Sameday Omdömen 

Много зле, тотал щета. Още от самото начало съм пренасочила поръчката ми към easybox, при което ми се звъни по адрес. Куриера дори не изчаква да вдигна телефона и не се съобразяват. Нямам опция да пренасоча пратката си ,която вече е ПЛАТЕНА и се налага да се моля по някакъв начин да стигне до мен. Не ми харесва компанията по простата причина ,че дори да се свържеш с куриера(единствената опция) няма разбиране през кой час ще е удобно да се вземе пратката. Два дена подред ми се звънни по едно и също време точно когато не съм на адресът си. Доста малоумно измислено ,не ми харесва.

Абсолютни аматьори! 4 дена вече чакам заявен куриер, който не идва. Не отговарят на телефоните и имейл формата за контакт!

Sameday е в черният ми списък с куриери, вече във всички сайтове, от които пазаря. Изключително непрофесионална фирма. Отвратителни куриери. Не работя повече с вас. Вашите малоумни и неадекватни шофьори на бус решават да се разпореждат с чуждо имущество. Вие сте за съд!

Never again!

Probably the worst delivery company that I can think of. The staff is constantly lying about the delivery dates, they lie that there was noone at the address or at the phone number (they didn't even call, just lie that noone answered). They also have the habit of throwing the packages without even checking that there's a "fragile" sticker on them (I doubt they can even read, judging by some of the people working there...). I just can't think of anything positive about this one - every single package that has the bad luck of being sent through this "company" is an issue to get delivered, not to mention the awful behaviour of the staff.

Very odd for a courier service not to have any connection with its customers. The phone number is a recording, you won’t be able to get to a real person.

More like neverday. Waited in all day as stated parcel out for delivery, no phone call or text received and no explanation. Tried to telephone company maybe 20 times, never answered. Tried to download their app but a code was never received to open app. The website said my order details would be updated soon, never. Today I have been told the order has been returned to sender. I give up. Abosolutley the worst couier ever.

Huge delays with no explanation. I’ve waited 3 days for my order to be delivered even tho it was already arrived in the town?!? Most people from this company are rude af. Why’s that? That’s their job if they don’t like it let them leave… and i have a question… When you see that 94% rated this with 1 star why are you still working and not fixing anything? Obviously there’s a big problem in this company so called…I don’t want my orders to be shipped by you and I’ m trying every single time to be transferred to someone else… Also on date of experience I’m not able to put more than one date even tho this thing happened more than 5 times already… for a few months

After waiting three weeks for this shipment, I missed calls from the courier on Friday and Saturday due to not having my phone with me. However, I proactively resolved this on Monday, July 27, at 09:46 AM and 09:49 AM, when I spoke directly with a representative from your customer support team. During these calls, I clearly explained the situation, confirmed that I was at the delivery address, and requested delivery.
Despite this confirmation, the status of my parcel was updated on Tuesday, July 28, to "Returned to Sender" (RTS).
This return is unjustified and stems from a communication error within your company, as I explicitly confirmed my availability for delivery with your operator prior to the return initiation.

Абсолютно не коректни!
Пратка пристига на адрес,препращам я към esybox,уикенд минава прибирам се отивам да си я взема,кода е не правилен. Много работят от 9-5 от понеделник до петък,върнали ми пратката на другият ден.
Дори оператора Силвия ме изключи.
АБСОЛЮТНО БЕЗХАБЕРИЕ.
НЕ ПРЕПОРЪЧВАМ!
НИКОГА ПОВЕЧЕ ТАЗИ КОМПАНИЯ.

Куриерът им се отнася доста несериозно
дадох му 70 евро пратката ми е 51 евро и той ми връща 15,50 аз му казах защо толкова ми връщаш той ми вика Най нахално Ами нямам и се скарахме

Im extremely disappointed with Sameday’s customer service. I called twice and waited over 10 minutes each time, but nobody answered the phone. My package tracking has not been updated for days, and no one can tell me where my purchase actually is. Its unacceptable to leave customers without any information. I expected much better service from a courier company. I definitely cannot recommend Sameday based on this experience.

Horrible and not helpful service at all. Huge delays and no explanation.

They cut my life with an hour waisted on the phone and still these IQ challenges individuals send my package back to the sender. Is there a rating lower then one star, they deserve minus two

Ordered a plant from an online shop and it was stuck in their warehouse for 25 days. In the end they delivered it and it was dead.

The worst service ever! AVOID!

! ! ! ИЗБЯГВАЙТЕ НА ВСЯКА ЦЕНА ! ! !

Изключително некомпентентни. Изглежда като неуспешен опит за създаване на куреирска фирма. Според мен би било редно да информират потребители при забавяне на пратки. Не препоръчвам дори и услугите им да са безплатни. Не си струват нервите. Избягвайте на всяка цена.

П.С.: Имат и мобилно приложение, в което можете да следите как пратката се мята между централен и местен склад.

The worst logistics in Bulgaria, never use them

Отвратителна компания ,с отваратителено обслужване на клиентите по телефона.
Пратката ми стои 11 дни и куриера не я вижда да я вземе за разнос ?! Потресена съм направо !
Как ги избирате вашите служители ? Единия ден ме уверява г-жата ,че на следващия ще я получа а на следващия ми каза извиняваме се ! Това е най -ужасната компания ,моля ко имате вариант не я използвайте нека я закрият !!!

Avoid at all costs.
Will not even attempt a delivery, but simply ships the parcel back to China, even though they have your contact details. Their auto emails 'reassure' you that all is fine and you will have your parcel soon, while it is already on the way back to sender. Customer support couldn't care less. They have their standard emails to reply with, and that's the end of it for them.

Impossible to contact the support as they give you a number where the automated message says fill a form in the website and the form in the website is not working, conclusion no support request can be raised this after they change your delivery method