Very disappointing experience. The products are not as advertised, and the quality is nowhere near what I expected for the price. They are seriously overpriced for what you actually receive. The de... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
STAY AWAY! I’m not one to write reviews but this was an unforgettable experience. This company is based in the Netherlands. Very slow delivery times as ‘item is on back order’. Had sizi... Se mer
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The order took about two weeks to arrive because some of the items were out of stock. However, I contacted customer service and they were very helpful, keeping me promptly informed about the status... Se mer
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Best customer service I had in a long time! I knew the items I bought were back-order, so it can take a bit of time. But surprisingly it shipped faster than expected! My friends scrubs fit amazingly,... Se mer
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Företagsinformation
Om scrub-supply.com
Skrivet av företaget
About scrub-supply.com
We are the international supplier for colourful scrubs, lab coats, jackets and accessories such as facemasks, compression socks and scrub caps. With our worldwide free shipping, we will make it easy for you to order medical scrubs for your company. We are always there for you when you need new scrubs or accessories.
Our brandsIn our online scrub shop you can find medical scrubs from the popular brands Jaanuu, Koi, Life Threads, Treat in Style and our own simply-scrubs. All items are chosen for you to have the best quality, and fashionable scrubs available today.
Kontaktuppgifter
Provinicaleweg Zuid 91c, 6438 BC, Oirsbeek, Nederländerna
- +3120 899 9680
- info@scrub-supply.com
- scrub-supply.com
2,9
Medel
198 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's hard to give a positive review…
It's hard to give a positive review when i still have not received my order almost a month after placing it...I don't know why this rating email was sent out in the first place anyway as I don't have anything to rate?
I knew some of the items would be backordered and that there was some delay on the manufacturer's part which I was made aware of, and I did expact some delays there, but not this much...
after sending my order the tracking system somehow was not working, I sent an email, a promise was made to fix it and that my order will be with me in 3-5 working days.
Well, I still haven't received my order, and it is not even in my country yet.
I'm quite disappointed as the last time I ordered through this website, everything went smoothly and my goods were with me after 3-4 days. I don't know what happened since then?
7 juni 2021
Svar från scrub-supply.com
Dear Dóra,
Thank you for your review, as I've mentioned in my email to you is your order expected to be delivered tomorrow. Besides the delay due to the backorder was there an issue with German Post DHL Tracking page that did not show the current tracking status, as shown in the tracking I've send you in my email was the item shipped by us instantly and is it since the 4th this month in Hungary and about to be delivered.
Looking forward hearing from you on my email and of course are always happy to assist you with anything else.
Best regards,
Dave & Team scrub-supply.com
100% recommended
100% recommended, never had such a great customer service as with them, super quick in response and super friendly and assistive. This besides that they have the most amazing products.
3 juni 2021
Omdöme utan inbjudan
Svar från scrub-supply.com
Dear Yenny Mccain,
Thank you so much for your review we really appreciate it and happy that we could assist you!
Best regards,
Team scrub-supply.com
Svar från scrub-supply.com
Dear Salman Anwar,
Thank you so much for your review, we are are happy hear that you are as much in love with our products as we are!
Enjoy your scrubs!
Best regards,
Team scrub-supply.com
One month of waiting and counting...
My order came in half(it was split in two shippings) after one month of waiting!!! The other part has not arrived yet!
Unacceptable delay. Even if I ordered a car it would have arrived by now.
3 juni 2021
Svar från scrub-supply.com
Dear Markos,
Thank you for your review, as I've just wrote you in my email we've looked in to the delay and we shipped instantly as you know, we are sorry that the delivery took 15 business days but as you can see in the tracking all delay was caused within Greece, although we are sorry for this delay is this unfortunately out of our control, this is why we offer DHL EXPRESS service as well if time is of the essence.
Regarding the orde being shipped in two parts, as mentioned was this due to the fact that one item was in backorder as you knew. Therefor was this item shipped separately in order to not keep the rest of the order on hold for this one item.
Looking forward hearing from you on my email, we are always happy to assist or improve our service where possible only as you will understand are local delivery delays unfortunately out of our control.
Best regards,
Dave & Team scrub-supply.com
Svar från scrub-supply.com
Dear María,
Thank you for your review, we really appreciate it!
Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Very good quality
Very good quality, the only reason I gave 4stars is due to delivery waiting time. Otherwise couldn’t find any faults.
19 maj 2021
Svar från scrub-supply.com
Dear Adriana,
Thank you for your review re really appreciate it, indeed after Brexit we see a longer than usual shipping time to the UK, we do offer DHL Express for this but standard takes indeed longer as we are used to and would want.
Enjoy your scrubs and thanks again for your order and review!
Best regards,
Team scrub-supply.com
Super service
Zeer fijne klantenservice en super producten! Helemaal fan van Treat in Style deze zijn waanzinning!!!!
23 mars 2021
Omdöme utan inbjudan
Svar från scrub-supply.com
Beste Carmen,
Hartelijk dank voor uw review we waarderen het enorm om van onze klanten te horen! Nogmaals dank en veel plezier met uw scrubs!!
