Evolution Power Tools Omdömen 229

Seriously cannot fault the companies service or the machines I have purchased, excellent 🙂

Rapidité des commandes et pour l'instant bons produits

Excellent value, lasts for years

Track really good easy to assemble and use the clamps works beautifully with my einhell tracksaw with upgraded saw blade

Have not used my track saw yet but everything I've got from evolution has been spot on expecting the same

Artikel wurden innerhalb der Widerrufsfrist zurück gesendet, schriftliche Bestätigung liegt vor. Kundendienst antwortet wie er Lust und Laune hat, meistens bleiben Emails unbeantwortet. Für mich bleibt nur der rechtliche Weg...
Nachtrag vom 02.04.2026, Leider muss man erst eine negative Bewertung verfassen, damit Bewegung in die Rückabwicklung kommt. Danke, dass es letztendlich doch noch geklappt hat. Dafür gibt es drei Sterne, als neutrale Bewertung.

Kein Kontakt, keine Rechnung, keine Ahnung wie in Deutschland so funktioniert.

I lost the filter cap for my evolution wet and dry vacuum. I called customer services on 9/3/26 they said they would send one out free of charge, it arrived 13/3/26

Ware war nach einmaligem benutzem Defekt. Danach Kundeservice kontaktiert und dieser hat die Rücksendung für mich organisiert und bestätigt, dass der volle Betrag zurücküberwiesen wird. Rücksendung ist bereits vor Wochen bei Evolution Power Tools eingegangen, doch eine Rückerstattung bleibt aus. Kontakt zum Verkäufer nicht mehr möglich, Email werden nicht mehr beantwortet, über die Hotline bekommt man niemanden. Paypal Fall eröffnet, Paypal fühlt sich allerdings für diesen Fall nicht zuständig, da die Ware bei erhalt in Ordnung war. Ich werde wohl jetzt einen Rechtsanawalt einschalten müssen. Nie wieder!

Senden keine Rechnung und antworten auf keine Email.
Als Unternehmer bleib ich auf den Kosten sitzen.

If you urgently need tools, do yourself a favour and don’t order from them.
I ordered on Thursday for guaranteed Friday delivery. I even emailed them the same day just to double-check — they confirmed in writing that it would arrive the next day. Perfect, right?
Wrong.
Friday comes, and suddenly I get an alert saying the order is “running behind.” Then another email telling me it will now arrive on Monday. Fantastic — especially when I needed it first thing Saturday morning.
I paid more than other websites purely because they advertised next-day delivery. Turns out that “next day” apparently means “whenever we feel like it.”
Big promises. Very low effort.
Order number: 21-14211-82676.

Son una empresa de dudosa capacidad. No tienen stock de muchos productos. Antes de la compra te contestan rápidamente a los correos, pero una vez que compras estás vendido. Ya no atienden al teléfono, siempre salta el buzón de voz. A los correos electrónicos, cuando consigues que te contesten, es pasado una semana y mal. No son resolutivos para nada. Las máquinas pueden ser buenas y no baratas precisamente, yo me dejé en el pedido 500€. Deben pagar a gente para que haga sus vídeos y comparativas poniendolas por las nubes para que piques, pero si luego el servicio postventa no existe estás muerto. No soy al primero que le llegan piezas rotas; en mi caso durante el montaje de la máquina se pasaron apretando un tornillo y partieron la pieza de plástico, me la metieron en la caja. Se quedaron tan anchos.

Compré la Sierra de Corte Evolution R355CPS de 355 mm con hoja Multi-Material TCT. El producto llegó a Cádiz el día 6 de diciembre con la clavija del enchufe rota, quedando inutilizable desde el primer momento (foto adjunta).
Han pasado más de 40 días desde la entrega. He enviado 7 mensajes al servicio postventa y la única respuesta es que “lo pasan a los técnicos”. Nunca responden ni dan solución.
La experiencia demuestra una falta total de atención al cliente cuando surge un problema real. Dejo esta opinión para advertir a futuros compradores.

