Evolution Power Tools Omdömen 229

Bought a brand new mitre saw but received a saw that had obviously been a return as the blade had been used and the saw had sawdust all over it, the bolt for assembling the cable tidy was missing as was the Allen key for assembly. Evolution offered to refund me £12 but reduce the warranty from 3 years to 90 days, I now have to wait in all day Monday for it to be returned a further inconvenience. Evolution do not care about their customers and the staff couldn’t be less interested

pretty poor i have spent over 1000€ with these people and their service is pretty poor. it was very difficult to deal with them. i also bought one of their diamond blades to cut tile on my table saw it was horrendous it just splintered the tile edge no matter which way round you cut it top or bottom when i complained about it all i got was ah you shouldn't use it in that machine really helpful and a complete waste of 47€... but they didn't give jot about that

Bestellt war eine Handkreissäge mit Universalsägeblatt.
Erhalten habe ich eine gebrauchte Säge mit einem
vollkommen zerstörten Sägeblatt.
Die Rückgabe gestaltete sich sehr zäh.
Letztlich habe ich den Kaufpreis zurück erhalten, aber weder eine Erklärung oder gar Entschuldigung für den Fehler. Die Beweislast liegt natürlich beim Kunden, das Risiko auch. Evolution; nie wieder!

Multi purpose precision file sander - been using it for about six months and it had been excellent. I can't fault it and wouldn't be without it. Used to easily clean metal before welding and clean up welds afterwards. I see some people complain about customer service with Evolution but I bought this from a 3rd party supplier who are usually pretty good to deal with. I also see a few people complaining about Evolution delivering late but I'd rather wait a week and have a good product and the big third party suppliers will a have more clout than the individual - it's doesn't absolve Evolution from poor service but there are ways around it. I have a 15 years old circular saw for cutting concrete and although I have not used it recently it's always been a solid performer.

Schlechte Qualität, Kundenservice Antwortet nicht, keine Rücksendung. Rate Stark ab vom Kauf bei diesem China-Händler

Brought a evolution table saw, that arrived damaged, more likely damaged during delivery.
But Evolution where first class and sent new parts within days,fantastic service.
And the saw works just as described.

Bought a table saw for 400 Euros. Some small plastic clips are missing. Evolution don't want to know and will not post to Ireland.
Screwfix where I got the machine want me to pack it all back up and bring it back to get a whole new machine.

I run a construction company and have purchased several Evolution Power Tools products over the years, including a concrete saw and a compactor plate recently. Both have been durable and have held up well across multiple jobs.

Recently, I lost a part on my concrete saw and called Evolution for help — they sent me a replacement in the mail at no charge. That kind of customer service is rare these days.

Their tools are heavy-duty and well-priced. I’d recommend Evolution Power Tools to any contractor.

Managed to brake my drill, after a few years of heavy work, and ordered a replacement , ordered Monday afternoon and delivered Tuesday lunchtime!!
That's good service in my book.
Excellent customer service .
But that what I expect and have always received from Evolution.
Thanks guys and girls.
Keep it up.

The promise was to have the table saw delivered in two working days. DHL have it but it is not delivered and no updates from them with an estimate or anything really and I can't trust them judging on how things are going. For now I have emailed Evolution to just process a refund as I am not really keen to try and track a product I paid for to be delivered at home and this also makes me very unsure if I can trust the product at all. We will see what happens ..

I purchased a. R255tbl+ 16 months ago and it has been an accurate saw that has served me well. Lately I noticed the blade had a wobble on it, most noticeable when slowing down. I phoned evolution and was told to send an email with videos showing the problem. There was a bit of a problem with the emails which was partly my fault so I phoned again and the assistant solved the problem and passed it onto warranty claims and the next day new front and back blade retaining plates were delivered by DHL I fitted the plates and the wobble was gone and the saw back to its perfect cuts.

