I've brought several hoodies and t-shirts from Selfawear, and always been completely happy with my purchase, and understanding of how long it took to get (usually within 1-2 weeks) My latest order,... Se mer
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Delivery was prompt with emails sent along the way so I did not need to chase up my order. The quality & fit of my T-shirts was brilliant. It’s definitely a good idea to measure one of your favour... Se mer
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The first T-shirt I bought was great. The second T-shirt I bought several months later was 5cm longer than the first and was a completely different fit even though it was the same size. When I compl... Se mer
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Ridiculously long wait times for delivery and enquiry reply times extremely slow and inadequate. Ordered 23 November and while it was received the week of Christmas, the slow reply times meant tha... Se mer
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Företagsinformation
Skrivet av företaget
At Selfawear, we believe in living with intention. Our mission is to create inspiring apparel and merchandise that spark acts of kindness, positivity, and self-reflection, igniting an optimistic mindset in our community to leave a lasting impact on the world. Unlike traditional clothing, Selfawear serves a deeper purpose. We understand that the way we think shapes our world around us, and we know you do too. That’s why we’ve consciously created products that you will not only love to wear but that also resonate with your true core. By wearing Selfawear, you're not just choosing a piece of clothing; you're joining a movement of kindness and positive transformation. Our community of changemakers uplifts others and encourages acts of kindness, transforming your outfit of the day into a statement of self-expression. Whatever and wherever the day brings you, you are wearing your true self, making space for heartfelt conversations and connections.
Kontaktuppgifter
Australien
- support@selfawear.com.au
- selfawear.com.au
2,5
Dålig
159 omdömen
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Soft And Comfortable Fabric
I bought one t shirt from this store and loved it. Soft and comfortable fabric.
22 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Teresa,
Thank you for sharing this.
I’m really glad to hear you’re loving the feel of the fabric. That comfort is something we put a lot of thought into, so it’s great to know it’s come through.
Appreciate you being part of Selfawear.
— The Selfawear Team 💛
Comfortable Clothes With Meaningful Message Every Day.
Good quality and fast delivery. I like how Selfawear spreads positivity. Clothes feel great on skin. I wear them every day happily.
23 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Stefan,
Thank you for taking the time to share this, it really means a lot to us.
I’m so glad to hear you’re enjoying both the quality and how the clothes feel day to day. That balance of comfort and meaning is exactly what we hope people experience when they wear Selfawear.
Hearing that you wear them every day and connect with the message behind them is incredibly special for our team.
We truly appreciate your support and you being part of what we’re building.
— The Selfawear Team 💛
Positive Feel And Great Attention
I ordered a hoodie from Selfawear last month and honestly I was not expecting to love it this much. Fabric is so soft. Really happy with my purchase.
27 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Giulia,
Thank you for taking the time to write this.
I’m so glad the hoodie exceeded your expectations. That soft, easy-to-wear feel is exactly what we aim for, so it’s great to hear you’re enjoying it.
Really appreciate your support.
— The Selfawear Team 💛
Waiting without updates was stressful
Waiting without updates was stressful, especially for a first-time customer. After reading the explanation and hearing about other people's experiences, i don't believe this was done purposefully. I'm upset it didn't arrive on time, but I'm still fine with my decision to order.
2 april 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Evelyn,
I’m really sorry the wait felt stressful, especially as a first-time experience. That uncertainty without updates is frustrating, and we understand how that impacts the overall experience.
It means a lot that you’re still comfortable with your decision to order despite that. We’re continuing to improve how we communicate so customers feel more supported throughout.
We appreciate you giving us a chance.
— The Selfawear Team 💛
Really slow to fulfill orders
I've brought several hoodies and t-shirts from Selfawear, and always been completely happy with my purchase, and understanding of how long it took to get (usually within 1-2 weeks)
My latest order, ordered 20 days ago has not even been shipped yet. I keep receiving marketing emails every other day - 50% off, order now etc. but I'm not ordering anything until my order has arrived, and I'll probably think twice before ordering ever again.
I'm not sure what's happened Selfawear, but you've become unreliable.
11 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Bundy
I’m really sorry for the experience with your latest order.