Vriendelijke groeten
Team scrub-supply.com
Please return back my money u canceled…
Please return back my money u canceled the order and until now I didn't receive my money
13 mars 2021
Svar från scrub-supply.com
Dear Reham Alhindi,
The refund automatically goes out when the cancellation is done. I will contact you by email directly to check up on that and if there would be an issue to solve this with you of course.
Best regards,
Dave & team scrub-supply.com
Great service
Very pleased with my experience with Scrub Supply. The selection is great and the customer service is even better. Will be buying more scrubs from them in the future
13 mars 2021
Svar från scrub-supply.com
Dear Joey Di Padova,
Thank you so much for your review. Our team always does the best to deliver great support. Happy to hear that it’s noticeable. Enjoy your scrubs and we are looking forward to assist you again in the future!
Best regards,
Team scrub-supply.com
Svar från scrub-supply.com
Dear Elena Pituc,
Thank you so much for your review! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
I never received this order.
2 mars 2021
Svar från scrub-supply.com
Dear Melissa,
As mentioned in our web-chat and in the email that I have send you with the letter from DHL is there a delay with customs and initial routing in the USA. We expect your order to be delivered any moment now. We already have a new shipping option to the US with DHL EXPRESS in order to have again 2 day delivery back.
Best regards,
Dave & team scrub-supply.com
Svar från scrub-supply.com
Dear Natallia,
Thank you for your review, really appreciate it!!
Best regards,
Dave & Team scrub-supply.com
Very good stuff
12 februari 2021
Svar från scrub-supply.com
Dear Alessandro C,
Thank you very much for your review, we really appreciate it! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Amazing service and products
Amazing service and products! Customer service is more than excellent!!!! 100% the best I never will shop anywhere else!
10 februari 2021
Omdöme utan inbjudan
Svar från scrub-supply.com
Dear Abby Homes,
Thank you for your review we really appreciate it and we are always happy to assist you as you know! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Honestly I loved everything about this…
Honestly I loved everything about this website. From the quality of the scrubs to the help and assistance I got from their customer support. Definitely will be my first choice for future purchases.
10 februari 2021
Svar från scrub-supply.com
Dear Mustafa Abdalla,
Thank you so much for your review, happy to hear we could be of good assistance and that the scrubs are to your satisfaction! Enjoy your scrubs!!
Best regards,
Team scrub-supply.com
Still haven’t received my item
Still haven’t received my item. Therefore, I can’t give any sort of raving review.
10 februari 2021
Svar från scrub-supply.com
Dear Nicole,
Thank you for your review, as I just mentioned in my email to you did we have your order shipped instantly. Currently US customs is extremely delaying shipments due to COVID-19 restrictions. We are about to launch new shipment options any day now to avoid these delays in the future and to be able to guarantee fast shipping again!
Best regards,
Dave & Team scrub-supply.com
Excellent customer service and super…
Excellent customer service and super helpful, we needed Express shipping since we needed the scrubs shipped here to South Korea within the shortest time possible and they went all the way to find the best option for us. Ordered on Friday and delivered on Monday!! And besides excellent service also the best scrubs ever!! Never order from anywhere else
9 februari 2021
Omdöme utan inbjudan
It's been almost a month and I still…
It's been almost a month and I still have yet to receive my scrubs from you all. You donhave some amazing scrubs, but the wait time is ridiculous. I don't care if things are backed up but over a month and then it says it won't be here until the 27th feb to 2nd march and I ordered them on 12 January. Come on now that a little bit long. I think it took the slowest to leave the warehouse and not to mention I paid for extradited shipping. I wish there were someway you could be a little bit more timely with your customers. If your scrubs weren't 100% amazing and I do mean that I would go elsewhere. I am a short skinny male and this is the only place I have found scrubs to fit. I wish we had a warehouse in the us then it may be faster. I'd run a warehouse here just for those scrubs just so the people in the us didn't have long wait times. They gave me a refund for the inconvenience of taking so long. Add a 1 day shipping that would help speed up the process.. I don't care if the 1 day shipping is 30 bucks. I'd totally pay for it. This company does help out there people just takes a long time to arrive thats all.
9 februari 2021
Svar från scrub-supply.com
Dear Mr Albert,
Thank you for your review, as I just wrote in my email to you did we ship out instantly within 7,5 hours and this because the order came in at midnight (0:33) and wasn't shipped until 7:38 am.
We only see as I explained in my email to you as well an extreem delay caused by customs, this still due to COVID-19. As mentioned we currently don't have Express or Extradited shipping only Insured shipping from DHL. We are working hard on reaching an agreement with DHL and others to be able to offer Express shipping soon, we expect to be launching this in the coming weeks.
Please as mentioned in my email keep track on your order and if there is anything we can assist you with let us know we are here 24/7 to assist you!
Best regards,
Dave Janssen & Team scrub-supply.com
Best scrub I have...
Really good quality sevice and material. I cant recommend enough. Thank you.
6 februari 2021
Svar från scrub-supply.com
Dear Carolini Moraes,
Thank you very much! We are happy to hear that! Enjoy your scrubs! And thank you so much for your review.
Best regards,
Team scrub-supply.com
Svar från scrub-supply.com
Dear Rosario Emanuele Distefano,
Thank you for your order and for your review, we really appreciate it! Enjoy your scrubs!
Best regards,
Team scrub-supply.com
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