Ship Camps Omdömen 

606
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer

Betygsatt 5 av 5 stjärnor

First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer

Betygsatt 5 av 5 stjärnor

Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!

Företagsinformation

  1. Fraktbolag

Skrivet av företaget

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Skrivet av företaget

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

606 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(606)

80 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

EASY & EFFICIENT!

Ship Camps made getting my children's things to camp, across the country, VERY EASY! The pick up was on time and there was communication through the whole process!

8 augusti 2025
Betygsatt 4 av 5 stjärnor

Easy and effective

We did not receive a notification of return shipment, but otherwise found service to be speedy and easy! We appreciated ship camps.

8 augusti 2025
Betygsatt 1 av 5 stjärnor

Trunk damaged in shipment

The delivery service used by ship camps damaged the trunk. They did not handle the trunk properly or carefully and thus ripped the lock off the trunk

9 juli 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello TMcCain,

Thank you for your review.

We are sorry to hear of the damage to your trunk during transit. Our claims team followed up, as we had not yet received your claims form. We were able to gather the required details and assist you in filing a claim. The claim has since been approved. Our team apologizes for the need to file a claim, and truly appreciates your allowing us to make this right.

If you have any questions or need further assistance at any time, please do not hesitate to contact us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 1 av 5 stjärnor

Trunk arrived damaged

Trunk arrived damaged. Needs to be replaced. Very frustrating experience. Will not use again.

2 augusti 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello Erin,

Thank you for your review.

We sincerely apologize for the damage to your camper's trunk and the driver's indiscretion upon delivery. A member of our claims team has been in touch to address your concerns. We appreciate you filing a claim so we can make this right. Your claim has since been approved.

If you have any questions or would like to discuss your order in further depth, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 5 av 5 stjärnor

2 XL duffels

Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions prior to pick up. Considering the size and weight of the bags I think the pricing was reasonable as well!

1 augusti 2025
Betygsatt 5 av 5 stjärnor

The customer service was great

The customer service was great. I had Plenty of questions and they were answered promptly and clearly. Our trunks were delivered as promised and both times a day or two before projected delivery. Plenty of updates were given throughout the process. 10/10!!

1 augusti 2025
Betygsatt 1 av 5 stjärnor

Trunk destroyed in shipping and then on…

Trunk destroyed in shipping and then on the return FedEx didn’t deliver to our apartment they sent it to pick up at at the store. UPS next time!

31 juli 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello Mary,

Thank you for your review.

Our team sincerely apologizes for the damage to your trunk and the inconvenience of having to collect your shipment at FedEx. We had not heard from you directly on either of these matters, so a member of our team reached out to provide details on our claim process. Please know we look forward to making this right and eagerly await your completed claims form.

If you have any questions or would like to discuss your order further, please call us at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!

Betygsatt 1 av 5 stjärnor

Trunk Arrived Damaged and Open

The trunk arrived badly dented and open. I don't know if it is the camp's fault or Ship Camps, but at the very least the trunk should have had a zip tie fastened to secure the lock before sending it home. I'm pretty sure zip ties are not permitted to be possessed by campers, so this needed to be done by the camp or the shipper. To make matters a lot worse, the trunk was placed not at our door but on the planter in front of our driveway on a street in a major US city. So it is no surprise that by the time we got to it, all the latches were open and the trunk had been rifled through. Thank goodness, there was mainly dirty clothes and sheets and that no one was interested in or didn't look hard enough to find the expensive climbing shoes and harness that were buried underneath. If you want this service to succeed, more care and concern needs to take place in the shipment of trunks -- by far, the most popular way for kids to send items to camp.

30 juli 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello Dissatisfied Customer,

Thank you for your review.

We sincerely apologize for the damage to your camper's trunk and the driver's indiscretion upon delivery. A member of our team has been in touch to address your concerns and provide assistance with filing a claim. We have not yet received your claims form, but we look forward to making this right.

If you have any questions or would like to discuss your order in further depth, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 3 av 5 stjärnor

Not happy with condition of trunk on arrival at camp.

The pick up and drop off were easy and done well.

What was not good is our brand new trunk got trashed some how on the outbound leg to the camp. It arrived with the bottom metal bracket completely bent, affecting the integrity of the trunk. Not sure how that could happen without a complete thrashing of the trunk by FedEx in transit. We are going to choose to just ship via check luggage next year at our local airport as it is far cheaper and can't be any worse in regards to handling of the trunk for possible damage.

30 juli 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello Brad,

Thank you for your review.

We're sorry to hear there was damage to your trunk upon receipt. Our team has not heard from you directly, so a member of our claims team has reached out regarding our claim process. We have not yet received a response but look forward to assisting you with your claim.

If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Detta är Trustpilot

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