Shawcross.co.uk Omdömen 420

I bought my bed & mattress from Shawcross, really happy with the quality.

Furniture was also very easy to assemble.

A special mention to Stephen who made my day. Great experience overall and I’d definitely recommend them.

Fantastic service received, excellent customer service. This is the way a company should be run

Fantastic table and chairs. Amazing quality. Also purchased a king size bed and mattress. Only shop I will buy my furniture from.

I have been a returning customer! Always excellent customer service i love that this is a family ran business!
Over the years i got from them dining sets and barstools! Recently wall panels all with good price and good quality! Thank you

Lovely quality product. Very happy with it. But the Delivery company they used were a shambles. Website stated 7-14 days delivery 3 weeks later still no sign. Which wasn’t a big deal. But no warning they were about to get delivered until 10 am the day they were coming so booked time off work last minute and delivery turned up with only one of my 3 stools.. phoned company who said other 2 would arrive next day. So had to take more time off work. Waited In all day. And delivery driver lied and said no one home card left through door. Which wasn’t left at all. And to top it off when I rang company. Manager said he hasn’t got time for this and put phone down.. also had a marble table and chairs. Which are beautiful.. But they were delivered by the company themselves which was exactly as planned so was very happy with that.

I ordered item 1 month ago. I still didn’t receive it

DO NOT BUY FROM THIS COMPANY.
They have supplied us with faulty goods and ignoring us after we have sent back the faulty chairs.
It started when parts where missing from the bar stools, then we found the chairs were faulty as shown in the pictures, once they finally acknowledged the issues after numerous emails they picked up the chairs and said they would replace them, over a month of chasing for the new chairs and complaining to the finance company we still do not have them.
Thankfully we used the 0% finance offer so the finance company is going to do a chargeback to them so we can get the money back.
I would not recommend this company to anyone .

Excellent ,good service .I am so happy with my purches

Website very good easy to order. Good communication from Shaw cross throughout. Delivery was excellent product assembled by delivery men who were brilliant. The dining suite is is excellent quality and looks amazing can't recommend the company or the product enough.

Shawcass there are amazing to their customer and the work man to deliver was quick quicker than I expected and the two gentleman with my delivery and my assemble they don’t a wonderful job. They were friendly and I would recommend this company to anybody.

The best quality stuff with the best prices. My whole house is supplied by Shawcross fast cheap reliable best quality and best service.

Loved my corner couch and marble table

Fantastic service and delivery guys were great, so helpful bringing in my marble dining table and very polite. They kept me completely up to date on delivery too which was great. I haven't opened my purchase yet due to decorating but I'm excited to see it all set up

Very nice stools but a bit expensive for what they are just hope they last but would recommend

All so easy to order from

Brilliant service loved my table chairs delivery men were brilliant

The quality of the furniture is outstanding, it compliments the house perfectly and is way above our expectations.
I am certain it will last through our retirement and be admired by all that visit.
I am happy to pass your details to our large and extended families and encourage them to make future purchases.

I'm a bit late in giving this review but I had a great experience with Shawcross a few months ago at the end of last year. I was looking for a dining table & chairs and was spoilt for choice with all their stock. I ended up speaking directly to Steve (the owner) several times, and he was super helpful in advising me what to get, and was so personable and friendly.

I ended up ordering some bar chairs as well as the dining furniture and I was extremely happy with the quality and also the delivery/assembly guys who were so friendly, efficient and quick! The install was complete in just over 20 minutes, and I have had so many compliments on my furniture.

Such a personalised service and high quality furniture. Would highly recommend and will be back as soon as I need anything else! Thank you so much Steve and team.