I arrived in Athens Airport and went to buy an eSIM from this company because of the poster they had that displayed Vodafone. I'm a Vodafone business client. The pastry is very misleading. It says 100... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought eSIM package for 7 days, unlimited, max speed 5G for Turkey. I used the hotspot with my son and we enjoyed all 7 days, without interruption, without problems. Excellent! I recommend it.
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Esim voyage disponible en moins de 5 minutes, tarif compétitif et fiabilité du réseau. J'ai testé en Tunisie, 10 Giga pour un peu plus de 10€. Parfait, dés la descente de l'avion j'avais du réseau.
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Esim gekocht voor Frankrijk . Echter was de dekking waar ik verbleef heel slecht . Contact opgenomen met customerservice . Ze hebben alles in werking gesteld om de dekking te verbeteren door het proce... Se mer
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Företagsinformation
Om Sim Local
Skrivet av företaget
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Kontaktuppgifter
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Irland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
4,4
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sim Local
Thank you for your kind words! 😊
We’re delighted to hear you had a fast and positive experience with our customer service. We truly appreciate your support!
Svar från Sim Local
Hello,
Thank you for your feedback. We’re pleased to hear that the internet worked well for you. Your satisfaction is very important to us, and we look forward to assisting you again in the future.
Overall good
Data was great, but had issues in the downtown area where the reception was really bad and I was unable to answer WhatsApp calls as they kept dropping. Otherwise, it was good and for the price.
5 mars 2026
Svar från Sim Local
Hello Fransico
We're glad you found the data suitable for the price. We apologize for the downtown connectivity issues and the dropped WhatsApp calls. We appreciate your feedback; it helps us improve our service.
All the data!!
9 mars 2026
Svar från Sim Local
Hello,
Thank you for your feedback. We’re delighted to hear you were able to enjoy all the data you needed. Your satisfaction is very important to us, and we look forward to supporting you again in the future.
Very friendly and competent personál at…
Very friendly and competent personál at the sek/help desk.
19 mars 2026
Svar från Sim Local
Hello,
We appreciate you taking the time to share your experience. We're so happy to hear that you found the staff at the help desk friendly and competent!
Svar från Sim Local
Bonjour,
Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que vous avez bénéficié d’une bonne connexion. Votre satisfaction est très importante pour nous et nous espérons pouvoir vous accompagner à nouveau lors de vos prochains voyages.
Sim worked seamlessly in Ethiopia
Sim worked seamlessly in Ethiopia, South Africa and Egypt.
Easy to install
8 mars 2026
Svar från Sim Local
Hello customer,
We're happy to hear that the sim worked seamlessly across multiple countries! We appreciate your feedback on the easy installation process and your positive experience.
Did not work this time and $35 down…
Did not work this time and $35 down wont be doing it again
5 mars 2026
Svar från Sim Local
Hello Paula
We’re sorry to hear about your experience.
Please note that US SIMs often require registration before they can be used, which may affect activation if not completed.
We’ve also sent you an email to better understand what may have gone wrong and to assist you further. We’d really appreciate the chance to help resolve this for you.
Svar från Sim Local
Hello,
We're glad you were satisfied with our service for both phones! Thank you for your positive feedback and for taking the time to share.
Great eSIM for travelling
Quick and easy to setup, works great, customer service is fabulous, and there are many plans available at an unbeatable price !
8 mars 2026
Svar från Sim Local
Hello Jerome,
We're happy to hear that the setup was quick and easy, and that you find our plans to be at an unbeatable price. It's great to know that you had a fabulous experience with our customer service. Thanks for your positive feedback!
Svar från Sim Local
Hello,
Thank you for your kind feedback. We’re very pleased to hear you had a great experience with our service. Your support is truly appreciated, and we look forward to assisting you again in the future.
The service was great in all the…
The service was great in all the countries we visited in the Caribbean. It was easy to set up and the cost was very reasonable. I will definitely use Sim Local again.
3 mars 2026
Svar från Sim Local
Hello Karen,
We're so glad the service met your needs across the Caribbean! It's great to hear that you found it easy to set up and reasonably priced. We appreciate your intention to use Sim Local again. Thanks for your positive feedback.
E sim did not work
I spent 1 hour on chat trying to resolve an issue with my Order Number: m5ao1-1x7e5 which your team could not get to work. I was told in the end that I could expect a refund but that still has not happened. Very poor customer service
5 mars 2026
Svar från Sim Local
Hello David,
Thank you for your message, and I’m sorry to hear about your experience.
I can confirm that a refund of 53 AUD was processed on 05/03 for your order m5ao1-1x7e5.
You should have received an email with the refund receipt and details. If the funds are not yet visible in your account, we recommend contacting your bank and providing them with this information, as processing times can vary depending on the provider.
We apologise for the inconvenience caused and appreciate your patience.
Svar från Sim Local
Hello,
We are so glad that you found our service great and kind. We appreciate you taking the time to share your experience with us.
Svar från Sim Local
Hello,
We appreciate you taking the time to share your feedback! We're so glad you had a nice interaction and a good explanation.
Sim local is all you need
From the purchase, to the installation and set up and to the quality of service of sim local in Japan, it was absolutely flawless! I would recommend Sim local to anyone. Never lost service anywhere while visiting Japan
4 mars 2026
Svar från Sim Local
Hello Ryan,
We're happy to hear that your experience in Japan was flawless, from purchase to service quality! It's great to know our installation and setup met your expectations and that you had consistent service. We appreciate your recommendation!
Svar från Sim Local
Hello Kasia,
We're happy to hear that the installation was easy and that you experienced a good reception in Nozawa. Thank you for your positive feedback!
Easy to setup and works everywhere
7 mars 2026
Svar från Sim Local
Hello,
We're happy to hear that you found it easy to set up and that it works everywhere for you! Thank you for sharing your positive feedback with us.
Svar från Sim Local
Hola,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de un servicio excelente y de una cobertura estable en todo momento. Es un placer saber que pudo mantenerse conectado sin interrupciones. Agradecemos su confianza y esperamos acompañarle nuevamente en sus próximos viajes.
Conexión en cada País Fluido
Se conecta super rápido en cada país que estaba y señal fuerte y fluida, súper bien
4 mars 2026
Svar från Sim Local
Hola,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de una conexión rápida, estable y con buena señal en cada país que visitó. Agradecemos mucho su confianza y esperamos poder seguir acompañándole en sus próximos viajes.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.