A really great experience with them until the Iran conflict and they elevated the price immediately to a price that appeared to be taking advantage of the situation with price gouging. I found this br... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our Sales rep Brooke-Elley is always quick to respond to enquiries and follows through until all aspects of our enquiry/sale is completely resolved. Her attention to detail can't be faulted.
Företaget har svarat
Service was really great. Lovely person on the phone when I made my order; was very clear how the order process went. I was sent a text to inform me of the delivery - which was far quicker than expe... Se mer
Företaget har svarat
We have used Certas on a number of occasions as they are competitive and deliver exactly when we require our heating oil. As well as offering good prices they also issue some great money off vouchers... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Kontaktuppgifter
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Storbritannien
- 0345 300 8844
- myhome@scottishfuels.co.uk
- scottishfuels.co.uk
4,6
Utmärkt
6 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reliable service.
21 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Svar från Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Great people but lost my trust
A really great experience with them until the Iran conflict and they elevated the price immediately to a price that appeared to be taking advantage of the situation with price gouging. I found this broke my trust in them and the many years of great customer service, confidence and great people. I am now installing solar, battery and heat pumps as a direct consequence of their action.
28 januari 2026
Svar från Scottish Fuels
We regret the lack of local contact. We appreciate your feedback and will use it to improve our services.
Kind Regards
Certas Energy.
Svar från Scottish Fuels
We're glad our service was good. We apologize for the incorrect delivery message and will look into what happened. Thanks for your feedback.
Kind Regards
Certas Energy.
Svar från Scottish Fuels
Thank you for your kind review. We really apprecite it,
Kind Regards
Certas Energy.
Fantastic service for the Crieff…
Fantastic service for the Crieff office, I came home, had no oil and they supplied me within two hours.
7 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Great service
Great service
Always accomodate our request for furl within a reasonable timeframe
Staff always mannerly and professional
15 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Reliable automatic refill when needed.
16 april 2026
Svar från Scottish Fuels
Good afternoon – Thank you for your 5-star review. We’re thrilled to know you had a positive experience and appreciate your support.
Kind regards,
Certas Energy
Extremely unwelcome that it is not…
Extremely unwelcome that it is not possible to shop around because you keep price a secret until a few hours before delivery. Protecting yourself before your customers. Also unclear why the price was so high as - as I understand it - you are using oil from before the price hike post Iran invasion.
16 april 2026
Svar från Scottish Fuels
Good afternoon – We’re sorry to hear about your recent experience. Your feedback has been shared with our Customer Service Team, who will contact you directly.
Kind regards,
Certas Energy
Svar från Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
communication and flexibility
In view of present middle east crisis and high prices was good to be able to speak to a real person and get a smaller delivery.
1 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Excellent Service
Prompt delivery-Placed order Friday afternoon.
Delivery Monday afternoon.
14 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Arrived when it said it would.
1 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Excellent friendly service
1 april 2026
Svar från Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Didn’t order
Didn’t order. Delivered anyway. Hassle to get my invoice credited.
Shambolic processes.
15 april 2026
Svar från Scottish Fuels
Good Morning – We’re very sorry to hear about your experience. We’d like to investigate this further, and a member of our Customer Service Team will contact you directly.
Kind regards,
Scottish Fuels
Always ready to help
Our Sales rep Brooke-Elley is always quick to respond to enquiries and follows through until all aspects of our enquiry/sale is completely resolved. Her attention to detail can't be faulted.
1 april 2026
Svar från Scottish Fuels
We appreciate you taking the time to share your positive experience. We're happy to hear that the team member was quick to respond and thorough in resolving your enquiry. It's great to know her attention to detail was appreciated.
Kind Regards
Certas Energy.
Straightforward delivery experience
I had notification of the delivery so that I could prepare access and the delivery was swift and neatly carried out.
10 april 2026
Svar från Scottish Fuels
Good Morning – Thank you for your wonderful feedback. We’re delighted to hear you were pleased with our service and truly appreciate you taking the time to share your experience.
Kind regards,
Certas Energy
Svar från Scottish Fuels
Good Morning – We really appreciate your feedback and are delighted you were satisfied with our service.
Kind regards,
Certas Energy
Efficient service i have no problem…
Efficient service i have no problem recommending them
10 april 2026
Svar från Scottish Fuels
Good morning – Thank you for your positive feedback. We’re very pleased to hear you had a good experience with us.
Kind regards,
Certas Energy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.