Shicken Foods Omdömen 

109
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic plant based kebabs, bbq mushroom, meals. Quick and easy to prepare, a real boon, when you're too tired to cook. Competitive pricing and delicious 😋 excellent comms and fast shipping. Thank... Se mer

Betygsatt 5 av 5 stjärnor

I love these vegan "chicken" curries. It's great to have such a variety, including sauces like korma or butter chicken which traditionally include dairy products. They're sent out soon after orderin... Se mer

Betygsatt 4 av 5 stjärnor

The food is absolutely lovely. But there was one issue, one of my curries was damaged in the bottom of the box and the currie was all over the rest of the order. Product items we were very pleased wit... Se mer

Betygsatt 3 av 5 stjärnor

I was really excited to try Shicken. I tried tikka masala, butter chicken and bbq chicken. The order arrived quickly and was very well packaged. The first tikka with rice I tried was very dry and... Se mer


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

109 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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4,2

Alla omdömen

(109)

59 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Really tastes nice

Really tastes nice. Great flavours and a good way to get my protein in!

29 juni 2026
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Svar från Shicken Foods

Hi Kym, thanks so much for your kinds words, appreciate it! 😊

Betygsatt 5 av 5 stjärnor

Amazing

What a great find, this company was recommended to me and they lived up to my expectations. The food items were packed really well, only tried the butter curry and the flavour was amazing! Looking forward to trying the rest of my delights.

9 juni 2026
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Svar från Shicken Foods

Hi Janette,
Thank you so much, this is lovely to read. We’re so happy the Butter Curry went down well, and we hope you enjoy working your way through the rest of your order! 😊

Betygsatt 4 av 5 stjärnor

Quick delivery in insulated packs

Quick delivery in insulated packs

Only tried tikka which was lovely

4 juni 2026
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Svar från Shicken Foods

Thank you so much, that’s lovely to hear. We’re really happy the Tikka made a good first impression, and hope the rest goes down well too!

Betygsatt 1 av 5 stjärnor

Everything arrived smashed and broken

Everything arrived smashed and broken , I have written to you on 3 occasions and nobody has responded even sent pics explaining the state of the box
All sauces just covered inside of box couldn’t eat chicken full of plastic bits , curry rolls were ok just package had to washed in hot water

4 juni 2026
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Svar från Shicken Foods

We’re so sorry again that your order arrived like that, it really isn’t what we want anyone opening up.
We were glad to get this sorted with you at the time, and a replacement parcel was sent out. As it came through over the weekend, we picked it up as soon as we were back in and got things moving for you.
Thanks again for bearing with us, and sorry for all the mess and frustration

Betygsatt 5 av 5 stjärnor

Fantastic

Fantastic, from start to finish - especially the finish. Haha

2 juni 2026
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Svar från Shicken Foods

Hi Margaret,
Thank you so much, this gave us a smile. We’re very glad the finish was the best bit (by which we meant no washing up)!

Betygsatt 5 av 5 stjärnor

Exceptional quality curries, kebabs and breast at low prices

It's cutrently 34 degrees in London, the hottest May for decades but once I discovered their website ( I used to buy from Tesco's years ago) I simply couldn't resist placing and order.

I'm delighted to have these frozen gems in my freezer as the taste, texture and flavours are simply divine, they even sent me two FREE curry rolls which I'm eager to try.

I usually buy their kebabs and shish but this time, went for Tandoori breast and Tikka Masala with pilau rice and Madras curry . My new order got 10% off plus when I bought three of each item the price lowered by 20% so the value is exceptional.

Delivered within 48 hours in proper freezer bag with ice packs to ensure it's freshness via DPD, I'm delighted with the products, the updates, tracking and sevice and will be a I'm already a loyal customer.

Anyone who loves top quality foods with huge flavour will adore Shicken. Especially ideal for BBQs. . and suitable for all religious demograohics as guest will never know this is all vegan and cruelty free

27 maj 2026
Omdöme utan inbjudan
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Svar från Shicken Foods

Hi Natasha,

What a wonderful review, thank you so much. This genuinely made our day.

We’re so happy to hear you found us again after buying from Tesco years ago, and even happier that the curries, kebabs, Tandoori Breast have gone down so well. Thank you for trusting us with another order, especially in this heat!

Hope you enjoy the curry rolls too, and thank you again for such kind words and support 😊

Betygsatt 5 av 5 stjärnor

Everything about the purchase worked…

Everything about the purchase worked fine. I was really impressed by the Brownies... My only complaint is that the 5 box limit on Brownies is completely unreasonable when you are buying 20 meals - I understand the need for a limit (they are that good) but one Brownie per meal purchased would be far more reasonable ;)

5 maj 2026
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Svar från Shicken Foods

Thank you so much, we’re really glad you enjoyed the brownies.