Leider nur sehr schlechte Erfahrungen gemacht. Bestellung sollte storniert werden, wurde aber trotzdem geliefert. Dann Probleme mit der Säge, da reagiert plötzlich keiner mehr vom Kundenservice auf meine Mails. Würde gerne alles retournieren und nie mehr Produkte dieser Marke auch nur in Erwägung ziehen. Hätte ich doch nur über Amazon bestellt, dann würde ich jetzt nicht auf 360€ Warenwert hocken.

I bought the R255TBL+ Table Saw and R255SMS+ Sliding Mitre Saw and I'm very pleased with both of them.

Both machines were pretty much aligned straight out of the box, so there was very little to do other than assembling a few parts.

The table saw is very customisable, both the fence and blade can be adjusted to get it perfectly square just using basic tools. The mitre-saw needed a little more adjusting as I found the fence can move slightly as you tighten the hex nuts (but that may just be me!).

Shortly after ordering the two machines I additionally ordered the smaller Riving Knife for the table saw and then I received an email from their customer support thanking me for the repeat business and asking for feedback on their products. I sent a fairly comprehensive email detailing what I considered the pros and cons for each machine and I got another email thanking me for the feedback and saying how the points I raised would be passed on and implemented if possible. I thought that was a really nice touch!

Overall, great products, well made and a lot cheaper than most of the brand named equivalents, some of which are not even as good.

Will definitely be buying more Evolution tools!

Terrible over priced power tools, cheaply made in China.. very inaccurate unless you set them up, and then they go out of accuracy very easily.. i would not waste my money on this cheap DIY brand again definitely not professional use quality...

Terrible customer support....I bought a Evolution R300DCT+ about 2 years ago , probably used it about 4 or 5 times ,when I came to use it ..it wouldn't start..so a friend of mine (who fixes tools) diagnosed the soft starter module,so I ordered one from Evolution....they said they had lots in stock (online) ....then a few days later I get a refund telling me there id none in stock......so how am I supposed to fix the saw????what kind of company doesn't have parts in stock???? I bet Bosch or Milwaukee have constant stock!!!.so why would I buy from Evolution again if they can't back their product up with parts ????because now the saw is useless

Entreprise travaillant avec sérieux, très bonne machines et suivi dans la livraison. Je suis très satisfait de mon achat chez Evolution Power Tools

Fury 5s table saw
Love it , for under 200 quid loads of bang for your buck. Iv cut 5" thick ash no stress. After 14 months maybe 200 hrs of work i Had an issue with the height adjust mechanism, i contacted evolution, less than a week later they had replaced the entire machine ( when sent back mine got damaged in transit ). Make your self a zero tolerance sled and this beauty can do segmented work with ease and accuracy. Free hand cutting is easy, no drift off the fence when using. I honestly love it.

I bought my evolution R255MTS table saw yesterday from B&Q after hearing lots of good reviews about it whilst shopping for a new table saw.
I was very excited to set it up as it seemed to be a great and sturdy piece of equipment, however, I was very disappointed when I realised there was no way to attach the fence, after vigorously scouring through the user manual I saw that there were meant to be 7 black screws supplied with the product which hold the fence in place, but mine
had none in it. I was very excited to get to using this table saw and am going to be needing it for a project that was meant to have started today, but there is no way to use it properly without the correct set up kit.

Delivery is not as promised!!
Goods should have been with me Thursday, DHL have it but Evolution just drag their feet when yhen notified. Wanted the saw table foe a job over the weekend but that is now not going to happen. Should have gone to machine mart, never a problem with them!

I have purchased Evolutions, Table saw, miter saw, also battery tools, 2 drill/drivers, impact driver, oscillating tool and reciprocating saw. I haven't had any problems with the tools and they all work ok. I did have a delivery issue on one order. I phoned them, they answered the phone after about 20-30 seconds. I spoke to a person straight away who spoke good clear English. The problem with resolved the following day with no haggling about reasons or blame. I don't know how they could have done any better. I am shocked by some of the reviews I've read because my experience with Evolution has been really good.