I must have been the most annoying customer they have had but nothing was ever too much for Matthew and I appreciate his patience whilst trying to sort out my queries. Will definitely be using your se... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent order process, updates to order process, delivery information and updates, delivery driver. The whole experience. Special thanks to driver for being so helpful. Bought 14 sheets of Finn... Se mer
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Needed 9mm V groove board fairly urgently for a job, ordered on the Sunday evening, delivered Tuesday 8:30am, that’s an exceptional service. Strong winds and chucking it down with rain, but that d... Se mer
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Absolutely fantastic experience!! We requested specific delivery date , got a call within 24 hours from our order that this is doable . One day before delivery we got a message with our delivery windo... Se mer
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Företagsinformation
Skrivet av företaget
Sheet Materials Wholesale is a leading online supplier of high-quality sheet materials, catering to both trade professionals and DIY enthusiasts across the UK. We specialise in a wide range of sheet materials, including plywood, MDF, OSB, chipboard, door blanks and specialist boards, ensuring that our customers have access to wide range of sheet materials for construction, joinery, furniture making, and other applications. Our business is built on reliability, competitive pricing, and outstanding customer service. We work closely with trusted manufacturers and suppliers to offer an extensive selection of sheet materials at wholesale prices, without compromising on quality. Whether you need a single sheet or a bulk order, we provide flexible purchasing options to suit your project needs. At Sheet Materials Wholesale, we pride ourselves on fast and efficient nationwide delivery, ensuring that materials reach customers on time, every time. Our user-friendly website allows for easy browsing, secure checkout, and seamless order tracking, making the buying process as smooth as possible. Customer satisfaction is at the core of our business. Our knowledgeable team is always available to offer expert advice and assist with product selection, ensuring that every customer gets the best solution for their requirements. With a commitment to quality and service, SheetMaterialsWholesale.co.uk has become a trusted name in the industry. Explore our full range today and experience the difference of working with a dedicated sheet materials supplier.
Kontaktuppgifter
Unit A, The Triton Centre, Weston Avenue, RM20 3FN, West Thurrock, Grays, Essex, Storbritannien
- 0203 856 8578
- support@sheetmaterialswholesale.co.uk
- sheetmaterialswholesale.co.uk
4,6
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a fantastic experience start to finish.
What a fantastic experience from start to finish. We were urgently in need of some Bufalo board as a stallion had made light work of an internal stable partition. I tried ringing to obtain some urgently at 7:20am having found some on the internet. The automated message told me Sheet Materials was not yet open so I tried Travis Perkins and a local timber yard to us. Both were eye wateringly expensive. Then my phone rang and George from Sheet Materials was on the line saying they had a missed call from us. I was impressed by this - but also from the professional way he deelt with my questions and guided me to order online as it was more secure and promised it would be delivered the following day. My husband was sceptical as it was so much cheaper than our local timber yard. The board not only arrived on time but was brilliant quality. My husband had to eat his words and we now have 8 sheets of Bufalo board delivered for the same price as two we would have had to collect locally. The guy who fitted them now wants a link to buy from you as does another farmer friend who needs some roofing. Fantastic service guys.
12 juni 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Karen,
Thank you so much for taking the time to share such a fantastic and detailed review!
We’re absolutely delighted we were able to help you in what sounds like a very urgent and frustrating situation. It’s great to hear that George picked up your missed call and was able to guide you through the ordering process so quickly and professionally-he’ll be really pleased to read your kind words.
We’re also so glad the Buffalo board arrived on time and met your expectations on quality, especially given how it compares to your local alternatives. Hearing that you were able to get a far better result at a much better value really means a lot to the team.
Even more rewarding is knowing that your fitter and a friend are now looking to order from us too-that’s the highest compliment we could receive!
Thanks again for your business, and we look forward to helping you, your husband, and your wider network again in the future.
Kind regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Nice company to deal with
Nice company to deal with, the staff were very helpful on the phone and the delivery driver was also very polite. More importantly the wood seems to be of good quality. I bought some sheets to cover my decking and the driver said this is what they use on ship decks which is perfect because I have lots of plants on the deck that need watering regularly.
6 juni 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Lia,
Thank you so much for your lovely review!
We’re really pleased to hear you found our team helpful over the phone and that the delivery driver was polite and professional. Your kind words mean a lot to them. It’s also great to know you’re happy with the quality of the wood for your decking project.
We’re especially glad it’s working well for your needs with your plants and regular watering. Thank you for choosing us, and we look forward to helping you again in the future.
Kind regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
The best place to buy quality MDF for the best price!
The choice of boards on the website & the helpful information on each product is great, but most importantly is that their prices are very competitive.
