Parcel left inside front gate!! Front porch was available for deliveries not the garden
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Se mer
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Se mer
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Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... Se mer
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Företagsinformation
Skrivet av företaget
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Kontaktuppgifter
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Storbritannien
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
3,8
Bra
304 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Simmer and Slice Ltd
Thank you kindly
I had a problem with a scanpan i…
I had a problem with a scanpan i purchased so i rang Haus in stoke on trent apoke to a gentleman called Michael sent him pictures of the pan and a replacement arrived by 14.00pm the nextday thank you Michael A first class service of a quLity product
25 mars 2022
Omdöme utan inbjudan
Svar från Simmer and Slice Ltd
Tis Michael again.... That's the second time in two weeks he's had such a nice comment. Thank you for taking the time to write. It means so much! :)
Excellent service
Excellent service, fast turnaround for delivery and a wonderful hand written note in with my order.
Just a lovely company to deal with.
22 mars 2022
Svar från Simmer and Slice Ltd
Thank you :)
Great product and brings a lot of…
Great product and brings a lot of enjoyment to our kitchen and cooking.
Couldn’t believe an order placed at midday was received am the following day
17 mars 2022
Svar från Simmer and Slice Ltd
We all love cooking? Well we do! Hope you get as much enjoyment as we do with our products!
Extremely pleased with their service
I used them for the first time and I am extremely happy with their service. I’ve ordered large Wusthof cutting mats; by mistake they’ve sent me small ones. When I called them , they were very helpful; immediately sent the right size ( the next day!) and wanted me to keep others as an apology. I thought this was very good service. They won me!
17 mars 2022
Omdöme utan inbjudan
Prompt delivery
The lingots arrived the next day but I guess that should be expected given the high delivery charge
17 mars 2022
Try updating your website.
11 mars 2022
Svar från Simmer and Slice Ltd
Mark, my apologies you feel this way. We do update our site daily, we missed one image for which we can only apologise. We sent you the very latest product instead of the old one from the brand for which you ordered, the latest slightly tweaked version. You weren’t happy with it, we collected said product and refunded. All done in a week. We are only human! Our product image has now been amended! Take care. HAUS
Good service
2 mars 2022
Fantastic customer service department and high quality products.
I contacted ilovehaus about sourcing a spare part for an item that they stock. The support team went 'over and above' to track down the part and, in this instance, supplied it cost-free although the problem had not been 'of their making'. They have a new customer for life and I love the quality of the brands that they offer.
25 februari 2022
Excellent service
Ordered a tomato knife. Excellent service from start to finish. Item arrived very well packaged. I was unable to find an exact replacement for my vintage tomato knife but this one a very suitable alternative. Would definitely recommend this company if you expect good service.
18 februari 2022
Omdöme utan inbjudan
Packaged well
Packaged well, arrived in good time. We even had an email advising us that delivery would be delayed as the ferry was cancelled due to adverse weather. Excellent service. We would recommend this company.Not used the item yet as it is a gift, so cannot comment on that.
17 februari 2022
I am happy to order at ilovehaus
The packaging was solid and arrived without any problems.
It was accompanied by a message and I thought it was a very good customer service.
I would like to purchase the product again
15 februari 2022
Just perfect
Great service, prompt delivery, great price and a bonus free gift… just perfect!
10 februari 2022
Brilliant responsive customer service…
Brilliant responsive customer service and top brands!
6 februari 2022
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