer demand and our commitment to quality, we quickly expanded. Within just one year, we moved to a prominent High Street location and combined two retail units to create a spacious, modern showroom. Today, our showroom showcases a wide selection of stoves and fires, while our dedicated warehouse ensures we always have the stock and equipment needed to meet your heating requirements. From the beginning, we built our reputation on expertise in wood burning and multi-fuel stoves, including professional chimney liner installation. Over time, we expanded our services to include gas stoves and gas fires, offering a complete range of heating solutions to suit every home and budget. At Simply Stoves, we focus on delivering expert advice, professional installation, and high-performance heating products you can trust.
Kontaktuppgifter
Unit 1, Goldsands Road, Hall Farm, CM0 7JW, Southminster, Storbritannien
- 01621772221
- hello@simplystovesuk.com
- simplystovesuk.com
4,8
Utmärkt
137 omdömen
Ingen aktuell inbjudningshistorik
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Har besvarat 100 % av sina negativa omdömen
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We had a slight problem with the…
We had a slight problem with the delivery of our new wood burner Simply Stoves kept us informed about the issue at every step and happily our stove arrived today without any problems many thanks
18 oktober 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Richard,
Thank you for leaving us a review of your recent experience with us. We are pleased to hear you were happy with our services and that you love your new stove.
Your feedback is paramount to our business, ensuring we stay on top of our service for our customers.
Warm regards,
The Simply Stoves Customer Care Team
Well done Simply Stoves!
We recently took delivery of our stove from Simply Stoves, and were delighted with the quality of service we received. From initial queries regarding the spec, right until actual delivery, everyone we spoke to, or communicated with via email were most helpful.
The stove was also delivered promptly, at the agreed time, with no hassle.
Finally, we are delighted with the stove itself, and should ensure we stay warm and cosy this winter!
8 oktober 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Alistair,
Thank you for taking the time to leave us such a fantastic review! We are really pleased to hear all bases were covered efficiently and that you're loving your new stove!
Our team aim to ensure all our customer orders are as easy as possible, so you can enjoy your cosy fires with complete satisfaction!
Warm regards,
The Simply Stoves Customer Care Team
Top class customer service
From beginning to the end the service was top class, very informative when I called them about delivery date , great price for a beautiful fire, we would certainly use them again and recommend then to friends and family.
6 september 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi David,
Thank you for taking the time to leave us such a glowing review! We are pleased to hear your ordering experience was easy, informative and efficient. We will pass your feedback to the rest of our team, and enjoy your new cosy fire!
Kind regards,
The Simply Stoves Customer Care Team
Really pleased with product
Really pleased with product, company rang to arrange a delivery date suitable for me, very helpful
7 augusti 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Steph,
Thank you for taking the time to leave us a lovely review on your recent experience with us! We are so pleased to hear you love the stove and that your ordering experience was so positive. The team aim to make each and every customer's experience as efficient as possible!
Kind regards,
The Simply Stoves Customer Care Team
Great service
Customer service was great they called before dispatching to makesure we definitely wanted the stoves left if we weren’t in (as we had opted) and to makesure we could get them into our property. Also gave advice on best way to move them. Felt like we were valued customers and not just taking our money and dropping off the items.
Stoves we’re lovely we opted for mirrored glass on one of the stoves and so glad we did it looks amazing. And the upgrade price was the cheapest with simply stoves!
Would definitely use them again and would highly recommend.
26 juli 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Joanne,
Thank you for taking the time to leave us such a fantastic review on your recent orders with us! We are so pleased hear you found the process easy, efficient and that our team were helpful each step of the way.
If you get any photos of the finished installations, we'd love to see them!
Kind regards,
The Simply Stoves Customer Care Team
Fantastic service
10 juli 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Brendon,
Thank you for leaving us some positive feedback on your recent order with us. We are pleased to know you are happy with the stove and we hope you enjoy!
Kind regards,
The Simply Stoves Customer Care Team
EXCEPTIONAL SERVICE
Exceptional customer service from start to finish. Jess made me feel like a valued friend rather than a customer.
Delivery was oh so smooth. Very well packaged and protected. Stove was in excellent condition.
Had an issue with a wobbly heat shield which was promptly replaced.
Very very good price.
Heat output is phenomenal.
I would HIGHLY recommend this company.
30 juli 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Anthony,
Thank you for taking the time to leave us such a glowing review of your recent experience with us! We are pleased to hear you found the delivery process straightforward and efficient. We always strive to offer the best experience and deals for all our customers.
We will pass your kind words onto the team!
Kind regards,
The Simply Stoves Customer Care Team
good
Stove arrived in good time, well packaged and looks great. No problems.
