SEALEY Omdömen 

Ordered a STS01 folding adjustable wheel step through sealey on Amazon after previously ordering wheel steps through 2 other sellers which ended in refunds after a few weeks of waiting on each.

Anyway after 2 weeks the step arrived, opened box and already assembled to fit straight on wheel.
I have already adjusted to max height to access roof tent on a 4x4, it certainly makes life easier to gain access.

Vehicle: Toyota Landcruiser 2" suspension lift on 265/75/16 tyres.

Very happy with the price of this item, the built quality is solid, and takes my weight of 16st.

Not interacted with customer service, so cannot comment.

Tip don't bother shopping around for cheaper alternatives, just buy sealeys product.

Brought a Sealey model sl325 in 20th may 2025 jump pack it’s just out of warranty spoke to Sealey there’s nothing there prepared to do to rectify their faulty product spending upwards of £250-£300 on a jump pack. You would expect it to last more than 14 months. Absolute load of rubbish the battery is leaking fluid everywhere I tried charging it it seems to get hot and I have only given the jump pack two charge cycles in its life avoid buying this model if you want longevity, buy something else

I have just bought and assembled a hose reel GH60a. The service speed of delivery and quality of the product was excellent. My previous similar product failed due to UV degredation having been in the sun light for nearly 20 years, I will cover this one! The detailed design improvements are all good except for the previously angled hose attachment still shown on the instructions, which is now straight, and takes up a little more room. The assembly diagrams are unhelpful. It is much quicker to assemble the wheel first (fig 2) then add the three standholders without the metal legs, fasten with their hose connections then lastly fit the metal legs.

Tried to order catalogues through the website and over the telephone ....... Still waiting...............

Had an issue with my hand riveter (AK3987) slipping on the rivets.

Emailed Technical Support and had an email back from David within 30 minutes. A new set of jaws were sent out, free of charge.

Can’t fault Sealey at all.

No replacement keys available.
Bought a gun safe, lost one key and contacted sealey for a spare only to be told they don’t have any, their supplier doesn’t manufacture them and therefore cannot get them.
So I need to replace the safe now to be safe else I could end up with a locked gunsafe if I lose the key and no way to open other than I assume a very costly locksmith.
Obviously I won’t go for a sealey replacement if they can’t supply keys to their own safes
What a waste of time installing and money!!

Been using these mechanics mats for about six years now, they are fantastic.
Model number VS858.
As most days I am kneeling next to a vehicle these mats have saved my knees for injury/wear and tear over the years and I recommend them regularly .

Sealed make excellent tools, and their lifetime warranty is genuinely that! After 20 years of use, the universal joint in my 3/8” socket set broke: the pin came loose. They replaced it with no quibbles, and the new one feels even better quality than the original! Here’s to another 20 years.

I never even knew that a foot-operated log-splitter existed. Very good price and works well.
Spitting logs today I did have to put full weight (12Stone) on it however the wood is quite solid.
Shame it's made in China but hey.

probably the worst company ever i now have over 4k sat with different companies so i cannot even order the motorbike lift i want from another manufacturer until i am refunded because sealey cannot send an item that they sell because they don’t have the correct couriers then you talk to them direct and your met with patronising staff company’s is an embarrassment

Just wanted to reach out & quote that I’ve had the best customer service from Maddie , I needed a spare part for something I’d brought roughly 5 yrs ago , my enquiry was dealt with in a super friendly manner , emails replied to very quickly . I couldn’t have been helped any better …..Hope management read this review & reward employees accordingly

I contacted Sealey tools as I have a ratchet wrench - possibly around 15 years old - from their premier range that needed attention.
John from technical responded within the hour and via email we quickly diagnosed the problem.
He then proceeded to send me a repair kit totally free of charge which I received a couple of days later and easily fitted in under 5 minutes thus restoring the wrench to full operation rather than throwing it away and needing to buy another.
I have a lot of Sealey tools and have experienced similar excellent customer service in the past - whether they are from their premier range or not.
If only all manufacturers would be that helpful and actually supply replacement parts it would save ridiculous amounts of waste and result in happier customers.

Easy to deal with, Lifetime Guarantee fulfilled. Can't fault.

I have lots of Sealey branded tools which i use daily. Unfortunately the clasp on a Sealey professional tool case broke off. I emailed and explained the issue. .. few days later I had a new case supplied.

Thank you Sealey for proper customer service.

Will never buy from Sealey , or partshop 247 again. Item was returned over a week ago , still no refund. Box was totally destroyed that tool came in telling me takes 5 days to ( assess ) return absolute rubbish . Im £234 out of pocket ive had to inform bank and ebay fraud . This has been pver 2 weeks ive been fighting this . Im a small business and this has impacted me massively as im out lf pocket .

Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart).
An excellent piece of kit, well made and sturdy, very rapid delivery too!
One minor criticism, I bought it to use on my restoration project 1975 Honda CB200. Getting the bike onto the dolly proved a bit of a struggle - the distance between the raised centre stand and the back wheel is quite short, and I only just managed to get it to locate on the rubber mat by millimetres!
Note to Sealey, it might be worth including the minimum measurement required between the stand and the back wheel, particularly on older smaller bikes. Apart from that, very happy with the device.

I bought a Sealey hex sockets set from halfords, one of the socket got broken and tried to get it replaced under warranty, been sent from one halfords close to my work shop to the one I bought the set from only to hear sorry we cannot help and should get in touch with sealey directly which i did, Tim from customer service was great, emailing back on time and in less than two days i got my hex socket replacement delivered.
Thank you.

I’ve just bought a SEALEY wiper arm removal tool, model number VS806 and quite frankly it’s an embarrassment of a product. This thing couldn’t pull the hairs off a badgers arse is woeful. I’ve tried it on 3 different vehicles and it works on none of them.
It’s so badly designed that product development need to write out a hundred times “I WONT PUT OUT A PRODUCT THATS ABSOLUTELY GARBAGE”

Specific to the TP9312 Oil Transfer Pump which stopped working after the second use. Seller kindly replaced it and didn't want the other one back so I took it apart. I found there is a 10A fuse in the 12v supply to the switch that had blown. The fuse and crimp connection is enclosed in heat shrink sleeving but it was a quick job to cut that away, replace the fuse and solder the old leads to the end caps of the new fuse. All working again. Shame they didn't put a fuseholder into the case, there's plenty of room inside the housing as the pump motor is tiny. Then I opened up the replacement as I wanted to put a longer lead on it with a cigarette lighter plug on the end. I noticed the replacement no longer had a fuse so my guess is these kept blowing and causing issues. The pump draws 4 amps when running.

Great service. Product arrived on time.

When my new socket set was delivered having opened the box and unwrapped it, a socket in the set was substituted with the wrong size.
I expected an issue rang and explained it was brand new just delivered and the lady on the phone at SEALEY listened took my details and a new replacement would be on the way.
It arrived next day.
No fuss, no bother , just good old honest customer service delivered excellently.
I am now as a result a huge fan of SEALEY and would recommend every time. Best customer service I have received all year!!! Well done.