Thousand Miles Omdömen 882

TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Appalling treatment by this company - paid nearly £100 for a trip. Bus left without me even though I had informed the company the night before that I was unable to get there at the revised pick up tim... Se mer

Betygsatt 4 av 5 stjärnor

Usually I would love to rate it as 5 star. However, for this latest Adaptiv Urban Pants, I really hope the front pocket is deeper than the previous model; All Day Chino Pants. But, guess what, wh... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My pants arrived in the expected time frame given, are super comfortable, especially for golf! Even in the hot weather, these pants kept me cool. No movement restrictions, tons of pockets, overall a... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic tour to Zakopane with Mirek. Very organised. Was contacted the day before confirming pickup time and any information we needed to know. The company helped us with a last minute trip to t... Se mer

Företagsinformation

  1. Herrkläder

Skrivet av företaget

All of our products are designed to solve problems through the lens of the everyday person: You. We ARE you so we know exactly what you need. Clothing is an essential part of our everyday life, the closest thing to our body so we want to make sure that...


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

882 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Still Waiting…

I’d like to rate the product but I ordered it 13 days ago and it still hasn’t left the state. Products say they’ll ship within 48 hours. I got the email 12 days after I purchased it saying it’s on the way and it’ll be 7-10 days. I don’t think it’s reasonable to have to wait 19-22 days for something to ship from CA to IL.

19 mars 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Dear Paul,

Thank you for taking your time to leave us an honest review.

First and foremost, we would like to extend our heartfelt apologies for any inconvenience caused. Although we have limited control over the delivery times and parcel handling of couriers during peak seasons, we take matters like these seriously.

We'll definitely take this feedback and utilize it for our betterment. We hope this does not deter you from shopping with us in the near future.

On another note, we've just checked on the status of your order and your order has been delivered on 21st March. Do let us know if you face any issues with your order. We'd be more than happy to assist you!

Betygsatt 5 av 5 stjärnor

Great customer experience

Great customer experience. I got few products off them so far. While the last one was faulty, my query was handled professionally and super quick. I got my refund and all good. It is great to see excellent and responsive customer experience when things go a little wrong. 5stars from my side. Thanks OLIVIA

17 mars 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey Wael,


Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.


Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Love the shorts

Love the shorts. Light materials and comfy.

14 mars 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey Margaret,


Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.


Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Versatile and Stylish Clothing

The Chino pants that I purchased from them fit me perfectly, and I must say that they are incredibly comfortable to wear. What's more, they can be dressed up for formal occasions or dressed down for a casual look, making them versatile and practical.

I was also pleased with the prompt delivery of my order, and the follow-up was excellent.

The quality of the items I received was outstanding, and I am considering buying more later this year. I was especially impressed with the all-day Chinos, which were well-designed and the perfect size for hiking.

Furthermore, I have been recommending this cloth company to my friends and family, thanks to the high-quality materials used in their clothing. The shorts, in particular, are lightweight and breathable, perfect for summer. I am a proud owner of several pairs of chinos and shorts, and I love them all. They offer excellent value for money and are of exceptional quality.

Overall, my experience with this cloth company has been nothing short of excellent. The customer service is top-notch, and the clothing is of superior quality. I highly recommend them to anyone looking for comfortable, versatile, and high-quality clothing.

10 mars 2023
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Svar från Thousand Miles

Hey Zsolt,


Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. We’re here for you anytime.

The next time you shop with us, do not hesitate to ask one of our team members how you can get discounts for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Arrived quickly

Arrived quickly, good quality, reasonably priced in the sale. Looking forward to wearing clothes bought when summer arrives.

9 december 2022
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Svar från Thousand Miles

Hey Freddie,

Thank you for your kind words. We really appreciate you taking the time out to share your experience with us. The next time you shop with us, do not hesitate to ask one of our team members how you can get discounts for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Pleasurable Experience

Made an order on the 7th March, got it on the 10th. I mean if that’s not impressive, i dont know what is.

Even better, accidentally chose L instead of M. Emailed them, got a response in a jiffy stating they rectified my order.

Kudos, Team.

10 mars 2023
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Svar från Thousand Miles

Hey Jepp,


Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.


Best,
Thousand Miles Team

Betygsatt 4 av 5 stjärnor

The clothes are stylish but practical…

The clothes are stylish but practical too ideal for travel and holidays take hardly any room in a travel bag brilliant loved the sales but everyone loves a bargain 😂keep up the great standards

9 mars 2023
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Svar från Thousand Miles

Hey Jim,

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.


Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Items arrived late but probably due to UK customs. Items are Excellent quality. Will probably buy again later this year.

9 mars 2023
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Svar från Thousand Miles

Hey Nigel,

Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. We’re here for you anytime.

The next time you shop with us, do not hesitate to ask one of our team members how you can get discounts for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Item received in good condition

Item received in good condition. But i didn't receive the pouch bag for the jacket. It's included right?

9 mars 2023
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Svar från Thousand Miles

Hey hidayahrizal,

Thank you so much for taking the time to leave this excellent review. We really appreciate your business.

For inquiries and concern, kindly email us at hello@shopthousandmiles.com.

Best,
Thousand Miles Team

Betygsatt 4 av 5 stjärnor

Comfortable and light to wear

Comfortable and light to wear, loving it !

8 mars 2023
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Svar från Thousand Miles

Hey CK,


Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.


Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Great products Thousand Miles

Great products, have now had shorts, day pants and trousers and find them hard wearing and good looking throughout the day. Perfect for travel being both lightweight and crease free in minutes. Full price is on the high side but you soon realise it’s a quality, long lasting product that can be used again and again. Shirt/jacket sizes would be good if they could go up a size. Overall really enjoy the products.

