We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.
Plats
Byt platsUxbridge Rd, UB4 0HD Hayes, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First if all i would like to thank Molly from Hayes branch who gave me an outstanding costumer service going above and beyond explaining to me all the details for the contract also did not hesitate in... Se mer
I visited Shurgard, Hayes as I needed storage space for next week. The customer advisor, Miss Shahtaj went out of the way to explain to me the detailed process and cost of the storage space they rent... Se mer
Helpful staff who took time to explain the process clearly. And they called when my allocated storage unit changed so even arriving after the office was closed presented no problems.
Företagsinformation
Om Shurgard Self Storage - Hayes
Skrivet av företaget
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Skrivet av företaget
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktuppgifter
Uxbridge Rd, UB4 0HD, Hayes, Storbritannien
4,5
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shurgard is ridiculous
Shurgard is ridiculous. Stated one price then added on a bunch of extra charges to bump up their fee, after you've signed up.
They also cancelled my auto pay and tried to charge me for late payment and threaten me with throwing my storage items out of their unit. For a mistake THEY made!
Hate having to deal with this company.
2 september 2025
Svar från Shurgard Self Storage - Hayes
Hi Sarina, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team
Excellent customer service provided by…
Excellent customer service provided by Mr Anu .
10 juli 2026
Omdöme utan inbjudan
Molly is very cheerful and…
Molly is very cheerful and professional. Would recommend to everyone
8 juli 2026
Omdöme utan inbjudan
Molly is extremely helpful very pleasant
Molly is extremely helpful very pleasant
8 juli 2026
Omdöme utan inbjudan
Amazing experience with Molly very…
Amazing experience with Molly very helpful!
8 juli 2026
Omdöme utan inbjudan
Excellent service from hayes staff and…
Excellent service from hayes staff and the prices are great
6 juli 2026
Omdöme utan inbjudan
Happy with service and really helpful…
Happy with service and really helpful staff
1 juli 2026
Omdöme utan inbjudan
We have a great experiance with…
We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.
1 juli 2026
Omdöme utan inbjudan
Very happy with the location the…
Very happy with the location the service and prices at the facility
1 juli 2026
Omdöme utan inbjudan
Excellent service by team st hayes
Excellent service by team st hayes
1 juli 2026
Omdöme utan inbjudan
great service and excellent location
great service and excellent location
1 juli 2026
Omdöme utan inbjudan
Great location and excellent service…
Great location and excellent service and prices
1 juli 2026
Omdöme utan inbjudan
Excellent storage facility and prices
Excellent storage facility and prices
2 juni 2026
Omdöme utan inbjudan
Excellent service from store staff and…
Excellent service from store staff and location clean and very friendly people
2 juni 2026
Omdöme utan inbjudan
Itens had been stolen
There are no working security cameras inside the building. The mesh was cut and my belongings were stolen.
When I contacted the management, I was informed that they do not review the external camera footage because there is “too much video to go through” and they “do not have time.”
This reflects a serious lack of security and poor respect for customers. I strongly advise against leaving your belongings on this site.
After some research, I discovered that incidents of this nature have been occurring for approximately six years, and my case is not isolated. There appears to be ongoing negligence regarding security measures by the company.
1 maj 2026
Omdöme utan inbjudan
Svar från Shurgard Self Storage - Hayes
Dear Camila,
Thank you for your feedback. We’re sorry to hear about your experience and would like to investigate the situation further to better understand what happened and how we can assist.
Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you?
Our team remains at your disposal for any additional questions you may have.
Your Shurgard Team
Thank you Molly!
Transferred today with the help of Molly I had a rate increase and she helped me to cut my cost down.
1 maj 2026
Omdöme utan inbjudan
The manager it's a great person and…
The manager it's a great person and very helpful , so as the other staff working here
All good !
11 april 2026
Omdöme utan inbjudan
Excellent team at hayes and great…
Excellent team at hayes and great pricing. The store manager is brilliant
8 april 2026
Omdöme utan inbjudan
Great storage facility and excellent…
Great storage facility and excellent staff
3 april 2026
Omdöme utan inbjudan
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