I've been buying boards for 40 years & have always shopped around, but I don't bother looking anywhere else now!
30 maj 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Barry,
Thank you so much for your fantastic review!
We’re delighted to hear that you find our website easy to navigate and the product information helpful. It really means a lot coming from someone with 40 years’ experience buying boards-your trust and loyalty are hugely appreciated.
We’re especially pleased to know our pricing and consistency mean you no longer feel the need to shop around. Thank you for choosing us, and we look forward to continuing to supply you for many years to come!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Svar från Sheet Materials Wholesale
Dear Lesley,
Thank you for your wonderful feedback! We're delighted to hear you found the website easy to navigate and that our service met your expectations. It's always great to know we're making the experience smooth and enjoyable.
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Needed next day delivery so phoned…
Needed next day delivery so phoned sales. VERY helpful and efficient thank you. Look forward to receiving goods tomorrow. Hope to post another excellent review.
6 maj 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Neil,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that our sales team was able to assist you quickly and efficiently. We truly appreciate your support and look forward to your next review once your order arrives.
If there's anything else we can do, don't hesitate to reach out!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
WIll never use again!!!
First time using this company and we will not be using them again.
65 sheets of MDF were meant to be delivered and despite a phone call the day before specifying the exact time slot, the delivery never arrived.
Additional man power was arranged and were onsite until 6pm on a Friday evening to bring the 65, 3x1.2m sheets onsite which never arrived. This resulted in wasted time and more importantly, money.
After contacting customer support and leaving an email on the same Friday evening, the order arrived the following Monday and to make matters worse, 25 of the 65 sheets were damaged. They were subsequently returned and refunded but this again meant wasted time, energy and money.
The entire process experience was highly frustrating, bumpy and ultimately very poor and we will not be using sheet materials wholesale again.
28 februari 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Thank you for taking the time to leave your feedback. We're truly sorry to hear that your experience with us was not a positive one.
We understand the importance of timely delivery and regret the inconvenience caused by the delay, especially after you had arranged additional manpower. While your delivery was rescheduled for the following working day due to unforeseen logistical circumstances, we appreciate how frustrating this must have been.
Regarding the condition of the boards, when you first reached out to us about 12 marked sheets, we reviewed the images provided and found that the boards were still structurally sound and suitable for their intended use. As a gesture of goodwill, we offered a partial refund to keep the boards. When this was declined, we agreed to collect them instead. We later accommodated your revised request to return 25 sheets, arranged the collection at no cost, and issued a full refund—despite this being outside our usual return policy.
While we did our best to resolve the issue fairly and promptly, we're sorry that this still fell short of your expectations. We take all feedback seriously and are always looking for ways to improve our service.
We hope you might reconsider using us again in the future, and we’d be happy to support your needs should you choose to give us another chance.
Warm regards,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Great business, good sheets
Transparent and fast delivery. Would use again.
6 mars 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
We really appreciate your kind words! It’s great to know you had a smooth experience with us. We’d be happy to assist you again anytime!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Another 5 stars for SMW
Another 5 stars for SMW. First time of using.Ordered 4 sheets of Finsa Hydrofugo Mdf for some panelling. Sheets were a very good price. Delivery to Croydon. I did feel the delivery charge of £50 was a bit steep. That did make me look elsewhere but could not find the boards local to me. Good website and easy to navigate to what you want. Ordered on Sunday and was expecting to wait 5 days for delivery. On Monday received Email, boards will be delivered Tuesday between 10 and 1pm. Tuesday received confirmation Email and text boards delivery Tue. Received a call from driver before delivery but missed the call. Two friendly happy guys arrived in a van and were happy to take the boards where i wanted. Excellent service from ordering, information about delivery, Given a time slot is always good and the two delivery guys exceptional and i would now be happy to pay the £50 delivery charge again because of the excellent delivery i received. The boards were in perfect condition. Thank you
4 mars 2025
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you were happy with the quality of our Finsa Hydrofugo MDF and that our delivery service exceeded your expectations. We understand that delivery charges can be a consideration, but we’re glad the experience and service made it worthwhile. Your feedback truly means a lot, and we appreciate your support. We look forward to serving you again in the future!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
9mm Bead & Butt Primed…
I ordered some 9mm Bead & Butt Primed short Grooved Moisture Resistant MDF panels on Sunday & it was delivered by the Tuesday. Quality is great for cost & delivery driver contacted me before drop & was very helpful carrying to room of my choice. Highly recommend this product & company
29 oktober 2024
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Thank you for your fantastic review! We're so pleased to hear that you’re happy with the quality of our 9mm Bead & Butt Primed MDF panels and that the delivery was smooth and efficient. Our team always aims to provide great service, and it's wonderful to know our driver was helpful too. We truly appreciate your recommendation and look forward to serving you again!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Amazing customer service
Amazing customer service. The agent on the phone very helpful, informative , delivery with the special care of materials and very fast. Wide range of choices, sizes. Outstanding quality.I will definitely shop only here. Thanks guys !
