I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... Se mer
I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... Se mer
Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... Se mer
Företagsinformation
Skrivet av företaget
We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com
Kontaktuppgifter
371 Deansgate, M15 4UP, Manchester, Storbritannien
- 0161 513 5757
- INFO@SCOOTEUK.COM
- scooteuk.com
3,5
Medel
321 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I just bought my second scooter from…
I just bought my second scooter from scooter, customer service was amazing, I had a puncture on my original scooter and they supplied picked up my scooter, repaired it when dropping off my new one. 10/10 services and the products are great!
17 augusti 2022
Omdöme utan inbjudan
Order never fulfilled
I paid in full for an electric bike on June 14th - waited and waited - numerous reasons and now a refund . Check the bike is actually in stock before they take payment in full . Disappointing and frustrating experience
14 augusti 2022
Svar från scooteuk.com
Thank you for your review and we do sincerely apologise in regards to how long this order has taken, we did originally contact you to say there was a slight delay as this is what we were informed, however, this has taken longer than expected. We did also ask if you would like any accessories sent out to you for your wait which we agreed on and were sent out to you. All of our orders are usually shipped within 2-4 working days however sometimes there can be issues with shipments.
We have emailed you back and we are awaiting your response as we can now send the bike to you within the original time frame with even more accessories or we can issue you with a full refund and you can keep the accessories we sent out to you already.
Again we are very sorry for the wait and rest assured we have taken additional methods to ensure this does not happen again.
Kind regards
Scooteuk
Just bought the eleglide m1 E bike from…
Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank holiday's and it arrived yesterday so about a week in delivery times , the customer support was very helpful with updating me along the way and the bike is exactly as expected. Perfect, thanks scoote.
11 juni 2022
Omdöme utan inbjudan
THANK YOU SCOOTE UK
purchased a scooter a few months ago for my nephew..its been great! Customer service has been impecible from start to finish...we have now just purchased a second scooter for my neiece..thank you Scoote Uk ..no doubt ill be back for another when my other nephew gets wind! :)
23 maj 2022
Omdöme utan inbjudan
Good value for money charge lasted…
Good value for money charge lasted longer than thought
21 maj 2022
Omdöme utan inbjudan
Well couldnt be any happier :) amazing…
Well couldnt be any happier :) amazing product and excellent customer service from the lads 👍
17 maj 2022
Omdöme utan inbjudan
Excellent product which I use daily and…
Excellent product which I use daily and never have had any problems. Battery life is great, lasts ages following a full charge. I would 100% recommend people to use Scooteuk. 10/10
1 maj 2022
Omdöme utan inbjudan
Best scooter on the market!
1 maj 2022
Omdöme utan inbjudan
Best investment i’ve ever made
Best investment i’ve ever made. Worth the money and definitely recommend
1 maj 2022
Omdöme utan inbjudan
Best guidance on the scooter I needed…
Best guidance on the scooter I needed and helped me pick it out at a good price
1 maj 2022
Omdöme utan inbjudan
Stay far away from this site
Stay far away from this site, I have been in a dispute for over two months now trying to get my £600 back. I ordered from here and had never received my scooter, the delivery service that this site uses (XDP) is by far THE WORST delivery service I have ever come across in my entire life. You will most likely not receive what you pay for. Furthermore scoote did not even help me at all in effort to get a scooter replaced or help me get my money back. Don’t make the same mistake I made. Keep your money safe from these scammers. I still today (nearly three months later) have yet to see a refund or a scooter.
29 april 2022
Svar från scooteuk.com
Hello Ali,
We are so sorry you feel this way towards our company and we have done everything in our power to make this right and have been in contact with you every step of the way.
We have spoken with XDP and they have sent us photo evidence of the signature and an image outside your address which I believe has already been sent to you to prove this.
It evidently shows that the item has been delivered to the address you provided to us they have even given the date and time which is 07/03/2022 @ 11:58 AM.
We have raised a claim with XDP for you however they have come back and sent us all the evidence to say this parcel was delivered including it being signed for.
The tracking number for the parcel is: ZDBXWT003844 and as you can see it has been delivered to the address you originally provided to us.
We are not scammers and we have all the evidence to prove this.
Your a bunch of scamming scumbags I’ll…
Your a bunch of scamming scumbags I’ll see you in court
25 april 2022
Svar från scooteuk.com
Hello Jamie,
Thank you for your review and we are sorry to hear of your disappointment. According to your order details, you received your scooter on 28/02/2022 you emailed us shortly after to say you were missing a screw which we then sent out as soon as possible to you.
You have then said that you want to return the scooter due to still not receiving the screw even though we had sent them to you and have photo evidence to prove so. We asked you for a video of the display to show the scooter is unused so we could accept the return which still to this date we have not received.
Until we get the video showing the odometer mileage to show the scooter has not been used we can not accept the return as per our returns and refunds policy we can only accept returns on items that are unused in the original condition they were received in.
We have tried to be as fair as possible in this matter.
Listen if your after a great scooter…
Listen if your after a great scooter then these people are the ones you want , there was difficultly with delivery at first, but that was the courier company used that were constantly changing their minds on the delivery.
I received a personal email and phone call from the owner who explained what had happened and took any lingering doubt outta my head , he spoke to me regularly until my two scooters had arrived, it was a nice personal touch and reassuring. With any company there’s always problems and I found that they were dealt with brilliantly. Thankyou scoote uk
100% a must buy product
I had a personal call from the company owner who put any doubts about the arrival
24 april 2022
Great scooter for price and any…
Great scooter for price and any problems there always someone online to help
24 april 2022
it would be 5 stars but 2 screws were…
it would be 5 stars but 2 screws were missing 1 from the foot and 1 from the lights
8 april 2022
Was sent a faulty scooter .
Was sent a faulty scooter .. was no problem they sent parts witch they Fort could be the problem , unfortunately it wasn't.. after a little bit of time of waiting I finally sent my scooter back to the company.. where I received back very quickly and is working correct I am happy with my scoote I must say
5 april 2022
Omdöme utan inbjudan
exellent.recieved my scooter on11th…
exellent.recieved my scooter on11th feb. ordered 4th feb.. great comunication.very helpfull staff.polite too.
12 februari 2022
Omdöme utan inbjudan
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