Do not buy anything from Signature Faucets. Terrible return policy. Terrible customer service. They require a picture and then ignore all message and phone calls. They say, "we are processing your... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Poor Service Model. Read the warranty details: "2-Year Limited Warranty on electronic components such as the sensor and battery box." No service path after the warranty period: SF respo... Se mer
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DO NOT BUY FROM THIS COMPANY! I wish I stumbled on this page prior to my purchase with them. I ordered a pull down faucet head that had a defective sensor and messaged them about it and sent the requ... Se mer
Företaget har svarat
Yes the Imperium is my dream faucet and I am delighted 100% and yes I wrote a knee jerk review to Signature saying it didn't work after several hours grunting under the sink. It didn't. I was disguste... Se mer
Företagsinformation
Skrivet av företaget
Signature faucets offer unique accents and memorable statements involving kitchen and bathroom items. We pride ourselves on having products that are not just beautifully crafted, but are built to last.
Kontaktuppgifter
2,2
Dålig
60 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Yes the Imperium is my dream faucet and…
Yes the Imperium is my dream faucet and I am delighted 100% and yes I wrote a knee jerk review to Signature saying it didn't work after several hours grunting under the sink. It didn't. I was disgusted. I detached and reattached the wire connectors and that was it, it magically worked. Then the hose was popping off under the sink spraying everywhere because I put the gravity ball in the wrong spot. Hey I'm just a first timer and the instruction sheet wasn't great. The faucet is fabulous and luxurious and worth my learning curve in the end.
7 januari 2022
Omdöme utan inbjudan
Superior Quality & Service
We just received the Discreeto kitchen faucet in gun black. It looks to be of excellent quality and will be a perfect match to our Blanco granite sink, cinder colour. Looking forward to everything being installed. I can't say enough about the outstanding service extended by Signature. Our shipment was held up at customs and they alerted me, assisted with the payment process and refunded me for all extra charges. I would definitely recommend this company for their quality innovative products, great pricing and their excellent customer service.
4 januari 2022
Omdöme utan inbjudan
A very well made faucet
A very well made faucet. Elegant design. Unique.
1 december 2021
Omdöme utan inbjudan
Faucet works good
Faucet works good. Looks very nice. It replaced a Danze standard faucet. It came with a gasket that did not belong to the faucet. We discovered this after trying (unsuccessfully) to install the gasket. This gasket appeared to be located between the faucet and the countertop. But the faucet has it's own built in gasket. So, we discarded the extra gasket.
23 november 2021
Omdöme utan inbjudan
We bought the Backer deck mounted…
We bought the Backer deck mounted single hole faucet to use in our half bath and it’s beautiful! Such a statement piece. Well worth the money.
We also bought the imperium touch control dual function kitchen faucet. It goes so well our farmhouse sink. I had been eyeing these faucets for some time and decided to pull the trigger. So happy I did!
22 november 2021
Omdöme utan inbjudan
Satisfied
This faucet was perfect for my powder room. It looks elegant and a definite conversation piece. Delivery was easy breezy.
19 november 2021
Omdöme utan inbjudan
DONT BUY!!
DONT BUY!!
I purchased a kitchen faucet and the soap dispenser.. neither worked! They DONT stand behind the product. There are no people to talk to when things go wrong, just some crazy email named Mary.. DONT do it, I lost $350 plus the cost of installation.
THIS WAS A $700 MISTAKE! Save yourself the problem and go to Home Depot
31 oktober 2021
Omdöme utan inbjudan
Svar från Signature Faucets
Hi Amy! We’re sorry to learn you had a less than ideal experience. Your feedback is valuable to us. While we stand behind our products, without any questions asked we offered you to return your order for a full refund. We sent you a free return label on October 19 and sent you another reminder to return your order 2 days prior to label expiration. The return was validated in a timely manner because we want to ensure that you'll get your refund immediately but the return label was never activated, which means you did not return the item. Our Return Policy states that a refund will be processed once we confirm receipt of your returned parcel, which you failed to do so as discussed. Please be reminded that we are constantly communicating the solutions we have for you so we can resolve your concern to your satisfaction. We also want to make it clear that it’s never been more important for us to offer an exceptional shopping experience – which includes providing friendly customer service! If there is anything else we can do, please don’t hesitate to reach out.
