I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Se mer
I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service
Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .
Företagsinformation
Skrivet av företaget
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Kontaktuppgifter
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irland
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,0
Bra
250 omdömen
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Great company, will be giving you as much business as we can.
Lovely to see such service from an Irish retailer, and you guys are a breath of fresh air away from the corporates. Speedy delivery and a lovely unexpected gift in with our purchases!!! Fantastic!!! :-)
Thanks
31 juli 2024
Omdöme utan inbjudan
Svar från Shaws Department Stores
Hi David,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that your order was fulfilled efficiently and that you were pleased with your gift. We hope you choose to shop with us again!
All the best,
Béibhinn
Svar från Shaws Department Stores
Hi Joe,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.
All the best,
Béibhinn
I bought an egg chair
I bought an egg chair. It could not be assembled as it was warped. There was also green marks on the slats. Really bad I sent I back
21 juni 2024
Svar från Shaws Department Stores
Hi Orla,
Thank you for taking the time to leave a review for us! I am very sorry to hear that you experienced an issue with the product you purchased. Rest assured, this feedback has been passed on to our homeware team and we have taken measures to ensure the quality of these egg chairs is improved from now on. If there is anything further we can assist with, please get in touch by emailing online@shaws.ie or calling us on 057 850 7197.
Kind regards,
Béibhinn
Fabulous fast delivery
Fabulous fast delivery, good’s exactly as described… superb service.
21 juni 2024
Svar från Shaws Department Stores
Hi Marie,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.
All the best,
Béibhinn
Shaws dungarvan answered phone prompty…
Shaws dungarvan answered phone prompty and advised they would keep product for collection that i wanted
Shaws in waterford did not answer phone on 3 attempts
What a difference in 2 similar stores customer service
17 juni 2024
Omdöme utan inbjudan
Svar från Shaws Department Stores
Hi there,
Thank you so much for sharing this feedback for our stores! It has been sent on to them. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Problem free online ordering
The ordering online was easy and straightforward…I liked that you kept me informed as to the status of my order…thank you … I will definitely recommend your website to friends and family who need clothing!!!
22 maj 2024
Svar från Shaws Department Stores
Hi there,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Outstanding customer service
I recently visited the Limerick Shaws store & staff member Annemarie helped me she was so efficient pleasant & friendly & went over & beyond to make sure I got the correct item. Annemarie is an great asset to shaws & deserves recognition as her customer service was outstanding thanks Annemarie
2 maj 2024
Omdöme utan inbjudan
Svar från Shaws Department Stores
Hi Irene,
Thank you so much for sharing your experience in our Limerick store! we are very pleased that you received such wonderful assistance, and hope you will return to store soon.
Kind regards,
Béibhinn
Received the wrong order and requested…
Received the wrong order and requested it to be picked up to get a refund. I couldn't be told the pick up time so I waited all day from early morning for it to arrive. Was told the order failed so have no idea what happened. Still need the order to be picked up so I can get refund. Total nightmare
22 maj 2024
So easy to shop with Shaws
Ordered my sandals, arrived two days later. Superb service. Delighted. So easy
22 maj 2024
Wrong item
Ordered an item from the website which was marked as a Medium, I received a small medium and when I contacted 'Customer Service' they at the same time told me they had fixed the mistake on the website, while also explaining there was nothing wrong and I wasn't entitled to a refund unless I paid to return it.
I had already paid the delivery charge and to return, would have to pay the postage fee too.
Avoid shopping here, as if you get sent the wrong items you'll be out of pocket yourself to rectify Shaws error.
23 maj 2024
Omdöme utan inbjudan
Unfortunate buy by me
Well I bought something from Shaws just recently, that unfortunately was unsuitable for my needs and I can honestly say the staff were completely understandable and made a full refund immediately. It was my fault so had nothing to do with them but unquestionably they looked after me.
22 april 2024
Happy to recommend Shaws
Jacket is lovely, was well wrapped. Delivery and comms were efficient.
Would be happy to recommend
22 april 2024
Great online service
Fast delivery of Mango coat and delighted to have discount as well.
23 oktober 2023
Omdöme utan inbjudan
fast delivery easy process online
22 mars 2024
Prompt service
Prompt service, kept up to date as order was processed, very pleased with my purchase and fast delivery.
22 mars 2024
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