They were part of a limited edition sale and, to be honest, they went very quickly. The big brownie rush means they’re all gone for now, but we’ll definitely give everyone a heads-up if a deal like this comes back :)

Betygsatt 1 av 5 stjärnor

Poor customer service, poor product

After a year out of stock, the returned teryaki skewers are completely different. Recipes change I guess, not unusual, but they flat out lied and refused to admit it. Weird. Very hard to speak to anyone about the concerns, even with a complaint raised that their product ingredients labelling is wrong.
Very disappointing.

8 april 2026
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Svar från Shicken Foods

Hi Sammy,

We’re really sorry to hear this, and sorry for the frustration caused.

The Teriyaki Skewers recipe has stayed the same, but we completely understand that the eating experience can sometimes vary slightly between batches, especially with chilled/frozen storage, cooking method, or how much sauce has settled on the skewers.

We’re also sorry you felt it was hard to get this looked at properly. That’s not the experience we want anyone to have, and we do appreciate you raising your concerns with us.

Betygsatt 5 av 5 stjärnor

Absolutely love these products

Absolutely love these products! Delicious, cruelty free and great protein content.

30 april 2026
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Svar från Shicken Foods

Thank you so much, we’re really happy you’re enjoying them. Means a lot to have your support!

Betygsatt 3 av 5 stjärnor

Unfortunately one of the curry's…

Unfortunately one of the curry's packaging was not in tact when it arrived. There was curry sauce all over the contents and another box was badly squashed. Waiting for a response from the company

5 maj 2026
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Svar från Shicken Foods

Hi Anne-Marie,

I'mreally sorry your order arrived like that, that’s not the experience we want at all.

If a pack arrives damaged, we should have arranged either a refund or a replacement for you. Please do get in touch with your order details and we’ll make sure this is looked after properly :)

Betygsatt 5 av 5 stjärnor

These products are super tasty

These products are super tasty, not too hot, but well spiced, and the vegan chicken is succulent.

5 januari 2026
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Svar från Shicken Foods

Thank you so much Christiane! We’re really happy you enjoyed your order, and it honestly means a lot to have your support!

Betygsatt 5 av 5 stjärnor

Shicken delivers again and again!

Shicken deliver - both in terms of to your door, when expected (important for frozen products), and in terms of taste!
I keep a range of Shicken products in my freezer for everything from a quick "I don't want to have to think about it tonight, ready in ten minutes" meal to a more involved "I'm having guests over and want to cook with Shicken as ingredients" meal.
Also, barbecues - great with marinades!

I discovered them at a pub restaurant in Wales whilst on holiday - so good I had them twice and asked what they were.

Love Shicken!

8 april 2026
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Svar från Shicken Foods

Really appreciate your kind words Alastair! That made our day, we’re really happy the food hit the spot!

Betygsatt 3 av 5 stjärnor

Food is great but it needs to be in…

Food is great but it needs to be in stock. 50% of dishes are sold out

30 mars 2026
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Svar från Shicken Foods

Thank you so much, we’re really glad you’re enjoying the food.

You’re right, some dishes have been selling out quickly, but we’ve been replenishing lots of meals and are working hard to keep more favourites in stock :)

Betygsatt 2 av 5 stjärnor

Won't use them again

Delicious curries. Terrible customer service.

I have been buying curries from Shicken for quite a while. They are totally delicious and high in protein. And previously I have had good customer service on 2 deliveries with lots of broken packaging. They changed the packaging after that.

On my latest order I noticed the protein levels had changed on 2 of the curries. And they also didn't match what was on the website. I asked the question and have been waiting 7 weeks now for an answer.

I am tracking my protein so important to be right. Example: Jalfrezi - Nov 2025 12.6g of protein per 100g of product. Jan 2026 it's 4.7. On the website it's 6.2.
The 3 numbers don't match and why has the protein reduced so much. I have chased my emails and had replies saying they are sorry and will get someone to answer me, but nothing.

I put these through AI and the products came up as ultra processed so I am not going to order from this Company again.

The Company are bound to reply to this saying they are sorry and please contact them directly, but I have done that over and over again. Why should I be begging this Company to advise on their issues.

It is a real shame, but I hate this type of bad customer service. It feels like the customers just don't matter.

21 mars 2026
Omdöme utan inbjudan
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Svar från Shicken Foods

Hi Rory,

Thanks for taking time to leave feedback. We’re really sorry, and you’re right to be frustrated. Seven weeks is far too long to wait for a clear answer, especially when you’re tracking protein closely.

We are a small team, but that doesn’t excuse leaving you without a proper response. The protein figures should be consistent across the pack and website, and we’re reviewing this properly so it doesn’t happen again.

Thank you for buying from us for so long, and we’re genuinely sorry we let you down here.

Betygsatt 5 av 5 stjärnor

Although my family and I were…

Although my family and I were unimpressed by the curry rolls or Tikka flavour of curries and kebabs, we very much enjoyed the other curry and kebab flavours - delish!!
To add, Items were missing from my order and replacements were easy to arrange and super fast to arrive!
Great customer service - thank you!

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tasty

These are so tasty and taste just as good as meat and cannot tell the difference which is perfect for our family as our son is vegan

3 februari 2026

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