Excellent customer service I ordered four cashmere stole /wraps to compare colours for a winter wedding outfit. The parcel had been damaged in transit and one stole was missing from the package. I... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The stole is perfect, a most beautiful blended brown and beige. The order delivered quickly by the Royal Mail. I’m very pleased with Signature Cashmere.
Excellent value and Pashmina is lovely and arrived very quickly. I ordered 2 as unable to decide on colour. Return email was delivered to my spam folder and it was not until I was contacted by custo... Se mer
Företaget har svarat
It was a birthday present for wife, she thought it was beautiful and extremely well made a lovely colour pretty true to web site. No problem with delivery in fact arrived early than stated.
Företagsinformation
Skrivet av företaget
Signature Cashmere is a family-run business owned and managed by Robert and Katy Appleford. Located in Kent, England, we have been selling high quality pashmina and cashmere clothing since 2003, when we first launched Passionate About Pashmina. We have a long-lasting relationship with a reliable and trusted supplier in Nepal. Our supplier, Jitendra, has a small factory employing 25 local men and women in Kathmandu. Jitendra started his business in 1998 and has always produced the highest-quality pashminas and cashmere clothing for us. Our garments are expertly hand made by skilled craftsmen and women from the local community near Kathmandu. Our supplier also contributes to the local community by sponsoring two places at a local orphanage, which supports children with HIV. In 2022, we rebranded our business to become Signature Cashmere. We continue to provide the same high-quality pashmina and cashmere clothing and we are still Passionate about Pashmina! Over 20 years we have established a loyal customer base and we are proud to have served thousands of satisfied customers, a large number of whom come back to us again and again. We aim to provide unparalleled personal service to our loyal customers, with satisfaction guaranteed, and we are always happy to help our customers choose the right items. Our aim is to be both friendly and professional, and we hope that our customers continue to be delighted with our pashmina and cashmere products.
Kontaktuppgifter
Storbritannien
- signaturecashmere.com
4,8
Utmärkt
433 omdömen
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beautiful Pashmina
beautiful Pashmina present for my sisters birthday, she loved it. difficult to choose from the wide range of colours.
8 maj 2025
Lovely product
Lovely product! Very happy with purchase! I would recommend!
Many thanks Elaine
5 maj 2025
Excellent and trust worthy company
I now have two pashminas in different colours that I bought for two weddings. They are lovely colours and beautifuly soft cashmere.
The different available sizes is very useful.
The customer service is excellent, the second one was damaged by Royal Mail sorting machinery, but I rang Robert and he immediately sent out a replacement that vert day.
I would highly recommend this company, and will order from them again
10 maj 2025
Omdöme utan inbjudan
Excellent quality pashminas
I bought a pashmina stole in warm red (slightly discounted) and it is really beautiful. Gorgeous colour, soft and perfect to match a flowered skirt. I was very impressed with customer service too.
6 maj 2025
Omdöme utan inbjudan
I wasn't sure how my order for a…
I wasn't sure how my order for a cashmere pashmina would be as I had never dealt with Signature Cashmere before.
It was a very good experience as my order arrived in good time for a wedding. The pashmina was, in my opinion, a bit pricey but worth it as it lived up to my expectations for quality and was exactly the colour it said it would be. I will certainly keep Signature Cashmere on my list in the future. I recommend them highly.
14 april 2025
Efficient service and beautiful cashmere
Efficient service and beautiful cashmere. I love my new stunningly blue/turquoise scarf which will be a lovely accessory to my wardrobe. Highly recommend!
22 april 2025
Great customer service
Great customer service. Beautiful product. I have 3 now and they wear so well …… still as good as the day I bought them.
21 april 2025
Absolutely delighted with the midnight…
Absolutely delighted with the midnight blue large stole I’ve recently purchased from you. The quality is excellent, the feel and look of it luxurious and your customer service is exceptional. I initially ordered incorrectly and you went out of your way to replace what I had meant to order and within a very tight timeframe. Thank you so much for my beautiful stole and for getting the replacement to me so quickly. I have no doubt that I will be buying more from you in the future and will certainly recommend you to my friends and family. Tessa
14 april 2025
Excellent experience overall
Excellent experience overall! High quality products, fast delivery and really goes stunningly well with my wedding dress! Highly recommended 😄
8 april 2025
Just what was required.
Easy to use website, prompt delivery, item as expected. Just what was required
28 mars 2025
Very quick delivery
Very quick delivery, easy to order. I just hope that I have ordered the right colour!!
26 mars 2025
Ordered pashmina for my wife
Ordered pashmina for my wife, lovely product, delivered fast. No complaints all good
14 mars 2025
Excellent service
Items delivered promptly and beautifully packaged. Second order placed to check colour and size options before making final choice; again, delivered quickly.
Return of items not required, refunded immediately on receipt. Excellent.
9 mars 2025
Quality produce
Ordered a pashmina for a wedding,quality was good but colour wasn’t quite right .Return was easy and colour of replacement was just right.Would definitely recommend.
14 mars 2025
They couldn’t have been more helpful
They couldn’t have been more helpful - choosing the right colour and size pashmina was made easier by very good customer service
13 mars 2025
PerfectionI give five stars it means…
If I give five stars it means perfection in every direction,
what else is there to say other than thank you!
5 mars 2025
Svar från Signature Cashmere
Dear Mrs Hooton, that’s so kind, thank you! We are delighted that you like the lilac pashmina and we hope to serve you again in future. Warm regards, Katy and Robert
Beautiful scarf
Beautiful scarf, really soft on the skin, good length not too short, not too long.If you are looking for a scarf, look no further.
20 februari 2025
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