I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Se mer
I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service
Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .
Företagsinformation
Skrivet av företaget
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Kontaktuppgifter
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irland
- 057 869 2300
- online@shaws.ie
- shaws.ie
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Horrible online order customer
Horrible online order customer, not only do they take ages to update the order information but I have had multiple times them canceling my order without reason when I’ve been waiting on them for days to send me my order updates. I would only be notified after I email them asking where my order is and they just blatantly reply by saying ‘your order will be refunded’ without any explanation. They confirm the order, charge my card and then sit on it for it for days until I email them for a follow up only to get a reply that they’ll be refunding me. Highly unprofessional!

Svar från Shaws Department Stores

Svar från Shaws Department Stores
Experienced staff, quality products.
Friendly, efficient staff. Always good quality products.
Where to start
Where to start, I went in to book an appointment for some individual eyelashes. First at Christmas she kept working I presumed she did not hear me! I just thought she was busy. I went in last week and she told me to go to Linda maher "it's cheaper" so now at this point refused me an appointment three times. I didn't get the blatent discrimination till the third refusal of an appointment. I'm disabled so I don't know if it was the disability or she judged I was to low class and suggested Linda maher! Her estimation not mine I will add of Linda maher salon (cheap). I'm considering legal action against shaws. They are under a rebrand all under one roof so to speak hair outfit eyelashes makeup. When you have a few judgemental sales staff looking at a person that's disabled, making paying customers uncomfortable and denying service. I will consult my solicitor for legal advice against shaws blatent discrimination. It's not the first time a sales woman was rude there's two others was quite openly hostile when I asked for assistance plus the eyelash woman, quite a pattern emerging mainly with two women of the sales staff that's there years. At the very least the manager will need to have a chat with the jaded so called customer service sales people . In saying that there is more good sales persons than bad in shaws mainly a small platinum haired gorgeous woman don't know her name will update when I do that goes beyond to chat and assist and one of the counter girls is exceptionally helpful she wears a hairband will find out your names and update. I will update if and when I seek legal advice for the discrimination. This is shaws of carlow .
No problem from start to finish
Great store something for…
Great store something for everyone.Ordered an Air fryer recently excellent service.

Svar från Shaws Department Stores
Bit of a wait for the click and collect
I had a click and collect order. It took a long time to arrive for collection. Otherwise fine.
My purchases were as described …
My purchases were as described delivered on time .very happy sizes good thank you.😀

Svar från Shaws Department Stores
Good quality and service
Love the coat I purchased very good quality and fast delivery

Svar från Shaws Department Stores
Good experience
Ordered before Christmas and received very quickly. Found out before New Year that cardigan I had purchased had a faulty front seam. Shaws arranged courier collection (excellent communications) and was refunded about a week later. Very happy and would shop again.

Svar från Shaws Department Stores
Didn't have everything I ordered but…
Didn't have everything I ordered but did let me know and I got a refund

Svar från Shaws Department Stores
Ordered item to collect click & collectin wrong store
Ordered item to collect in wrong store. Emailed and was delivered to my local store

Svar från Shaws Department Stores
I made a purchase on the 21st and as of…
I made a purchase on the 21st and as of today the 1st Jan no idea when it will be ready for collection. It might be Christmas and new year but that’s no excuse.
Excellent service from start to finish
Excellent service from start to finish
Best I have ever received
Only took 3 days from order to delivery

Svar från Shaws Department Stores
Excellent
Excellent. Purchased two items. Arrived on time, and were exactly as presented online. Beautiful. Thank you. I will definitely buy from Shaws again, and I highly recommend.
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