15 juli 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi James,
Thank you for taking the time to leave us a review on your recent order! We are so pleased to hear you love the new stove and that the order process was efficient.
Kind regards,
The Simply Stoves Customer Care Team
Great company to purchase from
Great company to purchase from! We purchased online after talking to Chris, we have only just had the stove installed. Looks absolutely beautiful 😍. Highly recommend Chris and Simplystoves, from the initial telephone conversation to delivery was great!
8 juni 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Marcela,
Thank you for taking the time to leave us such a lovely review on your recent experience with us! We are so pleased to hear the stove is now installed and looking great in your home. Our team endeavour to help our customers at every step of the way. We will pass your kind words back to the rest of the team!
Enjoy your stove!
Kind regards,
The Simply Stoves Customer Care Team
ACR Trinity 3 Wood Stove
I ordered a ACR Trinity 3 Wood Stove on 25th May 2024 online. It was really easy to order, communication was very good, delivery was amazing, they worked around me and my commitments. Delivery driver was more than helpful. All in all very good service and would order again from them.
25 maj 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Lee,
Thank you for taking the time to leave us such a fantastic review on your recent order with us! We're glad to hear the process was entirely efficient for you and we hope you enjoy your new stove!
Kind regards,
The Simply Stoves Customer Care Team
Excellent customer service throughout
Excellent customer service throughout. After sales service is 1st class.
8 juni 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Lynne,
Thank you for taking the time to leave us a review on your recent is experience with us. We are so pleased to hear you are happy with the order experience and that our team were helpful along the way!
Kind regards,
The Simply Stoves Customer Care Team
I received excellent comgmunication…
I received excellent communication throughout my purchase and my stove arrived in perfect condition and on time
7 juni 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Gary,
Thank you for taking the time to leave us a great review on your recent order. We are pleased to hear you found the order process efficient and that you're loving the new stove!
Kind regards,
The Simply Stoves Customer Care Team
New Electric fire
Received the fire on the date given 29/5/2024 there was an issue but this was sorted in quick time by Carina in the customer service department all in all a very good purchase the fire looks brilliant in the room and an excellent price would definitely buy from them again and will recommend them to all my friends.
29 maj 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Alan,
Thank you so much for taking the time to leave us such a glowing review of your recent order! We are so pleased to hear the fire is looking so fantastic in your home and we will pass your kind feedback onto Carina and the rest of the team!
Kind regards,
The Simply Stoves Customer Care Team
Great customer care.
29 april 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Drilon,
Thank you for the great feedback on our customer service. We are so pleased to hear you found the team helpful. If you ever have any further enquiries, please do not hesitate to contact us and we will do our best to help!
Kind regards,
The Simply Stoves Customer Care Team
Excellent service
Excellent service, delivered bang on time. Very straightforward and a great priced stove.
18 december 2023
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Pete, thank you for taking to time to write a review of your experience with us, and I am very pleased to hear that our service and price were excellent.
Kind Regards,
The Simply Stoves Team
Delivered quickly + great product
Delivered quickly + great product - thanks !
16 november 2023
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Frances,
Thank you for leaving a great review! We are so pleased to hear you were satisfied with the ordering and delivery process. We hope you enjoy your new stove!
Kind regards,
The Simply Stoves Customer Care Team
Very Pleased with the new fire
Very efficient communications before I purchased the fire and after with stoves team... the fire is of an excellent quality and provides heats instantly and looks amazing ....
29 februari 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Bader,
Thank you for taking the time to leave us such great feedback on your order with us. We are pleased to hear it all went smoothly for you and that you are enjoying the new fire!
Kind regards,
The Simply Stoves Customer Care Team
Speedy delivery and excellent product
Speedy delivery and excellent product. Stove is sturdy and looks very realistic with the dummy flue pipe.
15 mars 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Alexandra,
Thank you for leaving us such a great review. We are grateful for your feedback on the order experience, as well as the stove!
Kind regards,
The Simply Stoves Customer Care Team
Mendip churchill dual control Multifuel Stove
I was very impressed with the design & reviews of this product that I purchased two for my new build.
They arrived 2 days later & were extremely well packaged.
I highly recommend this company & product.
28 mars 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Barbara,
Thank you for leaving us such a fantastic review! We are so pleased to hear the order process and delivery was efficient and easy. We hope you enjoy your new stove additions!
Kind regards,
The Simply Stoves Customer Care Team
Amazing service from start to finish
Amazing service from start to finish
28 mars 2024
Omdöme utan inbjudan
Svar från Simply Stoves
Hi Paul,
Thanks for your great review. We appreciate the feedback on the service we provided and hope you enjoy your new product!
We will pass on your kind words to the rest of the team.
Kind regards,
The Simply Stoves Customer Care Team
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