Shawcross.co.uk Omdömen 420

I bought my table and chairs from this place I cannot express how happy I’m with my purchase and the people and customers service is 5 star and I will recommend anyone to buy with full confidence you will not be let done so thank you so much for my buying experience

Absolutely amazing experience from start to finish, I cannot fault Shawcross in any way at all.

Communication is on point - No matter what time of day/night and will go out of their way to answer any questions asked.

Price point is the cheapest you’ll find and they’re happy to continue with deals the more you spend. They become so cheap their markup must have been minimal. Their main concern was that I am happy.

The best quality products on the market and delivered when stated with regular updates on the day.

I am pleased to have come across Shawcross as they have now gained a returning customer!

Thank you!

So disappointed I received damaged table an chairs with scratches on frame legs of table an the chair legs.
Also the stitching staples are missing off the chairs that keeps the stitching fabric together and is coming apart

I honestly would avoid this company
I don't understand where the gd reviews are coming from but it's terrible.
Waiting on response from customer service then I'll put update of outcome

The table and chairs were delivered on time and looked awesome. Only a slight problem, I ordered Black chairs and they delivered Grey, I was told they had no Black ones in stock by one of the delivery guys when he was assembling the chairs. I was a bit taken aback to find that at this late stage, they had substituted the colour. Would have liked to have been contacted about this before the delivery landed. What if I hadn’t have paid the £150 for them to make the Chairs and table up. I would have only realised when I opened the boxes. Although I was initially disappointed, I’m still really happy with the furniture and the Grey chairs😊

Asked delivery men would they assemble dining table, as I am a pensioner. They charged me £80 for assembly, then left all the considerable amount of packaging in my front garden and drove off. I emailed shawcross furniture 3 days ago to complain, and have had no response, disappointed.

All it so good.Very kind and professional.

Excellent and helpful delivery guys.
Happy with the dining set too

Excellent service and excellent quality after care is spot on too. The delivery drivers were friendly and put the stuff where I asked. Yes it was a 5 am delivey considering they came from Manchester to Essex I wouldn't expect nothing less and they were on time and the bonus being I put it all together why everyone was in bed so nice and peaceful.

Bought the Louis table and chairs when there was 25% off and I couldn’t be happier with my purchase it’s well made and looks stunning would highly recommend,was delivered within 3 weeks of ordering.

Delivered before expected delivery date, Two gentlemen who delivered were fantastic, called the day before and 30mins before theybwere at the property.
excellent product

Really recommend it , good service fast shipping, delivery 2 friendly staff, thanks very much

It is what I was looking for delivered in time

Fast delivery item as described no issues great price

The order was easy to purchase and delivery was perfect. The table and chairs are beautiful

Phone calls updating our delivery after ordering. Great communication from Shawcross.

We absolutely love our new table and chair it matches our kitchen perfectly! Friendly staff and great service. 10/10 thank you so much!

Was a bit unsure about ordering online dining chairs as couldn't see or touch them but when they arrived was delighted they look great 👍 they are the blue 💙 velvet lion knocker ones.
The service was great did phone to ask when to expect delivery and arrived when you said they would was within 2 weeks of ordering. Great service would definitely recommend

The order was late and I was promised return calls which did not happen.
When I rang again I was lied to Bt a staff member and did not find him very helpful.
The courier then did not try and deliver the parcel but said he had and took a picture of a road.
Due to holidays I then had to wait another week for delivery do a most negative experience all round.

Lovely quality and a very good price

Rubbish customers service