Not visible enough! I love the concept of Shop2Ship but your services / offerings are not visible enough. What indeed is the your offerings for the on B2B or B2C level? In South Africa you are compet... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Suite 36219903. It was good experience until recent arrangement on Black Friday. My goods arrived at my suite and I immediately arranged for shipment. After I paid for the charges, I received an em... Se mer
So far I am satisfied with their services. Very fast. Package come and shipped in the same day. Price is also cheapest among the others. But the customer service is very slow in replying my email.... Se mer
I'm really happy with the service Shop2Ship offers. This company enables me and my family to buy US products even during the covid pandamic where travelling to the US is not possible. I don't understa... Se mer
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I am so very pleased with Shop 2 Ship…
I am so very pleased with Shop 2 Ship having used them now a few times my last shipment was a consolidation and was perfect Thank you Shop 2 Ship for your Excellent Service there are two more Packages on the way to you 👍👍👍
9 mars 2021
Svar från Shop2Ship
Dear William,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Great
Great, fast and professional service. Tried other similar companies but Shop2Ship is defenitely the best one.
9 mars 2021
Svar från Shop2Ship
Dear Dmitry,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Not recommended. Very Pricey and Unprofessional
One of the worst forwarders I ever dealt with. Their cost of shipping is much higher than any others.
A lot of hidden fees, bad customer service, constant follow-ups on the same issue, not updating tracking numbers properly, etc.
To top all that, they lost one of my packages for months and I asked several times to look for it yet they confirmed many times they don't have it. After many months passed, they emailed saying they found it! Asked them to forward to another US forwarder address as a curtesy for their mistake but they ignored since then.
9 mars 2021
Client Support service to be improve
Support service ( live chat) is not working. No reply for numerous requests via live chat or “ leave us a message and we will revert to you...”
9 mars 2021
As someone outside the US I would like…
As someone outside the US I would like a payment method for goods that can use the warehouse address as a valid US address. I am not aware of this facility that other shippers use.
9 mars 2021
Svar från Shop2Ship
Dear Michael,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
It’s a bad company
It’s a bad company, terrible communication, horrible response , they’re losers in everything, the worst company I had ever dealing with
9 mars 2021
Svar från Shop2Ship
Dear Dina,
Thanks for your review, we are sorry to read of your experience, could you please send us an email at info@shop2ship.com to understand what went wrong?
Thanks in advance,
The Shop2Ship Team
I had a terrible experience
I had a terrible experience. Not only my package arrived late, that i also had to pay twice - one for the package and another one in my country. When I asked for help the website refused to send it back, even paying a bit more. Never again.
9 mars 2021
Only giving a 3 star as the service has…
Only giving a 3 star as the service has been slower than usual. Will give the benefit of the doubt as I understand they are in the process of moving to a new location. Normally I find the service exceptional, which is why I won't give less than a 3 star this time. Hopefully after the move the service will be fast again.
9 mars 2021
Svar från Shop2Ship
Dear Highnoon,
Thanks for your review, we are sorry to hear that you consider our services too expensive, as you probably know we offer one of the most competitive parcel forwarding rates and as any other parcel forwarding company have had to adjust ou rates during the pandemic. Please send us an email at info@shop2ship.com for your next parcel to see if we can help you securing a better rate.
Kind regards,
The Shop2Ship Team,
Pathetic
No customer service at all, zilch, nada. They lost goods in their warehouse and it was bever delivered to me. It was impossible to contact Shop2ship and numerous emails went unanswered. Do not use them, you have no assurance that anything yoy send them will actually be sent to you and if you have any issues you will not receive any response from them.
9 mars 2021
Svar från Shop2Ship
Dear Beyers,
Thanks for your review, could you please send us an email at info@shop2ship.com so we can open a claim for any goods that did not arrive to you.
Thanks in advance,
The Shop2Ship Team
Lifesaver
I live in Mexico and like to support small artists from the US. The problem was shipping, as I noticed that anything that didn't came via express email got lost (Even before the pandemic) but I didn't have enough money to choose express every single time. It was then when I found Shop2Ship and I gotta say they've been absolutely wonderful!! Not only I've saved a lot in shipping but they also do an excellent job when placed with an special order. One time I ordered a print with a discount because it was slightly damaged, and I obviously didn't want to receive it even more damaged. So I asked them to please secure it well. I received a fortified print, it was completely sheltered by sturdy cardboard to the point I don't think even sitting on it would have made a dent. The customer support is great too! I really recommend them!
9 mars 2021
Svar från Shop2Ship
Dear Sabrina,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Svar från Shop2Ship
Dear Bachir,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
I recommend SSS
I really loved the shoes, scarfs, sunglasses that l ordered. It was good quality.
There is need to improve the quality of certain products.
On the overall l would recommend SSS
9 mars 2021
Svar från Shop2Ship
Dear Petronella,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Superb service and very good price
9 mars 2021
Svar från Shop2Ship
Dear Muhammad,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Svar från Shop2Ship
Dear Ido,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Totally seller un friendly.
Totally seller un friendly.
I have don't business worth millions but your customer support never help us.
Never means never.
I faced issues 3-4 times in my history of 100 orders but still I never got help
9 mars 2021
Svar från Shop2Ship
Dear Jagmeet,
Thank your for your review, we are always available for you by email, simply send us an email at info@shop2ship.com and we will get back to you, regarding your experience if 97% of your orders have been successful we would appreciate if you can amend your review.
Thanks in advance,
The Shop2Ship Team
Svar från Shop2Ship
Dear Harald,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
I was requested you to change my…
I was requested you to change my delivery address but Shop2ship didn't changed. So I have lot of complications from indian customs and I didn't receive my package
9 mars 2021
Svar från Shop2Ship
Dear Ajimsha,
Thanks for your review, could you please send us an email at info@shop2ship.com with your concern? Our change of Address only means that we have relocated our warehouse, for that reason you need to update your US delivery address, this should not have impacted a parcel already delivered to inidan customs.
Kind regards,
The Shop2Ship Team
Excellent service and work.
You have been amazing to work with getting my packages from the US to PH. Things I cannot get here.
Knowing that you are in the process of moving and still providing a great service to your customers makes your performance even more special.
Great job.
9 mars 2021
Svar från Shop2Ship
Dear Lance,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.