I completely understand how frustrating it is to be waiting this long, especially when your previous orders arrived much quicker. That shift in timing isn’t what you’ve come to expect from us, and I can see why it’s made you question ordering again.
We’ve recently had a surge in orders which has caused delays in production and dispatch, but that doesn’t change how this feels on your end. The ongoing marketing emails while you’re still waiting also adds to that frustration, and that’s something we need to be more mindful of.
Please send us an email at support@selfawear.com.au
with your order number, and we’ll look into this right away and get this resolved for you as quickly as possible.
We appreciate you sticking with us, and I’m really sorry this order hasn’t reflected your past experiences.
— The Selfawear Team 💛
Prompt delivery & high quality clothing
Delivery was prompt with emails sent along the way so I did not need to chase up my order.
The quality & fit of my T-shirts was brilliant. It’s definitely a good idea to measure one of your favourite T-shirts before ordering, as shown on the website. Then you don’t have to worry about returning clothing that does not fit properly. Colour & design choices are varied. While the words/phrases standout well with their messages of encouragement.
3 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Kate,
Thank you for such a thoughtful review.
I’m really glad to hear everything arrived promptly and that the sizing guidance helped. Taking the time to compare measurements really does make a difference, so it’s great to see that worked well for you.
And hearing you’re happy with the quality and fit means a lot.
Appreciate your support.
— The Selfawear Team 💛
Quality products
The website is easy to navigate, descriptions of products are clear and accurate. Quality products. I have a number of T shirts now and a hoody and I wear them all the time. I get comments on the T shirts when I wear them out and happily recomend the company and website. Love that it is an Australian company
2 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Deb,
I’m really glad you’ve found the website easy to use and that the pieces have lived up to expectations. Hearing that you wear them often and recommend us to others means a lot to our team.
We truly appreciate your support.
— The Selfawear Team 💛
I love every product that I have brought
I love every product that I have ever brought from Selfawear. Gets lots of compliments from people on a daily basis. Best shop that I have ever brought clothing through. Always generous and the positive vibes shine through.
28 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Jenny,
I’m so glad you’ve been loving everything you’ve received and that the pieces are getting compliments. That positive energy is exactly what we hope people feel when wearing Selfawear.
We appreciate you being part of it.
— The Selfawear Team 💛
All you need is kindness
The message from Selfawear provides hope and encouragement. I love that I can wear this message of kindness and self love to the students that I work with.
The sizing is good and true to size.
28 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Jackie,
I love hearing how you’re using Selfawear in your work with students. Being able to wear messages that encourage kindness and self-love in that environment is really special.
I’m also glad the sizing has been a good fit for you.
We really appreciate your support.
— The Selfawear Team 💛
Tshirts and grounding mats
I ordered some t-shirts and grounding mats at the sale. They were delivered promptly and have been great.
2 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Catherine,
I’m really glad to hear everything arrived promptly and that both the t-shirts and grounding mats have been working well for you.
Appreciate your support across both ranges.
— The Selfawear Team 💛
I love Selfawear and the message they…
I love Selfawear and the message they are passing on. Consistently receive comments on my Be Kind shirts with one person telling me she has one in every colour. My Words of Affirmation shirt and Hoodie also garner kind comments. I've ordered mystery t-shirts and a hoodie and not been disappointed. Receiving Selfawear emails and offers are fantastic.
9 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Adele,
I’m so glad you’re enjoying the pieces and the messages behind them. Hearing that they spark conversations and positive interactions is exactly what Selfawear is about.
It’s also great to know the mystery items have been a good experience for you.
We truly appreciate your continued support.
— The Selfawear Team 💛
Bad customer service and communication
I made an order, I was emailed to say there was a delay due to a backlog of orders. Then a few weeks later another email saying the same but not personal to me and to say where my order was. After that I tried to contact them but heard nothing. Tried to cancel. Still nothing. So I contacted my bank to cancel the transaction Selfawear contacted me a week after that. Terrible terrible service. It was 6 weeks from me ordering to trying to cancel and now a further month to get a refund via my bank thankfully. Do not plan to shop with them again.
12 mars 2026
Omdöme utan inbjudan
Ridiculously long wait times
Ridiculously long wait times for delivery and enquiry reply times extremely slow and inadequate.
