The people working at Samsung were absolutely great! They knew what they were doing, they were friendly to all the customers, and very helpful. I cannot say enough great things about the service and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along wit... Se mer
Företaget har svarat
Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product... Se mer
Företaget har svarat
Initially the service was fine. However a few weeks after my repair, my cover screen stopped working. I brought my phone to another unbreakifix location where they informed me that there is a bracket... Se mer
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Företagsinformation
Skrivet av företaget
Reinventing device ownership experiences, globally!
Kontaktuppgifter
5608 17th Ave., 98107, NW Seattle,, USA
- us_support@servify.com
- servify.tech
4,4
Utmärkt
680 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
Very professional repair staff
Very professional repair staff. They gave an accurate estimate for the duration of the repair. Phone was repaired with factory parts in a timely manner.
13 april 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Great service and fast.
Great service and fast.
They keep the update of the service.
8 april 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Samsung Customer Service Plaza - Frisco, TX
The people working at Samsung were absolutely great! They knew what they were doing, they were friendly to all the customers, and very helpful. I cannot say enough great things about the service and the visit to the store. My phone had to be replaced and it was set up perfectly to the point I didn't realize it had been replaced! I'm very impressed, and the main reason I love Samsung!
8 april 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Great service the rep was very helpful…
Great service the rep was very helpful and knowledgeable and went the extra mile.
26 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Claim process was easy and quick
Claim process was easy and quick. And great communication
9 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
The customer service was amazing
The customer service was amazing. The service itself was helpful and was able to resolve the issue with the phone. I have no complaints and I would so recommend Servify to everyone i know.
21 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Great Service, would have been nice if there was a center in Augusta, GA
It would be nice if there was a service center in Augusta, Georgia. I had to drive to Columbia SC 1 hour away. Once there, I got excellent service and I am quite happy. If there was a service center in Augusta, I would have given you 5 stars. The 1 hour drive to get my phone fixed was not that bad.
2 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
They honor their terms
The device they sent is in perfect condition. I am happy with my replacement. Very pleased with the speed they used to get me a working device.
17 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Great people and kindness
14 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
The product replacement arrived quickly…
The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along with return label paid. More companies should handle warranty issues like this…100% good job Samsung
13 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
It was pretty simple from start to…
It was pretty simple from start to finish! Great customer service on everyone's part! Thank you Zach and I believe his name was Travis. Great job and customer service was outstanding!
12 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
My device was ready within the expected…
My device was ready within the expected time frame. The delay I experienced was not the service department’s fault. The issue was related to linking the replacement parts to Samsung’s system, which caused the process to take longer than anticipated.
If it weren’t for that system issue, I would have had my phone back right on time. The service department itself did an excellent job with the repair. In fact, they replaced so many components that it essentially feels like I received a brand-new phone.
I appreciate the work the technicians did and their effort to resolve the issue despite the system difficulties.
10 mars 2026
Omdöme utan inbjudan
Svar från Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Great speedy service highly recommend
Great speedy service highly recommend
3 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Fast walk in and waz unbelievably fast…
Fast walk in and waz unbelievably fast with everything 🙌 too good to be true 👍 even better with insurance.
.
4 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Is worth every penny
Samsung Care+ is worth every penny so easy to file a claim and very fast. Nothing to complain about.
4 mars 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Read what you're signing up for…
Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product then it should have been replaced with the new product i shouldn't have had to wait 2 weeks
28 februari 2026
Omdöme utan inbjudan
Svar från Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
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