My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Surveyor arrived to value our house. He had brought his son with him who was on ‘work experience’. For the ten minutes it took him to value our house the surveyor paid more interest to his son t... Se mer
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I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me fee... Se mer
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The date I was given was weeks away, but once I explained how urgent it was they went all out to get the appointment moved. Great communication, professional survey carried.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
Kontaktuppgifter
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, Storbritannien
- 0345 308 5010
- info@sdlsurveying.co.uk
- sdlsurveying.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient
Very efficient, polite and was done in about 15 minutes. Great service.
27 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Geordie,
We're happy to hear that you found our team to be efficient and polite.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Great experience
Surveyors were very friendly and explained the process clearly
28 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Rachel,
It's great to hear that our surveyors were friendly and they were able to clearly explain the process to you.
Thanks for leaving a review!
Kind Regards,
SDL Surveying
Excellent level of service.
Arranged easily over the phone. The chap who came round was a few minutes earlier than the scheduled times so that’s a bonus. He was polite and friendly and was a dog friendly person which is always plus when coming into our home as their family. He had the job done within the times given and explained the process following the survey. Thank you for the good service.
27 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Jeffrey,
It's great to hear that the booking process was easy and you found the surveyor to be polite and friendly. We're glad that you were pleased with the overall service.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Very rude pushy lady at the end of the…
Very rude pushy lady at the end of the phone when booking the survey. She did not like the fact that I would not book my survey for the following day as it was quite short notice for me so I chose the day after that. She was very pressuring at such short notice when there was no major rush.
25 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Rebecca,
We're sorry to hear that you were displeased with the customer service you received from a member of our team.
If you could please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number, our team will look to investigate this further to help us look to improve the service we are providing.
Kind Regards,
SDL Surveying
Svar från SDL Surveying
Thanks for leaving a review Magdalene, we're happy to hear you are pleased with the service you received!
Kind Regards,
SDL Surveying
Pleased with result
Slight difference between what owner of property told us but luckily nothing to worry about
18 november 2025
Svar från SDL Surveying
Hi Christine,
We're glad to hear that you were pleased with the over all result of the report.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Very pleased with the service i have…
Very pleased with the service i have received from SDL Surveyor. Efficient and professional service, and their survey report was very comprehensive. I would recommend them.
12 november 2025
Svar från SDL Surveying
Hi Rafi,
It's fantastic to hear that you were pleased with the service you received and the surveyor was professional and efficient. We're glad that you found the report to be comprehensive.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
Homebuyers survey cancelled almost at the last minute
Awful service.
14 day wait for survey to be done, but surveyor cancelled the afternoon before claiming that the property needed a level 3 survey due to extension and loft conversion, also that there was a breach in the damp proof coursing (must have figured this out via a crystal ball or somesuch...).
I would have been happy to pay for a level 3 but not on the basis that it was an 11th hour cancellation.
Commissioned a survey with a different provider who's service is far superior to SDL.
3 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Jonathon,
We're sorry to hear that you've had a negative experience in this instance. If you would like to raise a complaint regarding the customer service you received, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk
Kind Regards,
SDL Surveying
Professional surveyor
Our surveyor arrived on time and was very friendly, polite and professional. Would highly recommend
6 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Paul,
It's great to hear that you found the surveyor that attended the appointment to be friendly and professional. We're glad you were pleased with the service.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Professional and courteous service.
10 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Ms McKeown,
We're happy to hear you were pleased with the service you received and found our team to be polite and courteous.
Kind regards,
SDL Surveying
Have used SDL for a level 2 structural…
Have used SDL for a level 2 structural previously and recently for a remortgage valuation, which was carried out by the brilliant Kit. Having experienced a extremely poor valuation previously with a different national surveying firm who I won't name, dealing with SDL was a pleasure, and I won't hesitate to use or recommend them in future
3 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Paul,
It's fantastic to hear that you were so pleased with the services you received with SDL Surveying and with Kit in particular.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Svar från SDL Surveying
Hi Georgina,
It's great to hear that you found our team to be professional and courteous. Thank you for taking the time to leave a review.
Kind Regards,
SDL Surveying
Very efficient and professional service
Very efficient and professional service
7 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Chris,
Thank you for leaving a review, we're happy to hear that you found the service you received to be professional and efficient.
Kind Regards,
SDL Surveying
The surveyor has been very professional…
The surveyor has been very professional and polite
7 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Stefania,
We're pleased to hear that you found the surveyor to be professional and polite.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Amazing
Arrived on time, very respectful of house, very friendly, efficient and answered any questions brilliantly.
7 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Dean,
It's great to hear that you found the surveyor that attended the appointment to be respectful, friendly, and efficient. We're glad that you were pleased with the responses they gave to your questions.
Thank you for taking the time to leave a review.
Kind Regards,
SDL Surveying
Charlotte was great when she came in
Charlotte was great when she came in. Very professional and friendly.
Great service all around.
4 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
It's fantastic to hear that you found Charlotte to be professional and friendly. We're glad you were pleased with the overall service.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
A professional company
The gentleman that came out was very polite & explained the process very well. This is a company I feel I could trust & would recommend them
5 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Hayley,
We're happy to hear that the surveyor that attended was polite and help explain the process to you. We're glad you were pleased with the overall experience you received.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Lindsey was very professional and…
Lindsey was very professional and courteous very impressed with communication and service. Thank you
5 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Emma,
We're pleased to hear that you found Lindsey to be professional, courteous, and communicative.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Very good experience with the surveyor…
Very good experience with the surveyor who visited us. They were both professional and friendly while also being helpful and thorough.
5 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Angus,
It's great to hear that you had a good experience with the surveyor that attended the property and that you found them to be friendly and helpful.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Very polite and professional
Very polite and professional!
Thank you!
5 november 2025
Omdöme utan inbjudan
Svar från SDL Surveying
Hi Leigh,
We're happy to hear you found our team to be polite and professional. Thank you for leaving a review!
Kind Regards,
SDL Surveying
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