Quick and easy ordering and delivery
Quick and easy ordering and delivery. Love the product. Well made with high quality materials. Love the ceramic and solid brass components. Should last a lifetime!
23 oktober 2021
Omdöme utan inbjudan
I order a signature faucet online and…
I order a signature faucet online and the experience could not have been better, I was kept up to date on every step of the shipping process all the way to delivery, After that it only got better as the faucet is beautiful and works like a dream add easy install and it’s a winner.
22 oktober 2021
Omdöme utan inbjudan
So far so good!
So far so good. The faucet is beautiful and feels well made. We have not installed yet, but plan on ordering a couple more faucets since they look so nice. Fast shipping and good price.
11 oktober 2021
Omdöme utan inbjudan
Quick to ship - loved the color
Quick to ship and loved the color of the faucet I chose!
29 september 2021
Omdöme utan inbjudan
Faucet is beautiful and functional
Faucet is beautiful and functional. Such an easy upgrade to my kitchen! I love the modern design & Touch Control!
4 juni 2021
Omdöme utan inbjudan
Product is terrible
Product is terrible. Touch function doesn’t work. Faucet doesn’t even turn on and I had a plumber install it. Cheaply made. Faucet head is extremely loose and nothing you can do to tighten it. Overall cheap product, Save your money
17 maj 2021
Omdöme utan inbjudan
Svar från Signature Faucets
Hi! We are sorry to hear about your your experience but we want to thank you for your feedback. Please know that we are always available to help. Kindly reach out to us via email with your order details so that we can further assist you and resolve your concern. We look forward to your message.
Absolutely love my new faucet
Absolutely love my new faucet! I got the imperial touch activated brushed gold faucet and it look so beautiful in our kitchen and is super functional! Highly recommend!!
7 maj 2021
Omdöme utan inbjudan
Buyer beware!
We had a kitchen faucet installed professionally. The plumber said he has seen terrible craftsman ship and warned us against installing this faucet. However we took a chance and installed it anyway. 2nd day we noticed a leak on the counter by the on off switch. Then the 3 rd day our hardwood flooring had come up under the sink from a leak below! 4th day more water has leaked to the basement!!!
What a nightmare!!!! Thousands in damage!
Then we tried to reach out for a return or refund and no reply!!
Please don’t purchase from this company.
15 april 2021
Omdöme utan inbjudan
Svar från Signature Faucets
Hi Allison! We are sorry to learn about what happened! We can see that we responded to your email in a timely manner and provided you instructions and free label to return the item to us as per your request. As of this writing, a full refund has already been issued to your account. Nevertheless, our deepest apologies for the inconvenience this has caused. Should you have any concerns, please feel free to reach us back.
Beautiful Faucet!
Beautiful Faucet!! I received my faucet in a timely manner. It was the exact color I was hoping for. Sleek, modern, sophisticated look. A beautiful faucet overall.
29 december 2020
Omdöme utan inbjudan
Adulting made simple
My journey of finding a new faucet was just a breeze. The website was easy to navigate through. I purchased a beautiful gold faucet with a sensor on it. Once the order was processed it only took moments for me to receive a shipping notification via UPS. And faucet was here in no time!
12 december 2020
Omdöme utan inbjudan
my experience with signature faucets…
my experience with signature faucets has been INCREDIBLE! they have gone above and beyond for me. customer service is clearly a top priority for them (which honestly, feels hard to come by these days). i am so appreciative and wouldn’t hesitate for a second to recommend them. i feel like these days it’s more important to vote with our dollars - and i’m happy i invested my hard earned money with a company that cares.
1 december 2020
Omdöme utan inbjudan
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