30 augusti 2024
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Thank you so much, Joanna! We're delighted to hear that you had such a positive experience with our customer service, delivery, and product quality. It’s wonderful to know you found exactly what you needed, and we truly appreciate your support. We look forward to serving you again in the future.
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Excellent customer service
I couldn't find 22mm OSB boards anywhere near me, so I contacted Sheet Materials Wholesale. They had them in stock and arranged a quick delivery. I received regular updates, and each time I called, the employees were very helpful. Special thanks to Deividas.
20 augusti 2024
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Thank you, Ela, for your fantastic review! We're glad we could provide the 22mm OSB boards you needed and arrange a quick delivery. It's great to hear that our team kept you updated and provided excellent service. We always stock 22mm OSB, so if you ever need more, we’re here to help! We’ll also pass your special thanks on to Deividas.
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
Excellent
Top quality materials, friendly helpful drivers and tip top customer service. As good as it gets. Highly recommended.
16 juli 2024
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Bill,
Thank you so much for your fantastic review! We're thrilled to hear that you were happy with our materials, service, and team. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help!
Best wishes,
Loreta Grudzinskaite
Head of Sheet Materials Wholesale
I have used this company quite a few…
I have used this company quite a few times now. Always good service, a bit of confusion this time over the delivery (arranged time and driver didnt have those details), driver stayed in touch and order was delivered seemlessly.
27 juni 2024
Svar från Sheet Materials Wholesale
Dear Kevin,
Thank you for your continued trust in our company!
We are delighted to hear that you have consistently received good service from us. We apologise for the confusion regarding the delivery arrangements this time. It's great to know that our driver kept in touch and ensured your order was delivered seamlessly.
Your feedback helps us improve, and we appreciate your understanding.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Svar från Sheet Materials Wholesale
Dear Neil,
Thank you for your great review!
We're delighted to hear that you found the ordering process easy and that your items arrived the next day. Your satisfaction is our priority, and we appreciate your feedback.
We look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Delivered on the agreed date
Delivered on the agreed date, got a call shortly before-hand to let us know goods were on the way.
Very good service- would use again.
25 juni 2024
Svar från Sheet Materials Wholesale
Dear Mark,
Thank you for your wonderful review! We're pleased to hear that your delivery arrived on the agreed date and that our team kept you informed with a call beforehand.
Providing you with excellent service is our top priority, and we're thrilled to know you'd choose us again.
We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Placed an online order
Placed an online order, needed to make changes, phoned them, got sorted promptly and professionally. Delivered in two days, driver was polite, and attentive. Highly recommend.
24 juni 2024
Svar från Sheet Materials Wholesale
Dear Rick,
Thank you so much for your fantastic review!
We're thrilled to hear that you had a seamless experience placing your order and making changes over the phone. It's great to know that everything was handled promptly and professionally.
We're also glad that your delivery was quick and that our driver made a positive impression.
We look forward to serving you again soon!
Best Wishes,
Alina Merkul
Head of Supply Chain
Svar från Sheet Materials Wholesale
Dear Matthew,
Thank you for your wonderful review!
We're delighted to hear that you were pleased with our prompt delivery service and that our delivery team were friendly and helpful in unloading everything.
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Great company to deal with
Great company to deal with. Always very competitive, and quick deliveries. Best place to purchase large builder sheets.
8 februari 2024
Omdöme utan inbjudan
Svar från Sheet Materials Wholesale
Dear Waqar,
Thank you for your fantastic review!
We're delighted to hear that you find us a great company to deal with, and that you appreciate our competitive pricing and quick deliveries. It's wonderful to know that you consider us the best place to purchase large sheets.
We look forward to continuing to meet your needs and serve you again soon!
Best Wishes,
Alina Merkul
Head of Supply Chain
Svar från Sheet Materials Wholesale
Dear Tim,
Thank you for your review!
We are thrilled to hear that you are satisfied with our product and the fast delivery. Your satisfaction is our priority, and we are glad we met your expectations.
If you have any further feedback or need assistance, please do not hesitate to reach out. We look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
Material delivered in good order
21 juni 2024
Svar från Sheet Materials Wholesale
Dear A. Wong
Thank you for your review!
We are pleased to hear that your materials were delivered in good order. Ensuring the quality of our deliveries is a top priority for us.
If you have any further feedback or need assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!
Best Wishes,
Alina Merkul
Head of Supply Chain
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