Firoz was outstanding throughout the sales process. He was patient with our many questions, and if he didnt have an answer to a question he would take the time to get the appropriate information. Whi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tim was great, super informative but easy to understand. Sign up is not where shopmonkey leaves you. They also schedule some training for you to also go real in depth on how to use all the systems and... Se mer
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We completed our initial demo call with the Shopmonkey team to evaluate their platform for our fleet service and shop operations, and we were incredibly impressed. The software looks highly intuitiv... Se mer
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Joe was very friendly and informative. He made it easy to make a decision to be part of the Shopmonkey family. We now.
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Företagsinformation
Om Shopmonkey
Skrivet av företaget
Smart, simple. Built for shop life.
Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo.
Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way.
What you get:
- Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth.
- Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos.
- Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone.
- Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets.
- Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work.
- Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself.
- Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches.
- Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat.
- Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office.
- Inventory management — Track parts and supplies in real time so you're never caught short or over-ordering.
- Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nexpart, RepairLink, and CARFAX.
Find the pricing that's the right fit for your auto shop.
Check out our social channels:
Introducing Accounting and Bookkeeping, built right in to Shopmonkey
Skrivet av företaget
- Know your numbers every month, not just at tax time.
- Real P&L, no bookkeeping headaches, no manual setup, no generic templates. Parts and Labor revenue, EPA fees, and sublet labor built in. DIY your books with Shopmonkey Accounting, or hand them to a dedicated bookkeeper with Shopmonkey Bookkeeping.
Kontaktuppgifter
155 East Main Avenue, 95037, Morgan Hill, USA
- 408-675-2304
- info@shopmonkey.io
- shopmonkey.io
4,7
Utmärkt
91 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Joe was great!
11 juni 2026
Svar från Shopmonkey
Hey, Gary! Thanks for sharing that! We think Joe is great, too. Glad he has been helpful to you and your shop. Reach out anytime you need.
Firoz was amazing and everyone we have…
Firoz was amazing and everyone we have spoke to. thank you!
9 juni 2026
Svar från Shopmonkey
Firoz and the rest of the team will love hearing this. We're lucky to have people who genuinely care about the shops they work with. Thank you for taking the time to share, Jessica.
the system is friendly to use
the system is friendly to use, when we need support, the customer service is always there to help.
16 juni 2026
Svar från Shopmonkey
So glad the platform's been easy to navigate and that our support team has been there when you've needed them. Thanks for sharing this, Monica.
solved my issue really fast
5 juni 2026
Svar från Shopmonkey
Glad we could get that sorted quickly for you. Thanks for taking the time to share your experience, Maria.
It is singlehandedly the most important…
It is singlehandedly the most important tool in my shop. I dont know how we would operate with out it
11 juni 2026
Svar från Shopmonkey
Wow, Shea, thank you for that feedback. Hearing that Shopmonkey has become the most important tool in your shop is exactly why we do this work. Thanks again.
Svar från Shopmonkey
Thank you for the feedback! We pride ourselves on delivering professional and helpful service, and we're so glad we hit the mark for you. Let us know whenever you need us next
Svar från Shopmonkey
Hi Allen! Thanks for the feedback. We know how critical speed is for your shop, so our Support and Payments teams always aim to get you fast, definitive answers. We're always here to help you keep things running smoothly.
Appreciation
appreciate all the updates to accommodate us at our shop. Also appreciate the pricing and loyalty discount to make it affordable especially with everything going up.
1 juni 2026
Svar från Shopmonkey
James, this made our day — thank you! We're so glad we were able to work through it together and find something that makes sense for your shop. That's exactly what we want for every customer. Looking forward to continuing to build alongside you.
Svar från Shopmonkey
Hi Joe, thanks for the review. We are glad our teams are delivering what your team needs.
Svar från Shopmonkey
Cheers to you, Andrea! We look forward to working with you!
Svar från Shopmonkey
Thanks, Bssem, for the review. Soon, you'll be fully onboarded with our team to give ou r the best possible start, and we also have strong support and success teams to help out at any point in your journey with Shopmonkey. We look forward to working with you.
The rep was attentive and…
The rep was attentive and knowledgeable. Answered all of our questions.
3 juni 2026
Svar från Shopmonkey
Thanks so much for the kind words! We're thrilled to hear our rep was attentive and answered all your questions. We'll be sure to pass along the feedback — it means a lot to the team. Appreciate you taking the time to share your experience.
Probably the best customer service I…
Probably the best customer service I have ever experienced with any company. The great attitude and helpfulness were fantastic.
4 juni 2026
Svar från Shopmonkey
Wow, that made our day — thank you! We work hard to bring great energy and genuine helpfulness to every interaction, so hearing this means a lot to us. We'll make sure the team knows. Thanks for taking the time to share, Sean.
Shopmonkey for the win!
Joe G was phenomenal at helping me get started! Shopmonkey is lucky to have him! I got a very detailed look into the software and made a decision on Shopmonkey over Tekmetric. The customizable job board, REAL quickbooks integration and appointment reminders along with Joe’s expertise locked me in for a new adventure. I’ve been working with oldschool software for years and Shopmonkey is a pretty amazing way to grow the business to the next level!
4 juni 2026
Svar från Shopmonkey
Love this — thank you so much! Joe G is truly a rockstar, and we'll make sure he sees this. We're thrilled the demo gave you a detailed look at everything Shopmonkey has to offer, and that the features you mentioned fit your shop's needs.
And welcome to the Shopmonkey family! We can't wait to be part of your next chapter and help take your business to the next level.
The shop monkey marketing team are…
The shop monkey marketing team are phenomenal! Great customer service in explained what is offered and best deals for what my shop needs!
22 maj 2026
Svar från Shopmonkey
Cameron, so glad to hear it! Our team works hard to understand each shop's needs and find the right fit — it means a lot to know that came through. Thanks for the kind words.
Svar från Shopmonkey
Hey Cody. We're glad all went well in your interactions with Shopmonkey so far. We look forward to a great partnership with you.
It is tough to find a company that…
It is tough to find a company that stands behind their work and actually takes the time ti walk you though everything! With Shopmonkey they id just that and guided us throughout the whole thing.
7 maj 2026
Svar från Shopmonkey
Thank you, Daniel. It's great to hear that our team supports yours and helps you get the most from your Shopmonkey experience. And as always, let us know if there's anything else you need.
Been using shopmonkey for 3 years now…
Been using shopmonkey for 3 years now and we love it. Highly recommend!
15 april 2026
Svar från Shopmonkey
Wow, three years! Thank you for trusting Shopmonkey with your business operations for so long. We really appreciate the recommendation and look forward to continuing to support your success.
Shop Monkey is great
Shop Monkey is great, the only issue is the labor guide and diagrams - Motor and AllData don't compare to ProDemand... would love to see integration with ProDemand in the future.
30 april 2026
Svar från Shopmonkey
Thank you for taking the time to share your experience! We're really glad to hear Shopmonkey is working well for your shop overall. We appreciate the feedback on the labor guides, and we'll absolutely pass your thoughts along to the team. Feedback from our customers really does impact how we develop and prioritize new features.
In the meantime, have you had a chance to check out our ALLDATA integration? It just launched recently and allows you to pull labor times directly into Shopmonkey. It does require an active ALLDATA subscription to use, but if you already have one, our support team is happy to help you get everything connected.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.