Ordered 23 November and while it was received the week of Christmas, the slow reply times meant that it was received too late for me to gift. I gave plenty of notice first contacting them on 4th Dec, again on the 10th Dec and it wasn’t until 15th Dec that I received my first reply.
Once the shirt was finally received it was tiny for a large.
On the upside a full refund was received….eventually- took almost 2 months. I won’t be ordering from this company again which is disappointing as keen to support an Australian business.
4 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Sharon,
Thank you for taking the time to write this, and I’m really sorry for how this experience unfolded.
You reached out several times in early December trying to check whether your order would arrive in time to be gifted, and waiting that long for a reply would have been incredibly frustrating. The communication around your order should have been handled much better than it was, and that part is on us.
November and December brought an unusually high volume of orders and support messages for our small team. Because every shirt is printed on demand, that surge created delays across both production and email responses. That explains why things slowed down behind the scenes, but it doesn’t change the impact it had on your experience.
I’m glad the refund was eventually processed, although it should never have taken that long to resolve.
We take feedback like this seriously and are continuing to improve both how we communicate and how we deliver the products people trust us to make.
— The Selfawear Team 💛
Inconsistent Sizing
The first T-shirt I bought was great. The second T-shirt I bought several months later was 5cm longer than the first and was a completely different fit even though it was the same size. When I complained, the response was ‘our website states there can be 5cm difference’ however I could only see it said “allow a 1-2cm difference”. 5cm longer in length takes it up a whole size larger and it looks terrible. Inconsistent product and poor customer service. What a shame.
Inconsistency of same
18 februari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Michelle,
Thank you for taking the time to share this, and I’m really sorry for the experience you had.
I completely understand why this would feel frustrating. When you find a tee you love and order the same size again months later, you expect it to fit the same way. Receiving one that is noticeably longer would understandably feel disappointing, especially when comparing the two side by side.
You’re also right to question the explanation you received. Our website refers to a 1–2cm tolerance, so being told there could be a 5cm difference would understandably feel confusing and frustrating. That should have been communicated much more carefully on our side.
Selfawear is a small Australian brand and our tees are printed on demand rather than produced in one large batch. That can sometimes lead to small variations between runs, but we completely understand why this situation felt outside what you were expecting.
We’d really like the chance to make this right for you. We’ll send you a direct message here so we can help resolve this properly.
Thank you again for raising it and for your honesty.
— The Selfawear Team 💛
Disappointing and Unacceptable Customer…
Disappointing and Unacceptable Customer Service
I ordered three T-shirts and received two incorrect items. While delivery was slower than expected, I was willing to be understanding given the Christmas period. However, the handling of this issue since then has been completely unacceptable.
I emailed customer service on 19th January with my order confirmation and clear photographic evidence of the incorrect items. I received an automated confirmation acknowledging receipt of my email, yet I did not receive any substantive response for over two weeks. After chasing the matter, I was told that my original email had not been received — despite the autoresponse clearly confirming otherwise.
It has now been three emails in total, and I am still without a resolution. The T-shirts were intended as birthday gifts, and this issue could have been resolved quickly and easily with basic communication.
The ongoing lack of response demonstrates a serious failure in customer service and does not reflect the customer-focused values the company claims to uphold.
2 mars 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi there,
Thank you for taking the time to write this, and I’m really sorry for how this situation unfolded.
Receiving incorrect items is already disappointing, and the delay in getting a clear response would have made that experience even more frustrating. You sent the original email on 19 January with the information and photos needed, so this should have been resolved much sooner than it was.
During that period our small team was handling an unusually high volume of orders and messages following the Christmas season. That explains why replies slowed down behind the scenes, but it doesn’t change the fact that you were left waiting far too long for help.
We’d still like the opportunity to resolve this properly for you. We’ll reach out directly so we can make sure the correct items are organised.
— The Selfawear Team 💛
T-shirts
Bought 3 t shirts from selfawear. The first one was too big but happily exchanged by the company thus I bought more. They are beautifully made and well fitting. They are also reasonably priced so will shop with them again.
15 februari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Vivienne,
Thank you for taking the time to share this.
