The people working at Samsung were absolutely great! They knew what they were doing, they were friendly to all the customers, and very helpful. I cannot say enough great things about the service and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The people working at Samsung were absolutely great! They knew what they were doing, they were friendly to all the customers, and very helpful. I cannot say enough great things about the service and... Se mer
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The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along wit... Se mer
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Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product... Se mer
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Initially the service was fine. However a few weeks after my repair, my cover screen stopped working. I brought my phone to another unbreakifix location where they informed me that there is a bracket... Se mer
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The repair team got me in on the same day and had my screens repaired within an hour, and for zero charge!

Svar från Servify
Super easy. One phone call with and agent and my repair was scheduled for the next day. My repairs were great and done in a few hours.

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Over two weeks for my work replacement phone. Over 10 calls. I can not recommend samsung care plus to anyone I know. The service was the worst.

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Super easy to file. It was done faster than I expected it to be. Just an all around great experience from an unexpected accident.

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The claim process was super simple and quick. I got the replacement within 24 hours. This isn't the first device or time I've used them on. Everytime they come through... easy and quck!

Svar från Servify
Replaced my broken phone in 48 hours

Svar från Servify
Fast handling of my claim and excellent service

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I had zero issues with filing a claim with I cracked the screen on my Samsung S24 Ultra phone. I paid my deductible. The agent made me an appointment at a local repair shop and it was fixed in a couple of hours.

Svar från Servify
Thanks for the quick response. Got my replacement phone very fast.

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excellent understanding and resolution to my issues. Prompt servicing that was above and beyond repair of equipment.

Svar från Servify
Great service. Great customer service. It tooka little while but to have my phone screen repaired and returned the same day is always great!

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The 1st replacement phone came fast and in factory new like condition and is the one I ended up keeping. The 2nd replacement came with some scuffs and I returned it. These devices came to me very fast and the transfer of data was very painless. The email to write this review has repeated itself every single day since. No matter what I have going on in my life I must complete this survey. It would be 5 stars without the repeated nature.

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Any and every failed device or care+ claim I have had SAMSUNG has never let me down!! Servify.tech was first time use, they had messages stating in lieu of part shortages delays were possible mine was almost a month, but got a prepaid phone for time being. Track request didn't update past received and had to call a few times to check on the status. They were quick to assure me it was being worked on. They shipped yesterday got it today!!! Thank you Servify.tech, SAMSUNG

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I received a replacement refurbished phone. Prior to me, shipping my old one. So I could swap out my information. Then once I did that, I sent the old one back and it was done.

Svar från Servify
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.