This was the second order I placed with Evolution who claim next business day delivery. On both occasions this was not the case and to make matters worse, when you contact the company via email they do not reply. The first order was 3 days late and the second was 6 days late with no notification of when it would arrive. They will also tell you that you must sign for the delivery but having wasted two days off waiting for a delivery to arrive I found it dumped in my porch without a signature. Then I found out the driver stated they had handed it to me!
My second delivery was several days late so I emailed twice over a period of 3 days asking what was going on and received no reply. In fact, I have now had my goods for 5 days, sent another polite email yesterday asking why they never replied and at the time of writing this review I have still had no reply, let alone an apology, complete disdain for a customer, shocking.
The products are actually OK but the delivery and customer service are awful. Unless you don't care when your order arrives I would avoid purchasing from this company.

Ricevo l’ordine giorno 3 dicembre, apro il pacco, vado per montarlo e noto subito la mancanza di un componente e il danneggiamento del serraggio del disco. Li contatto via mail e mi chiedono di aprire garanzia con il seriale dell’attrezzo.
Efftuo la procedura e per diversi giorni nulla.
Li ricontatto chiedendo novità e nulla, li ricontatto nuovamente e nulla.
Silenzio per settimane, al chè decido di aprire una contestazione paypal. E indovinate un po’? Ancora nulla. Passano ancora giorni e converto la pratica in reclamo paypal et voila. Ecco una loro mail in cui si scusano del ritardo e mi invitano a chiudere la pratica per ovvie ragioni (le loro). Io ovviamente non chiudo e allego ulteriori prove.

Loro mandano un’altra mail in cui mi invitano a chiudete la pratica paypal e a riaprirla nel caso in cui non fossi soddisfatto del loro servizio. E qui casca l’asino perchè tutti sappiamo che una pratica, una volta chiusa non la si può riaprire.

Paypal mi da ragione chiedendomi però di rispedire il pacco nel regno unito, che con tasse ed oneri doganali arriviamo quasi al valore dell’attrezzo, comprato scontato con le offerte black friday.

Morale della favola? Comprate altro, altri marchi, più seri dal punto di vista morale e tecnico, non abbiate la curiosità di comprate i prodotti per il prezzo perché prendete solo pizze.

Mai più.

Ah per la cronaca, se qualcuno avesse dubbi sulla veridicità di quanto scritto mi contatti, ho le prove.

Fabulous After Care even though fault was with me entirely! The saw was collected and taken to headquarters only to find, it's a left hand thread and nothing at all wrong with it! Michelle from Customer Services has the patience of a saint! Thank you!

I made a purchase of R210SMS+mitre saw 2 years ago and, due to unforeseen circumstances, only got to set the saw up this month! I found the thread where the blade is located, to be damaged. Customer Services staff member was excellent, (MIchelle), who, after gathering lots of necessary information, sent a courier to me to collect it for mending as it is still within it's 3 year warranty. A great service, to be fair. I have other items, ie a circular and reciprocating saw, both fantastic tools and not a crazy price.

Ho comprato il Banco Sega R255TBL+ 1800W. La piastra ha qualche difetti. Cerco di avere qualche spiegazione senza successo. Ho scritto ma nessun risposta. Abbiamo superato di molto la risposta "entri 24 ore"...
Inoltre le telefonate al numero 028001 6535 dopo vendita online è una fregature: non è una linea a quale rispondono come è pretesa dalla Evolution Power Tools ma una semplice segreteria telefonica! Pretendono alla fine del messaggio che tutti operatore sono occupati.... Il 10/12,ho effetuato 11 chiamate senza nessun risposte. Questo per me è una presa in girò! Mi aspettavo a meglio! grandissima delusione.

hola!
ayer intente comprar una herramienta de evolutionpowertools España vivo en Gran Canaria. Desafortunadamente la tienda no envía productos a Gran Canaria a pesar de su eslogan "Entrega en toda España" les ofrecí asumir gastos de envío, desafortunadamente no funcionó.
Mi pregunta es
La empresa no considera Canarias como parte de España?
Igual sería momento para cambiar el eslogan?!?
espero que encuentren la manera incluir canarias en su red de distribución.