We’re really glad to hear the exchange process worked out well for you and that the tees you received fit nicely in the end. It’s always encouraging to hear when customers come back for more after their first order.
We also appreciate your kind words about the quality and value. Our small team puts a lot of care into each piece, so feedback like this means a lot.
Thank you again for supporting Selfawear!
— The Selfawear Team 💛
Great experience shopping at…
Great experience shopping at SelfaWear.com.au! I bought a couple of tops and a dress, and all of them fit beautifully and look great. The designs are modern and versatile, making them easy to style with different outfits. The fabric feels high quality and comfortable to wear throughout the day. Packaging was neat, and delivery was prompt with tracking provided. I also reached out to customer support with a question, and they replied promptly and politely. The entire process was smooth and professional. I highly recommend SelfaWear to anyone looking for stylish, quality fashion!
13 januari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Charlie,
Thank you for sharing this and for taking the time to write such thoughtful feedback.
We’re really glad to hear the pieces you ordered fit well and that the quality met your expectations. Our small team puts a lot of care into the fabrics and printing process, so it’s always encouraging to hear that reflected in someone’s experience.
It’s also great to know our support team was able to help when you reached out.
Thank you again for supporting Selfawear!
— The Selfawear Team 💛
I had a fantastic shopping experience…
I had a fantastic shopping experience at SelfaWear. The clothes I purchased are comfortable, stylish, and perfect for everyday wear. I’m impressed by the quality of the material — it feels soft yet durable. The checkout process was simple, and I appreciated the detailed size guide that helped me pick the right fit. Delivery was faster than expected and came with clear tracking information. Customer service was quick and professional when I had a question about delivery timing. Overall, I’m delighted with my experience and will definitely order again from SelfaWear!
23 januari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Tyler,
Thank you for taking the time to share this, we really appreciate it.
We’re so glad to hear the pieces you ordered have been comfortable and easy to wear. A lot of care goes into selecting fabrics that feel good day to day while still holding their shape, so it’s always encouraging to hear that reflected in someone’s experience.
It’s also great to know the size guide and checkout process helped make things straightforward, and that our support team was able to assist when you reached out.
Thank you again for supporting Selfawear!
— The Selfawear Team 💛
My experience with SelfaWear.com.au was…
My experience with SelfaWear.com.au was excellent. I ordered several items and everything fit beautifully and looked even better in person. The fabric feels durable and soft, and the designs are modern and flattering. I appreciate that the items are true to the size guide, which made choosing sizes easy and accurate. The delivery was prompt, and I received regular updates on shipping status. Customer support was responsive and helpful when I needed clarification on colors. I’m very satisfied with the quality and style of my purchases. Highly recommend SelfaWear for quality fashion and smooth service!
7 januari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Lena,
Thank you for taking the time to share this.
We’re really glad to hear the pieces you ordered fit well and that the fabrics and designs met your expectations. A lot of care goes into selecting materials that are comfortable to wear day to day while still holding their shape, so it’s always encouraging to hear that reflected in someone’s experience.
It’s also great to know the size guide helped make choosing the right fit easier, and that our support team was able to help when you reached out.
Thank you again for supporting Selfawear.
— The Selfawear Team 💛
I’m extremely happy with my purchase…
I’m extremely happy with my purchase from SelfaWear. The dress I ordered is gorgeous — the fit is flattering and true to size, and the material feels high-quality and comfortable. Ordering was easy, and the delivery arrived sooner than expected. I really liked how well packaged the item was; it looked perfect right out of the box. Customer service was friendly and responsive when I had a quick sizing question. Everything about this experience was smooth and professional. I will happily shop here again and would recommend SelfaWear to anyone looking for stylish, quality clothing!
9 januari 2026
Omdöme utan inbjudan
Svar från Selfawear
Hi Jacques,
Thank you for taking the time to write this.
We’re really glad to hear the dress you ordered fit well and that the quality and comfort met your expectations. Our team puts a lot of care into both the fabrics we use and the finishing of each piece, so it’s always encouraging to hear when that shows through.
It’s also great to know the ordering process and delivery experience felt straightforward, and that our support team was able to help with your sizing question.
Thank you again for your support.
— The Selfawear Team 💛
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