We have been using Secure Screening for over three years now. Each and every time we need help with BPSS screening, the team go over and above our expectations. Today I spoke with Sarah as one of ou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have just recently finished completing my background checks for my new role through Secure Screening Services. The support representative Amy Chandler was very helpful and professional. She support... Se mer
We have been using Secure Screening to complete BPSS checks on our employees in the last couple of months. The whole team have been extremely helpful throughout the process, especially Helen, I cannot... Se mer
Företaget har svarat
On behalf of my team and myself, I want to express our gratitude to everyone at Secure Screening. Every single person goes above and beyond to help, no matter what. Everyone is friendly and helpfu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Secure Screening Services conduct employee background screening for all industry types. Dedicated to fast turnaround times and the use of the latest digital technology to provide a fast, simple, and cost effective screening solution with a human touch.
Kontaktuppgifter
Unit 5 Vitradge Technical Park, BH17 0GL, Poole, Storbritannien
- 01243 767868
- hello@securescreeningservices.com
- securescreeningservices.com
4,7
Utmärkt
127 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
I have used Secure Screening for years (in my current and previous roles) and have always found them to provide an excellent, competitively priced service. Recently, a candidate experienced some difficulties progressing their BPSS check. I reached out to customer service and Lucy replied within a couple of hours. She sorted the issues quickly and efficiently and our candidate was able to progress and complete her check. Thank you Lucy, i really appreciate your help and excellent customer service. Would highly recommend Secure Services
20 augusti 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello Kirsty - it's really great to have such lovely feedback, and to hear that you have been so well supported by our team. We're very lucky to have Lucy, she is a very valuable member of our screening team!
Tom was a fantastic help at getting our…
Tom was a fantastic help at getting our DBS query resolved quickly and member of staff through the relevant checks.
Thanks for your help as always!
19 augusti 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Jess - thanks for taking the time to write us a review and we're really pleased to hear that Tom was able to assist you and your team.
Customer service was great
Customer service was great, had a couple minor problems on my end, but thanks to their great customer service it all got resolved within the hour. Thanks to Tom Wilkins in particular, he was an absolute star!
13 augusti 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Jacob, we're so pleased that Tom was able to assist you and thank you for taking the time to write us a review - it is greatly appreciated!
Svar från Secure Screening Services
Thanks for your review Paul!
Svar från Secure Screening Services
Thank you Noghayin!
Quick assistance
Quick assistance, able to solve my problems relatively quickly.
1 augusti 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Matthew, thanks for your review and I'm pleased to hear that experienced a quick response from our team.
Thanks so much Secure Screening
Thanks so much Secure Screening. I am really happy the way you respond to my emails on time and help me understand what I needed to do.
I really appreciate you.
Thanks so much.
30 juli 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello - it's great to hear that we've been able to support you through the screening process, and thank for taking the time to write us a review.
Portal keeps crashing
Team have since been in touch and helped.
Portal keeps crashing, they have addressed emails with using the wrong names, website is buggy. Contact center just asks you to email the Hello@ email address.
I'm done with these guys!
14 maj 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Daniel, thank you for your review. As you know we've been in contact to resolve the issues that you experienced when using our services, and I would like to apologise once again for the inconvenience this caused you and your team. As you know this was not the usual level of service you've previously experienced with us and we're working hard to ensure this does not happen again. Please feel free to get in touch if there is anything you feel is still unresolved. Many thanks
Awful screening process
My company has hired them for our screening process and so far has been an horrible experience for me.
More than one hour trying to get my info and documents uploaded, including phone call with one of the representatives, for receiving an email that my data has been rejected and need to be resent. Anothe hour trying to upload and pass their "input shared code" stage where the sites just crashes. Still I could not finish the process
8 maj 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello Juan,
Firstly, thank you for your review, we appreciate feedback good and bad.
I can see that you have experienced some issues when completing the screening form due to some technical issues we were experiencing. We want to sincerely apologise for the inconvenience this has caused you and we understand how frustrating it must have been when needing to get your screening completed. Our team have been working hard to resolve the issues you experienced and will be in touch to ensure you are able to complete your screening quickly and without issue.
Our apologies again for the inconvenience this has caused you.
The team at Secure Screening Services…
The team at Secure Screening Services are all superstars!
Prompt and very helpfull regardless of the issue. Amazing customer service skills and the process is pretty straight forward and easy to follow.
Thank you!
27 februari 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Good morning Daniela, Thank you for such a great review, it's great to hear that your experience using our services was positive! We are very lucky to have such a great team of screening administrators.
Easy to use as an Admin & Candidate
The System is easy to use, both as an administrator and as a candidate. The customer service is excellent, with no such thing (for them) as a silly question.
I am very happy with the service provided and recommend them to others.
18 februari 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Richard, thank you for taking the time to write us a review, it's really great to hear you've had a positive experience using our services both as a client and a candidate.
Billy S
Billy S. was absolutely superb!
Not only was he professional he was extremely patient, thorough and very supportive.
I was panicking like mad but thanks to Billy S. I think we get a result
We love you Billy S. xxxxxxxxxxxx
17 februari 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello, it's great to hear you were well supported by Billy, one of our screening administrators, we're very lucky to have him on our team!
Fast response
6 februari 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello, thank you for your review!
Very helpful ladies working there!
Very helpful ladies working there! I has great support from Yuliia, Lucy, Keira and Tina. They all supported me through the process of getting my BPSS check and advised how to do this is a very timely and polite manner.
5 februari 2025
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello Weronika, thank you for taking the time to write a great review!
Helpful and polite
I have used secure screening services and they have been incredibly helpful and understanding whilst my application was in progress, the members of staff go above and beyond making it easy and not stressful for someone like me who isn't very confident with filling these things in, particularly Michalina who was incredibly efficient and polite, I recommend using this company and if you are having difficulties, call them, as they will help it along smoothly!
6 december 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Jake, thank you so much for your great review! It's good to hear that you've had a smooth candidate experience with us and that you've been well support by our team.
Great Experience
Great Experience, quick response and any issues resolved very quickly.
15 november 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello Nick, we're really pleased to hear that you've had a great experience using our services!
Amazing customer service!
Such a great company to work with - nothing is too much trouble, and no ask goes unresolved.
The screening team and our account manager, Gemma, are always on hand to provide support for us as much as our candidates, which we really value!
Special mention to Tom; thank you for providing an awesome service, and a swift resolution to my queries!
14 november 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Becky, thank you so much for such a lovely review, we really appreciate it. We're really lucky to have such a great team!
Easy to use and very helpful employees
Easy to use and very helpful employees
21 oktober 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Laura, it's great to hear you've had a positive experience using our services!
Great support from Tom W
18 oktober 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hi Wayne, we're pleased to hear Tom was able to assist you!
I give 5 stars not because ever stage…
I give 5 stars not because ever stage was easy but because of the 1-1 help Karren offered. She was patient and very supportive. Thank you so much
4 oktober 2024
Omdöme utan inbjudan
Svar från Secure Screening Services
Hello Alexandra, thank you for the review and I'm so pleased Karen was able to help you with your screening.
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