3 mars 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey David,

Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

The next time you shop with us, do not hesitate to ask one of our team members how you can get discounts for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 4 av 5 stjärnor

Quality product and very fast response…

Quality product and very fast response from the support team. Quick delivery is also a bonus.

1 mars 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey Suman,

So glad you had a great experience and love our products! Thank you for your rating.

Best,
Thousand Miles Team

Betygsatt 4 av 5 stjärnor

shorts are lightweight…

Material for the shorts are lightweight and breathable.
The cargo pants arr stretchable and fits well, but it has this shiny effect to it that I'm not a big fan of.

1 mars 2023
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Svar från Thousand Miles

Hey Azlan,

So glad you had a great experience and love our products! Thank you for your rating.

Best,
Thousand Miles Team

Betygsatt 1 av 5 stjärnor

Probably the worst purchasing experience I had to date

I recently made an order and paid for priority shipping to ensure timely delivery. However, the package was sent via regular airmail (surely not worth the 24$ I paid for shipping) and was delivered to the wrong city. Before even arriving to my country, the tracking showed delivery details for a different city and zip code, despite me entering my address correctly.

I understand that mistakes can happen, but what really disappointed me was the lack of effort from Olivia, the customer service rep. to help me resolve the issue. She suggested that I travel to that city to pick up the package (a 40 min. drive to each direction), which was simply not feasible for me. She also asked if I have friends/relatives in that city and if they could help pick up the package for me. She also asked me to contact the courier, which I did but they could not offer any assistance as the delivery address was wrong to begin with.

When I requested a refund, she replied that because the package was already shipped, she cannot issue a refund.

Well, this is absurd. It's their fault for sending the package to the wrong address, yet they expect me to go through hoops to receive the package. Well, I don't recall I'm working for them.

As a paying customer (or hostage for this matter because they won't refund nor send a new order instead), I expect to receive the service that I paid for. Unfortunately, my experience with Thousand Miles fell short of my expectations. I would caution other customers from making a purchase with them.

28 februari 2023
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Svar från Thousand Miles

Dear Itay,

We appreciate you leaving us a feedback.

We understand your frustration. However, the shipping address is correct and we provided the courier with the exact address you entered upon checking out. As conversed via email, the requirement for your parcel to be redirected to a pick-up point, for pick-up was arranged by respective country's courier according to respective courier's/country's T&C / rules to abide by. Unfortunately, we do not have any control over the T&C / rules that each country's courier has to abide by.

We hope this clarifies. Feel free to reach out to us if you have further questions.

Betygsatt 5 av 5 stjärnor

Great Clothes with Great fit

I've bought Shorts (x3 ) / T-shirts (x3)/ Chinos (x3) and "all day pants" (x2) from this outlet and have been impressed and happy with all - the all-day Chinos in particular are a hard wearing but extremely comfortable trouser which I use for work and also for travel - after a 20 hour plane / train journey they still look (and feel) great. The standard 28" leg all day pant leaves rather more of my ankle open to the air than ideal (so I use this as a sports / cycling trouser) but the 32" option is ideal. After 3 years the shorts (my first purchase) all look pristine - even managed to wash paint out of one pair without a problem!
Regular pricing isn't cheap (but worth it) and they have periodic great value sales events which are worth looking out for

1 februari 2023
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Svar från Thousand Miles

Hey Lain,

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

The next time you shop with us, do not hesitate to ask one of our team members how you can get a discount for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Fit and comfort is 5⭐️⭐️⭐️⭐️⭐️

My all day pants and shorts just arrived in the mail, and i'm very satisfied overall with the fit and length of the pants and shorts. I haven't worn them out yet, but its 🔥 so far.

26 februari 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey Ken,

Thank you for your kind words. We really appreciate you taking the time out to share your experience with us.

The next time you shop with us, do not hesitate to ask one of our team members how you can get a discount for dropping us a review.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Great products

Great products! My daily shorts and pants for work are all thousand miles'! keep up the good work!

23 februari 2023
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Svar från Thousand Miles

Hey David,

Thank you so much for this great 5-star review. We really appreciate you being a supportive customer and helping to share the word about us. We’re here for you anytime.

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

These pants are amazing!!

These pants are amazing, once you try them on you wont want to take them off. The material is amazing and very comfortable.

23 februari 2023
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Svar från Thousand Miles

Hey Harshit,

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Best,
Thousand Miles Team

Betygsatt 4 av 5 stjärnor

Nice joggers but right pocket error

Nice joggers but right pocket sewed against seam inside so pocket virtually unusable

23 februari 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hey Jamie,

We really appreciate you taking the time out to share your experience with us.

We are extremely sorry to hear that your order received had such an issue. To rectify the issue, please do not hesitate to reach out to us via email at hello@shopthousandmiles.com . We'd be more than happy to assist you!

Best,
Thousand Miles Team

Betygsatt 5 av 5 stjärnor

Chino pants.

The Chino pants that I bought fit me perfectly. Very comfortable and can be both casual & formal.
Very fast delivery and good followup.

20 februari 2023
Omdöme utan inbjudan
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Svar från Thousand Miles

Hello Wong,

Thanks so much for your thoughtful review.

This is incredibly helpful in terms of maintaining our level of service and products offered to our valued customers. This will surely motivate us to constantly improve from where we are to create more happy customers like you!

With that being said, we hope to see you again soon. Have an excellent day ahead!

Kind regards,
Thousand Miles Team

Detta är Trustpilot

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