The people working at Samsung were absolutely great! They knew what they were doing, they were friendly to all the customers, and very helpful. I cannot say enough great things about the service and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along wit... Se mer
Företaget har svarat
Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product... Se mer
Företaget har svarat
Initially the service was fine. However a few weeks after my repair, my cover screen stopped working. I brought my phone to another unbreakifix location where they informed me that there is a bracket... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Reinventing device ownership experiences, globally!
Kontaktuppgifter
5608 17th Ave., 98107, NW Seattle,, USA
- us_support@servify.com
- servify.tech
4,4
Utmärkt
680 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ultra fast service
1 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Came in with an issue with my charger…
Came in with an issue with my charger port and they were able to fix it the same day. Really happy with the service.
30 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Excellent customer service and repair
Excellent customer service, repair was done right
13 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Fast easy
Fast easy, you can do it online, done within the day without having to wait for phone call to file a claim. If anything, this is faster service than even Apple.
29 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Samsung Care is worth it!
My Samsung Care experience was great. I was able to file a claim on the site and schedule an appointment. When I arrived, I was informed about the process and how long it may take. When I picked up my repaired device, it looked like it was new again! Angela the technician did a great job and can say that I was very happy with how it all turned out
2 januari 2026
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Asked to fix glass and USB connector
Asked to fix glass and USB connector. Glass is fine, but USB still not working.
15 december 2025
Omdöme utan inbjudan
Svar från Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
Excellent Customer Service!!
Excellent Customer Service!!! Fast shipment!! Literally got my phone replaced in two days! Highly recommend!!
23 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
I called to confirm the appointment a…
I called to confirm the appointment a day before. When I got to the appointment, they told me the part is reserved for someone else but can be available if the other person doesn't show up. They asked me to call them back to see if the part is available later that day.
27 december 2025
Omdöme utan inbjudan
Svar från Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
The process to order my replacement…
The process to order my replacement phone was easy and fast. I received my phone the next day made the process easy
12 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Excellent customer service
Great customer service, fast and reliable
5 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Filing the claim was extremely easy
Filing the claim was extremely easy. I had an acceptance email within hours. My phone arrived the next day.
1 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Too long for a repair
Too long for a repair, I had to wait a little over 4 hours.
13 december 2025
Omdöme utan inbjudan
Svar från Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Not transparent
Needed a screen protector replaced under warranty. Instead, because they claimed they didn't have the screen protector in stock, they replaced the screen, so they claim. Did not provide the original parts as required by statute.
1 december 2025
Omdöme utan inbjudan
Svar från Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
Claim processing was simple and speedy
Claim processing was simple and speedy. Found a certified repair shop near by and set appointment. Phone was repaired with authentic samsung parts at ubreakwefix in a few hours. Staff super friendly and helpful.Same day turn around.
7 december 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
The technician was the best
The technician was the best. He knew what it needed to be fixed and he did it in the time frame he told me.
19 oktober 2025
Omdöme utan inbjudan
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Svar från Servify
It's always good to see customers happy! Thank you for the feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.